The staff @ the BW Cleveland TN has been absolutely incredible. I have relocated to Cleveland TN from Canada and BW Cleveland has made my stay with them seamless, restful, and peaceful. Anna the overnight hostess was absolutely incredible, The Day staffers were also incredible making booking multiple-night stays over a week-long while I transition into becoming a permanent Cleveland resident easier and less stress-inducing as relocating can be very stressful in and of itself. I want to mention John the afternoon Hostess professional was/is sweet and very accomodating and personable young man... Another gentleman and a female hostess on the Dayshift as Hostess went above and beyond to make my stay and adding additional stays, day & nights, seamless..He demonstrated such kindness and care and really valued his position as a Best Western Associate that he truly made my stay wonderful. I will HIGHLY recommend anyone to try a stay or a vacation with BW Cleveland TN...the staff at this location: The Breakfast Hostess, and The Cleaning staff all very very kind, compassionate and I personally value each and every one of them ... and you as a company. HIGHLY ... Happy Thanksgiving to you all.... A very Merry Christmas... I will pray to my GOD that BW Cleveland TN gets praise and recognition for the OUTSTANDING quality of services YOU all PROVIDE. Thank You for a -wonderful experience! I was in room 121 - Nov 17-24/2023 ... please check your records for all the above mentioned