Northumberland Heights Wellness Retreat & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa
Health Protected
#1 of 4-star Select Hotels in Northumberland County
795 Northumberland Heights Rd, Alnwick/Haldimand, Ontario K9A 4J8, Canada
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With a stay at Northumberland Heights Wellness Retreat & Spa in Alnwick/Haldimand, you'll be 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest. This spa hotel is 7.7 mi (12.4 km) from Cobourg Community Centre and 8.1 mi (13.1 km) from Serenity Day Spa.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 58 Reviews
Amenities
HikingSaunaSpaMassage RoomPrivate ParkingFreeBarRestaurantMeeting RoomLuggage StorageWake-Up Call
All Amenities
Surroundings
Landmarks: Baltimore Recreation Centre Arena
(3.7 km)
Landmarks: Nawautin Nature Sanctuary
(7.7 km)
Landmarks: Victoria Park
(8.2 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
8
NH Garden Suite
2 Queen bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Daily Housekeeping
Bath Towel
Garden/Yard
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10
Nh Garden SPA Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Check Availability
7
Comfort SPA Suite, 1 King Bed, Garden View
1 King bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Check Availability
7
NH Comfort Suite
2 Queen bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Check Availability
Guest Reviews(58)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests praised the spacious rooms with luxurious beds and ample natural light, as well as the private patio views. They enjoyed the delicious breakfast options, exceptional comfort, and amenities like a steam room and outdoor hot tub, all at great value.
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Helpful
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Guest User
April 28, 2024
Pros: Spacious rooms with comfotable beds. Dinner was very tastey. Cons: broken chain on door, laking in amenities, hottubs steam room and saunas (only amenities) close by 7:30pm. Found it not worth the price paid. And I got a wagjag deal...
Guest User
April 15, 2024
Me & my best friend enjoyed our Birthday experience very much. Everyone was friendly. I enjoyed that it was a smaller venue. I felt that it gave a more personalized and friendly experience. The resort was very accomodating and the food was tasty. It is a smaller menu but there was something everyone could eat from it. The room was huge but the only thing I would recommend would be a fridge to keep the water cold or an ice bucket so you can place the bottle into it. It was a great price in my opinion. We did go over a very rainy weekend, so we didn't go out and do the trails. We got a massage and facial as our spa treatments and the spa rooms were as they should be, calming and peaceful. I felt wonderful after each as you should. Overall, is it The Ritz, No but it is a little well maintained treasure for those that like remain casual and still leave satisfied and relaxed and not feel like a rushed number among the numbers of other guests.
Guest User
March 26, 2024
My husband and I enjoyed celebrating our wedding anniversary at Northumberland Heights Wellness Retreat and Spa. We were absolutely impressed with all our meals, High Tea, Dinner and Breakfast. Our martinis were made to perfection! The waiter suggested a delicious blended martini for me that also included Hibiscus Syrup and garnished with hibiscus! The service was excellent. Our spa treatments were at the same time. My husband thoroughly enjoyed his scalp massage which also included a shoulder massage. The room was lovely and comfortable . We relaxed in the hot-tub and enjoyed the beautiful grounds. We plan to return in the spring and the summer to spend time on the deck overlooking a beautiful view of Lake Ontario.
Guest User
February 13, 2024
The experience & stay was wonderful . Mona was absolutely amazing to us. She addressed everything when we asked. The food was absolutely fantastic. Very authentic. I recommend it to anyone who wants who wants a quiet getaway and relax & rejuvenate
Guest User
December 5, 2023
Our holiday party was there and it was not a worthwhile experience - vastly underwhelmed by typical hospitality industry look with no substance. I would say a lot has to do with lack of experience/newness our both organizers as the venue. It is located in the middle of nowhere, down a long badly potholed road. Parking was not lit and muddy. The space appeared nice a first glance, but was extremely cramped and improperly temperature controlled. The food was nearly inedible, poor quality and cold, anyone paying would send this food back. Drinks were (ticketed) $9 for beer and $18 for wine. The wait staff pleasant and efficient, but the front desk person had a let's call it strange attitude like 'I am only doing what I was told', and the 'manager' was sharp with our organizers and some staff and conversely (fake) pleasantly mannered with guests. In summary they need a better road, parking, chef, and event manager. I'm sure they will get there in time. Best of luck!
Arnaud
December 4, 2023
Rooms not done overnight, sauna not turned on in the Am so had to turn on ourselves and wait for it to heat up.
Guest User
November 9, 2023
We booked a 3-night stay here for our anniversary. It was a disappointing experience. The staff were all nice and friendly, but there were so many miscommunications and unmet expectations. We booked the couple's package, which was supposed to include a 3-course dinner for each night. We were told on the first night at dinner that this had changed to just one entree each. We were then told on the second night at dinner that there was a $5 surcharge on the steak. The service itself was also inconsistent - servers don't ask if we want salt, pepper, ketchup, sugar/milk, etc. One server misidentified the food in the high tea set. The package was supposed to include a complimentary product worth $75, but at check-out, the staff member had no idea what we were talking about. There was no acknowledgement either that we were celebrating an anniversary - I'd expect something small, even a token, as part of the customer service. The experience left a bad taste in my mouth. It was a shame that our anniversary had to be spent at a place like this. I would say that anyone who chooses to stay here should be very careful and ask lots of questions, because what is communicated is not what you're going to get.
Guest User
October 24, 2023
Northumberland Spa is not just a spa but also a beautiful spot to host a party. Birthdays, Anniversary, Xmas parties or even a wedding. The grounds are beautiful with walking trails, fire pits and room to roam outside. We held my 70th birthday party there and had a beautiful room in the newly renovated German farmhouse. I believe it can hold 30 plus people. We worked with Event Planner, Mary Lou and Chef Komal to arrange the meal, cocktails and drinks. They were very good about arranging meals for the children as well. The service was amazing and well coordinated. Everyone at the party was relaxed and had a very good time. The comments were all positive. I would recommend this lovely spot for your next event.
Guest User
October 23, 2023
If you have ever been to another all-inclusive day spa, and have any sort of expectations, don’t go here. The treatments were good, everything else was a let down. Poor customer service, not a relaxing experience and a huge lack of day spa amenities (broken or non-existent). I left more frustrated and tense than when I entered because I spent so much money on an underwhelming experience.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 09:00–11:00
Front desk hours: 24/7
To check in, contact the property 3 days in advance by email
To check in, provide the following 1 day in advance: their check-in time
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Continental, Gluten-free, Vegan, Vegetarian
Opening hours[Mon - Sun] 07:30-09:30 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Sheets, towels, and clothing are washed at 60°C/140°F or hotter
- Rooms are disinfected between stays
Property Description
- Opened: 2019
- Number of Rooms: 14
With a stay at Northumberland Heights Wellness Retreat & Spa in Alnwick/Haldimand, you'll be 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest. This spa hotel is 7.7 mi (12.4 km) from Cobourg Community Centre and 8.1 mi (13.1 km) from Serenity Day Spa.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
You can enjoy a meal at the restaurant serving the guests of Northumberland Heights Wellness Retreat & Spa, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Alnwick/Haldimand? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
You can enjoy a meal at the restaurant serving the guests of Northumberland Heights Wellness Retreat & Spa, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Alnwick/Haldimand? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Hiking
Sauna
SpaAdditional charge
Massage Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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