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Location is good. Takes 15 minutes to get to the station and 5 minutes to go to the city centre. Looks old building but reception area was fine. Room was just okay and tiny. There is a drawer under TV but it hasn’t closed at all. It kept opening. Also I left message about allocating nice view due to special occasion but they didn’t read and they gave terrible view room. Was really disappointed. Toilet is also tiny when I showered the water has been came out all the time. I don’t think it is 4 star hotel…

The hotel is a very old building, somewhat like a B&B, with very old facilities. Old elevators and old room facilities. The rooms are larger, the beds are softer, and they are cleaner! Although the window is small, the bathroom is relatively large with a separate bathtub, shampoo and shower gel! There is a bar downstairs in the hotel. The lady at the front desk was very polite and friendly. Please note that the soundproofing in the hotel rooms is very poor. You can hear all the activities in the next room clearly. The noise in the bar at night is also very bad. Affect rest

The hotel was in a great location as it's not far from theatre, shopping and other amenities. Only down side is the shower head really badly needed de-scaleing.

Centrally located. Beautiful old building, with rather strange modern/industrial trusts in rooms. Regular double room was rather tight on space. Bathroom large and great shower. Bit chilly in the evening, an electric heater was provided but did not work. I discovered later that none of the (10!!) plug sockets in the room worked.

Hotel is located across the road from the Airport via two flights of stairs and a covered walk. Bar food in hotel was good and well priced for a weary traveller. Room was large with a sofa and work desk provided. Only problem experience was with the shower drainage which did not work well and anted to overflow into the room hence the need for an on off shower! Hotel breakfast was included by TRIP.COM which was really great as they opened a small continental breakfast area with cereals, yogurts, toast etc from 04:00AM with hot food service commencing from 06:00 onwards. Hotel is recommended for a one night airport transit stay.

Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant.

The staff was helpful and and the location was close to the station. It was near the city centre and there were many restaurants nearby. Check out was easy as you just needed to put the key inside a box. Only one problem was the lacking of hair dryer, which should be supposed to have one in the suite.

Breakfast is very good, bread and fruit juice buffet, as well as a pure English breakfast, free order, taste very good! Drinking tea to tea cups is very exquisite, a breakfast out of a holiday feel! A family of three, asked if they would like an extra bed when they arrive at the hotel? We didn't add it, so we gave us the largest double bed room. The room was not as soundproof as the comment said. Very quiet, right next to the suspension bridge. This is also the hotel we were most satisfied with for a month in Bristol!

I have stayed in this hotel twice, and I changed hotels once, but I still feel that this place is very quiet in the middle of the hustle and bustle. It is very convenient to go everywhere. It is very good and the location is good. It is in the center of the city. It is a five-minute walk from the bus station. The room Clean, fully equipped, with hand soap, shower gel and shampoo, no other toiletries and slippers, breakfast is good

Next to the Black Sheep bar and restaurant. The check-in procedure is simple and the room is clean and spacious. It is on the highway and very convenient for travel