To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.3
Cleanliness9.6
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(15)
Awesome stay(14)
Friendly staff(10)
Clean and tidy(7)
Delicious breakfast(7)
Awesome rooms(5)
Awesome amenities(5)
Negative reviews(1)
Guest User
Deluxe River View Room
Stayed in Aug 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Sep 16, 2024
Very nice hotel. This is my second time to be here. Comfort plus excellent service!
Response from Property: Dear Sir/Madam, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your great review of our hotel. We are delighted that you enjoyed your stay with us and appreciated your kind comments about our services. We always train our staff to bring the best experience to customers. We all hope that we are able to welcome back you in the next time. Kind Regards, DOAN HUONG GIANG (Ms) GUEST EXPERIENCE MANAGER
Yun_BEN
Deluxe River View Room
Stayed in Apr 2024
Solo travellers
9 review
10.0/10
Outstanding
Posted on May 19, 2024
It’s a very good hotel.
Response from Property: Dear Valued guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are looking forward to welcoming you back in the next time. Your Sincerely, Giang Doan (Ms)Guest Experience Manager
Minh YILKA
Deluxe City View Room
Stayed in Feb 2024
Solo travellers
79 review
10.0/10
Outstanding
Posted on Mar 14, 2024
Perfect location with excellent services. I checked in late but still OK, great room with view.
Response from Property: Dear Valued guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are looking forward to welcoming you back in the next time. Your Sincerely, Hotel Management Board
Timothy
Deluxe City View Room
Stayed in Nov 2023
Solo travellers
21 review
10.0/10
Outstanding
Posted on Dec 25, 2023
Beautiful riverfront view, large bathtub, delicious breakfast, ride to train station, warm friendly staff. Can't really ask for more. From here I could easily walk to most interesting parts of Dong Hoi. I'd come back for sure.
Auplish
Deluxe River View Room
Stayed in Jun 2023
Business travellers
44 review
6.5/10
Posted on Jul 7, 2023
It’s a new hotel and still settling in. Individual staff try their best but management support and training is also needed to improve.
Skysrw
Deluxe River View Room
Stayed in Mar 2024
Couples
20 review
10.0/10
Outstanding
Posted on Apr 7, 2024
The hotel was really amazinh
Response from Property: Dear Valued guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are looking forward to welcoming you back in the next time. Your Sincerely, Giang Doan (Ms)Guest Experience Manager
Tze Wei Ping
Deluxe City View Room
Stayed in Dec 2022
Couples
6 review
10.0/10
Outstanding
Posted on Jan 10, 2023
Overwhelming service standards, absolutely value for money in terms of the luxurious experience you’ll receive. Enjoyed the bathtub, and absolutely loved the bath robe that they provided - so cute and comfortable! The staff also gave great advice on the nearby amenities (supermarket). Only complain that we have was that the aircon felt a little warm during our visit.
麥克喬丹
Deluxe City View Room
Stayed in Mar 2025
Solo travellers
36 review
10.0/10
Outstanding
Posted on Apr 27, 2025
I haven't been here for a while, but every time I come to Quang Binh Province, this is my first choice for accommodation. Although the breakfast options are limited, they are also quite exquisite. It is a good choice worth staying here again. I love him😍
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Christian
Deluxe City View Room
Stayed in Feb 2025
Couples
43 review
9.0/10
Great
Posted on Mar 21, 2025
The Melia is very nice and very comfortable. The rooms are very large and very well maintained. The hotel offers a very affordable tour of the caves. We felt very comfortable. The breakfast is very expensive, and as a foreigner, you're not even told about the cheaper local breakfast, which costs only half as much. We had a lovely evening at the bar and had a great conversation with the bartender.
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Bìnan9395
Deluxe City View Room
Stayed in Oct 2024
Couples
3 review
8.0/10
Very Good
Posted on Nov 20, 2024
Really disappointed, I have supported Vinpearl since 2019, wherever I go I choose to stay at Vinpearl hotels, it is sad to see the service of the hotel chain is getting worse. Besides Vinpearl Quang Ninh. From Thanh Hoa, Ha Tinh, Dong Hoi, the service is all going down, not like before. Especially after the date change incident, I was fined by the hotel and the Trip.com app did not support. I will not come back and will never book a room at Vinpearl again. Goodbye
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Macicon
Deluxe City View Room
Stayed in Jan 2025
Business travellers
27 review
10.0/10
Outstanding
Posted on Apr 1, 2025
I was very impressed with this hotel. The room was spacious and bright, the bedding was comfortable, and the service was warm and thoughtful. The hotel also provided a rich buffet breakfast, which tasted delicious. Overall, it was a very pleasant stay and I would highly recommend it to my friends and family.
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Guest User
Deluxe City View Room
Stayed in Mar 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Customer service is very good, receptionist Ms. Suong is very nice and supports me
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Thi Thuan
Deluxe City View Room
Stayed in Aug 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Sep 23, 2024
Clean hotel, good service staff, beautiful scenery, delicious food
Original TextTranslated by Google
Response from Property: Kính gửi Chị Thuận, Thay mặt Ban quản lý Khách sạn, trân trọng cảm ơn Chị đã lựa chọn và lưu trú tại Melia Vinpearl Quảng Bình. Chúng tôi rất vui mừng khi nhận được những đánh giá tốt đẹp từ Chị và hi vọng được chào đón Chị vào chuyến công tác hoặc nghỉ dưỡng tiếp theo. Trân trọng, Đoàn Hương Giang Quản lý Trải nghiệm Khách hàng
Wushenfenzhengderen
Deluxe City View Room
Stayed in Nov 2024
Business travellers
18 review
10.0/10
Outstanding
Posted on Jan 5, 2025
Very good hotel, next to the river, nice. There is a handsome guy at the front desk who speaks Chinese
Original TextTranslated by Google
Guest User
Deluxe City View Room
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 2, 2024
The hotel is clean, practically the same as the pictures online. Reasonable price near Vincom and Lotte centers. The hotel's water is very sweet.
Original TextTranslated by Google
Response from Property: Dear Valued guest, On behalf of the Hotel Management Board, I would like to express our sincere thanks for your review of our hotel. We are looking forward to welcoming you back in the next time. Your Sincerely, Giang Doan (Ms)Guest Experience Manager