Find the Cheap Vatican Hotels

I booked the property because of the location, 150 meters from the Vatican, however we were put in a small double room with a street view with no air conditioning, unable to open the windows due to street noise/pollution. I had advised the hotel in advance I was travelling with my elderly mobility reduced mother. The room was hot and cramped. When I asked regarding air conditioning the staff were hostile and difficult. Eventually we were relocated/upgraded to another room after 2 days- staff informed me this was the ‘handicapped room’ and informed me of the usual price, I was surprised of the terminology used and that they were informing me of the usual prices. If I had paid the usual price I would have been looking for a refund for the mobility friendly/disabled accommodation room as we could hear/kept awake at night by the bar above our heads, chairs been dragged across the terrace, power washing the terrace in the morning, we could hear full conversation in our bathroom area, we could hear the receptionist during the night on the phone, Shower curtain around shower bedrooms badly needed painting due to marks, poor lighting in bedroom, clothing holder on bathroom door impractical unless you are 6 foot tall. Bathroom mirror badly damaged. Overall not what I would expect considering how much is paid. Be mindful in communal spaces of large carpet that is damaged and stuck down with tape! Overall you are paying for location- I would recommend staying for 1-2 nights, preferably Saturday night, great views from terrace on Sunday morning, or visit Vatican on Sunday morning, the hotel is the opposite side of the city for everything else and all restaurants around are tourist traps. If you want a cappuccino/expresso go to a cafe on the street for a 1/4 of the cost of the hotel 🤷‍♀️ overall I can’t recommend the hotel

Great location, literally across the street from the Vatican Museum and just around the corner from St Peter’s Square. This was our 3rd time staying at this hotel, twice in 2022 and than again May 2023. The staff is wonderful and exceptional service especially from SOFIA. She is always so nice and always greets you with a beautiful smile. Most definitely recommend this hotel for its location, great service and clean rooms.

I always try and be fair and kind when it comes to tripadvisor reviews. I don’t like to drag people’s business but after the communication I have just received from the hotel I feel like I have no other choice but to warn others of the disaster holiday we went on in October. I booked this hotel through love holidays (never again). I received my confirmation email which had a hotel voucher attached to it. This hotel voucher I will add to this review as I know the hotel will try and argue that I didn’t read the fine print etc when this is not the case as there is no fine print. This is all I received prior to my holiday from love holidays, the hotel or the company that runs the hotel. We received nothing else. When we arrived in Rome, our flight was delayed as many flights are at the moment, this meant we did not arrive at the hotel until 7:30pm instead of 6:30pm like initially planned. This was out of our control and as I’ve never had any issues with checking in to a hotel at this time before I didn’t feel the need to get in contact with anyone. On arrival, at 7:30pm, we were told the hotel had given our hotel room away and there was no longer a room available to us. I was in total shock. They said that in my hotel voucher it stated ‘very clearly’ that check in finishes at 7pm. As you can see in the hotel voucher I have attached it does not say this anywhere. Whether this is the hotels fault or love holidays fault, I really don’t care, poor communication & poor customer service. To give someone’s room away so quickly as well, it’s disgusting! They then organised for us to go to another ‘hotel’ if you can call it that. It was another 20 minute walk away & was like being in the film hostel. Horrendous! Nothing like the hotel room I’d actually booked. We did nothing night one because of this, we just went to bed, we were so drained from the stress it completely spoiled our first night in Rome! The following day we were allowed the room we’d actually booked back, lucky us! This meant going back to the hotel at 10am to leave our bags and get a key for the room, we couldn’t take our bags etc in because housekeeping hadn’t been, so this was now day 2 in Rome and we still didn’t have a base. We are normally early risers on holiday but due to having to go back to the original hotel we didn’t get to do what we wanted to do until 12pm. It spoiled yet another part of our trip. After this I thought our troubles were behind us until I started to get hard red lump all over my legs and feet. I tried to be kind, assume it was the heat or something else possibly. But no, on our final night we found bed bugs in the bed we had been sleeping in, it was disgusting. I would like to also add that these bites disappeared as soon as I was home and haven’t reappeared since so can only be the hotel’s fault. If you want to sleep in beds that are obviously unclean and unwashed then this is the place for you. Since this experience I have tried to resolve this issue

AO CHEGAR FUI PRESENTEADA COM UM UPGRADE FIQUEI FELIZ ME FALARAM QUE O CAFE ESTAVA INCLUÍDO QUANDO FUI TOMAR CAFÉ TIVE QUE PAGAR ( PRIMEIRA DECEPÇÃO) EM UMA VIAGEM DE 27 DIAS O HOTEL MAIS CARO E QUE MAIS DECEPCIONOU, EM 6 NOITES NAO COLOCARAM NENHUMA REPOSIÇÃO DE CREME DE CORPO , PONTUEI NA RECEPÇÃO E ME PERGUNTARAM SE EU TINHA SOLICITADO ???? DESDE QUANDO PRECISA SOLICITAR REPOSIÇÃO DE BANHEIRO. TUDO QUE VC PERGUNTA NA RECEPÇÃO PARECE QUE VC É ERRADO. O GERENTE ROBERTO NAO DEIXA ACABAR UMA FRASE COM A MENINA DA RECEPÇÃO , INTERROMPE E FALA COM ELE EM ITALIANO, ALTAMENTE RUDE. NA ULTIMA NOITE DEPOIS DE RECLAMAR NA RECEPÇÃO TIVE A SURPRESA DE VOLTAR E MEU QUARTO NAO ESTAVA ARRUMADO QUANDO FUI FALAR NA RECEPÇÃO ME PERGUNTARAM SE TINHA DEIXADO DO NOT DISTURB NA PORTA E NEM FIZERAM MENÇÃO DE ARRUMAR. NAO TINHA DEIXADO E MINHA AMIGA QUA SAIU NO MESMO HORÁRIO ENCONTROU O DELA ARRUMADO. HOTE PERTO DO VATICANO, OMEU QUARTO ERA BOM, CEFA DA MANHA BOM , HOTEL DISPONIBILIZA DE UMAS VAGAS ATRAS DELE SEM COBRANÇA. NÃO VOLTARIA NESTE HOTEL POIS TEM MUITAS OPÇÕES EM ROMA E FOI O HOTEL QUE MAIS FIQUEI TEMPO E MAIS CARO DE UMA GRANDE VIAGEM E QUE ME DECEPCIONOU. PAGUEI CAFE DA MANHA QUANDO FUI OFERECIDA E QUALQUER COISA QUE VC FALE PARECE QUE VOCÊ ESTÁ ERRADA. UMA PENA POIS TINHA TUDO PARA SER UMA EXCELENTE EXPERIENCIA MAS AINDA POR CIMA CHEGAR NUM HOTEL 4 ESTRELAS PARA DORMIR SEM LIMPEZA E PAGANDO CARO NÃO TEM LOGICA.