Rydges Cronulla Beachside, an EVT hotel Reviews

Response from Property: Dear Guest,Thank you for your feedback. I’m truly sorry to hear that your experience did not meet expectations, particularly regarding the level of service you received. This is certainly not the standard we aim to provide, and I apologise for the disappointment caused.I’d appreciate the opportunity to learn more about your stay so we can better understand what went wrong and address it directly with our team. Your feedback is important to us, and we’re committed to improving.Please feel free to reach out to me directly if you're open to a conversation. We do hope you might consider giving us another chance in the future.Warm regards,Ryan BuiDuty ManagerRydges Cronulla Beachside

Response from Property: Dear Guest,Thank you for taking the time to leave your feedback. While I’m glad to hear that overall your stay was good and that you found our team helpful, I’m sorry the cleanliness and air quality of the room didn’t meet your expectations.I’ve shared your comments with our housekeeping team to ensure we’re addressing these concerns more thoroughly moving forward. Your feedback is important and helps us improve.We hope to welcome you back again soon for an even better experience.Warm regards,Ryan BuiDuty ManagerRydges Cronulla Beachside

Response from Property: Dear Guest,Thank you for your lovely review! We're so pleased to hear you enjoyed our central location and the stunning ocean views from your beachside room — sunrise over the water is truly something special.It's great to know the room met your expectations, and we hope to welcome you back soon for another relaxing stay by the beach.Warm regards,Ryan BuiDuty ManagerRydges Cronulla Beachside

Response from Property: Dear Guest,Thank you very much for your kind review! We are thrilled to hear that you and your girlfriend had a satisfying and memorable stay with us.We are delighted that you enjoyed the convenient location of our hotel, with its stunning beachfront views and easy access to the train station for trips to Sydney's city center. It's wonderful to know that you found the surrounding area to be filled with quality dining options.We appreciate your feedback regarding the parking facilities and the associated fee. Your satisfaction is our priority, and we strive to provide fair and reasonable services to all our guests.It was a pleasure to have you stay with us, and we hope to welcome you back for another enjoyable experience in the future.Warm regards,Justin LiHotel Assistant ManagerRydges Cronulla Beachside