Hotels in Taisheng Road Commercial Area, Chengdu

Mixed feelings. On the positive side, the location is awesome, right in the heart of a lively bar street and eateries, which made it convenient for going out and exploring. The hotel itself is clean, modern, and well-equipped, with handy amenities like a laundry room and gym on the 6th floor. Since it's a standalone building, it also felt more private and secure. However, the service really let the experience down as though the staff were forced to work?! The staffs (except the young man) were unfriendly and reluctant to help. For instance when we had an issue with the aircon which keeps switching off on its own, the front desk staff came to our room with a super impatient look, tried multiple times to troubleshoot the aircon with the AI assistance and just told us impatiently “if we have any issues just ask the AI machine next time” (like obviously we already did and it didn’t resolve the issue? She had to try multiple times too….??) instead of offering real assistance. It wasn’t just a one-off thing either; their overall attitude felt indifferent, even a bit rude at times when we asked about our parcels. Housekeeping was another weak point - towels kept disappearing, water and toilet paper wasn’t refilled unless we asked multiple times. Things have to be reminded or you just have to go downstairs and get it yourself. Overall, Benrat Hotel is a solid choice if you’re just looking for a clean, well-located place to stay and don’t expect any staff service/DIY. If friendly hospitality matters to you, you might want to look elsewhere. You can tell the owner has put genuine care into designing the hotel - the charming decor and thoughtful amenities but it’s just sad that the staff's indifferent service doesn't match the same level of attention and warmth. With just a bit more hospitality training, this could be a truly outstanding stay.

Facilities: The pictures speak for themselves – it's fully equipped with everything you could possibly need. Cleanliness: Impeccably clean. What truly impressed me was that all towels and bath sheets are sanitized daily. Environment: From the bay window, you can enjoy views of the famous climbing panda mural. With Metro Line 3 right downstairs, getting around is incredibly convenient. The area is also very quiet, guaranteeing a peaceful night's rest. Service: I particularly adored the young proprietress; she's so thoughtful and genuinely kind, always going the extra mile for her guests. They offer breakfast delivered right to your room, complimentary laundry service, and you even get to cuddle with cats! Different 'feline managers' are on duty daily to welcome you. My overall experience was outstanding, and I will absolutely choose to stay here again on my next visit.

It is a very unique homestay. The owner will enthusiastically introduce the surrounding food and experience the daily life of authentic old Chengdu people. The service is even more thoughtful. If you have any questions, you can contact us at any time to solve them at any time. He will even personally help you move your luggage and check in. The environment is close to the Jinjiang River, which must be more comfortable in summer. It is about a 10-minute walk from Daci Temple on Chunxi Road, and a 5-minute walk to Wangping Street to taste various night market food. You can also experience the intangible cultural heritage of Shuxiang making incense and beating incense seals. In short, this stay experience is excellent!

Once we managed to find reception (located on level 17 of a corner building) the room on the 10th floor was excellent, large, spacious, comes with cooking facilities but no utensils. Bedrooms were large, mattresses comfortable, and the place was spotless. Excellent stay and we'll be back again !

The hotel service is excellent especially the receptionist. They are so helpful and kind . They help me to upgrade my room today bigger size .

Booked two rooms in this hotel for three consecutive days, and the overall feeling was very good. The hotel owner was very enthusiastic and told us about the delicious and fun places around. There is a large parking lot in front of the hotel, but it is not free and very expensive. It is charged by the hour, no cap! The hotel facilities, hygiene, environment, etc. are all good. It takes only 800 to 900 meters to walk to the lively Chunxi Road and Taikoo Li. It is also OK to walk back to the hotel after watching the night view. Recommended to stay!

I booked this hotel about a month and a half before my trip. I spent a good amount of time choosing, as I was specifically looking for a quiet and restful environment, and this place seemed to fit the bill perfectly. The staff were incredibly warm and welcoming, and the room facilities were excellent. On mornings when we were out exploring, we always made sure to have a hearty breakfast (we weren't keen on the food options inside the scenic area) and usually waited until after we'd left the attraction to eat again. I really hope the hotel continues its excellent efforts! (Just a few nights ago, I returned to the hotel past 10 PM and saw the management team still in a meeting, which truly shows their dedication).

The location is very central and convenient to explore the city. The neighbourhood is vibrant at nights and you can find lots of good restaurants at walking distance. I particularly appreciated the breakfast they offer, with variations every day. There is a gym, a laundry and a panoramic terrace on the 7th floor. The staff is very kind, I made a mistake in setting the washing machine cycle (all in Chinese) and 3 people helped me out to rescue my clothes. Before we left, we were given extra water for the upcoming day. Very appreciated.

The hotel is in the center of Chengdu, and it is very convenient to walk to different tourist places. Hotel service is very good, what needs can also try to help us do. There are many restaurants near the hotel.

The overall location is fantastic. It has a very local vibe, situated in a residential area, making it incredibly convenient for daily needs like buying groceries, breakfast, and finding local eateries. The only trade-off is the lack of a nearby subway station, which likely contributes to its more affordable pricing. Chunxi Road is a manageable 15-20 minute walk away. Shared bikes were quite scarce right outside, probably because we rode them all! Haha. The room was clean. The shared washing machine and dryer were constantly in use, but the cleaning staff always ensured everything was washed, dried, and neatly hung on our doorknobs. Both the service staff and the cleaning personnel were incredibly warm and welcoming. Moreover, the place seems to be doing very well; no matter how late I arrived back at the hotel in the evening, there were always people checking in at the front desk.