Hilton Garden Inn Hotels in Dubai

Very clean and spacious room, prime location which near by to the shopping mall. Provide self laundry services which very convenient for business stay.

During my recent stay at the Hilton Garden Inn Hotel in Business Bay, Dubai, I was thoroughly impressed by both the accommodations and the service. The hotel's location is ideal, providing easy access to major attractions, shopping areas, and business hubs, making it perfect for both leisure and business travelers. Upon arrival, I was greeted by a warm and friendly staff who made the check-in process smooth and efficient. The lobby was modern and inviting, setting a positive tone for my stay. My room was spacious, clean, and well-appointed, featuring comfortable bedding and a stunning view of the Burj Khalifa, which added a special touch to my experience. The amenities at the hotel were excellent. I particularly enjoyed the fitness center, which was well-equipped, and the rooftop pool, offering a relaxing escape with a beautiful skyline view. The on-site restaurant served a delicious breakfast buffet with a variety of options, ensuring a great start to my day. What really stood out was the staff's commitment to customer service. They were attentive and willing to go above and beyond to ensure that my needs were met, whether it was providing local recommendations or assisting with any inquiries. Overall, my stay at the Hilton Garden Inn in Business Bay was fantastic. I would highly recommend this hotel to anyone visiting Dubai, whether for business or leisure. The combination of great service, comfortable accommodations, and a prime location makes it a top choice in the city.

Recently, I have been avoiding international brand hotels like Hilton, Hyatt, Marriott, Accord, etc. The reason is simple: these hotels rely on the brand to sell their products and not on the (quality) hospitality service they supply. They are mostly overpriced in comparison to the same category of a local non-chain franchise hotel. This is valid for Asia and the Middle East, where I operate most of the time. Yeah, they will save the planet by not providing a toothbrush or a razor... The body soap on a canister fixed to the shower wall could be replenished too so they could save the planet without making the guest pissed-off because there is no soap to shower. Service from reception staff is set to bare minimums. It is all about abiding (or not) the franchise operations manual and meeting sales targets, not hospitality. Not one single outlet that I could plug my phone charger (US/Japan standard plug). The shaver power outlet in the bathroom was broken... Laundromat 1 washer and 1 dryer, you have to buy and bring your detergent. The breakfast buffet was good and the staff there was very friendly and helpful.

Stayed in the hotel for about 2 months as a solo business traveler, and regretted it. Laundry facilities were poor with only one separate dryer and one separate washer, and irresponsible tenants just placed their clothes and let them run in the machines, expecting someone to move from washer to dryer for them. Internet speed was pathetically slow, with speeds hovering less than 5 Mbps AFTER repeated requests to upgrade (it was 0.5 mbps before). As someone who travels for business, this is extremely unsatisfactory and inconvenient.