Find the Cheap Loanhead Hotels

The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.

This is the most fabulous place & setting for a couple of nights stay, sadly let down by staff & services. It doesn’t surprise me to see what others have reviewed. This place clearly has been & could be so much more. I’ve no doubt the pandemic has hit them hard & they are struggling to recruit enough of the correct staff. The positives: Lovely historic setting & ambience. On site Spa & Falconry. Lovely airy clean rooms. Food ok to good. Plenty of parking. Breakfast included. The negatives: Poor staffing & services. Some staff just try too hard with ‘Amazing’ & Fantastic’ in their vocabulary constantly. Probably to appease the American market. The Orangery restaurant is very poorly run. Staff do their best, albeit could work with a little more haste, they just can’t cope. Similar excuses about booked tables that are never taken! Staff are generally un-knowledgable about services & timings & things were always going wrong. We laughed most of it off & just called it Fawty Towers, what’s next? :) They could do so much more with the veranda, the bar & Orangery. Bare in mind you are out in the country & taxis can be limited & costly. To summarise - we would stay again for the right price, probably out of the Festival season. Keep doing your best guys & gals but owners beware, you need to manage this place so much better

Was only booked in for an overnight visit and the most I can say is that is if you are only after a basic bed for the night this is the place . It could do with an upgrade and the room I was in the shower was covered in mould,I had to check out early for work so cannot comment on Breakfast as this is not served till 0800.Overall pretty expensive for what you get rooms were quiet enough.

Hotel is actually much nicer and brighter than the photos on the website suggest. Reception was pretty much none existent and the shower was no more than a trickle. On the plus side, good value for money and great location yo walk into the city centre. The option of breakfast would have been good although the excellent Wee Cafe just up the road did an excellent eggs benidict which more than made up for it. I will definitely stay again mainly due to the location

The hotel is located near an avenue in the suburbs. It is very cold at night. Fortunately, the hotel provides heating. The room was clean and the bed was neat. There is a Starbucks and a small supermarket nearby, so there are few things to eat. The hotel service staff has a good attitude and is very friendly.

The hotel is very special, very classical, especially the four-poster bed, it feels very ”Louis XIV” taste. The furniture and decoration in the room are very nostalgic, and it is very similar to the medieval ancient city of Edinburgh.

The hotel itself was very nice, full of character. The room was clean and tidy and well maintained. The biggest issue was the staff training, though all were very pleasant they did not really have a clue how to run a bar or a restaurant service, probably not their fault, that's a management issue. I appreciate it may still be difficult to recruit experienced staff post COVID but that's no excuse for putting staff on the floor that can't perform their duties to a suitable standard for the paying guest. Breakfast was a bit of a shambles too, no breakfast plates were out, just small side plate, this was rectified but many people had very small breakfast plates to begin with, worse though was the fact the cooked offerings were cold, with the exception of the eggs, imagine cold baked beans on your plate. This really was poor, it is after all Bed & Breakfast, those two things should be perfect. The dinner offering was good and we enjoyed our dinner, but there should be someone in the restaurant when it opens to welcome guests, the guest should not be expected to go and search for a staff member. It would not take much to turn this hotel into a very good hotel once the senior management team step up and take control of the staffing issues and give the breakfast staff some training . All in all a rather disappointing stay that will make us look elsewhere when we return to Scotland.