Hotels Near Emaar Beachfront in Dubai

I had some difficulty with the check in, booked luxe sea view room thinking of the pool view as shown in the website then they gave me a room which was totally different , can’t see any pool view , spoke with somebody in the phone from the room as I was not happy of the room , then a lady , named Freya spoke who was very rude and very poor customer service who was not trying to help in any way , I was not happy then went to the reception to speak about it , there was a receptionist named Anjali , who was very lovely , who sort out my room problem and gave me a new room as advertised and I was very happy . Because of receptionist Anjali ,who was brilliant, had great customer service made my day and saved my experience in the hotel . I am giving all these 5 star just for Anjali, who was star of my visit to the hotel , otherwise will have given 0 star for the customer service provided by the in-house room manager Freya , who was rude and zero customer service , donor try to help in anyway . The place is really good mainly for parties , young people . I love the place , vibes.

cozy small modern hotel. everything you need is in the room, starting with a dental kit and ending with robes. there was a small problem, but the staff Arina and Mina fixed it very quickly and professionally. they treated us like family and we felt at home. we definitely recommend this hotel. you will feel the sensitivity and care, starting with the management and up to the housekeeping

I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good

The hotel was right smacked in the area of The Palm, loved the fact that it was connected to a mega mall as well – Nakheel Mall, making dining and shopping highly accessible. The rooms were beautiful and incredibly clean, certainly matched the St.Regis hallmark standard. Service was however, a little letdown, I've to call twice, 20mins in between, to ask for more toiletries, either they moved real slow or perhaps it's an area they can work on.

The hotel is very beautiful, chic and modern. But we are very happy with all the hotels in the chain, which are phenomenal. at Rixos Dubai the service was excellent, they pleasantly surprised us for our anniversary, checked us in early. Thank you for the support from Diana - by email She is very responsive and a true professional, for whom it is important that the client is satisfied. The restaurants, bars, delicious food, spa center, location - the best.

Good and pleasant hotel with spacious rooms. Accessible and close by the metro station. Hotel management was so nice as compared to other European hotels I experienced

The hotel has private beach. Have a dinner on the beach is amazing watching sunset. And service from our Chinese boy is very very nice. Sorry I forgot his name, but I remember his smile

I have already left a complimentary review. It is clear that the hotel is ideal for us personally, but for tourists (who come on a tour) it is obviously an average option. Now I will tell you what can be improved: 1) pricing - it could be cheaper, sometimes it is at the price of the neighboring luxury Five. 2) other Rove have game consoles, coworking areas are larger, there are shops right in the hotel. This one does not. 3) there is no gym either, I think. 4) the elevator is questionable: it moves slowly, it is faster to go down the stairs. 5) for the official price on the Rove website (＞550 dirhams in December), they could have installed a capsule coffee maker in the rooms, like in the same SO Uptown. 6) there are no transfers.

This hotel is really fancy . I stayed for about 2 weeks . Maybe they were use to me living in that particular room so they weren’t as thorough with the daily restocking of towels and soaps . Also , it takes a long time to get your luggage to the room and back down . Asides from those 2 things, However , the location is very nice , in walking distance , and I would still recommend this hotel to a friend