Family friendly Hotels in Palma de Mallorca

From the lovely welcome - a chilled glass of Cava as we arrived, the wonderful staff at this great little hotel made this a perfect place to stay. The hotel is set in an old tile factory, with beautiful tiles displayed around the building and in every room. An easy stroll into the old town and on bus routes around Mallorca. I can’t remember staying in a hotel where the staff are so helpful, friendly and kind - can’t wait to go back. Gracias, sentimos que hemos hecho nuevos amigos

The hotel is a bit far from the center but bus line 4 takes you there. The reception staff is super nice and friendly, they help you or provide the information you need, it's the best thing about the hotel. You can have a clothes iron by leaving a deposit of 20 e that will be returned to you on the day of departure. The rooms are quite old and smell musty mixed with humidity. It is quite cold in the bathroom as it has an open crack that leads directly to the street and cannot be closed or covered. It's a shame because the rooms have a lot of potential if they did a little renovation. The views from the terrace of the hotel are wonderful to the port.

The hotel itself is nice- clean rooms and the staff were friendly and attentive. The pool is good (although very, very deep so not for kids) and the breakfast had a decent selection. The main problem we had was the noise! We were put in a room at the front of the hotel, the noise from the main road was constant and we couldn’t really use the balcony. It also made it difficult to sleep. We were also woken up multiple times by other guests who came in at all hours drunk, shouting, singing and clattering around. So if you’re planning to stay here my advice would be into request a room at the back of the hotel and take ear plugs!

The service and our room was fantastic. The team went above and beyond to help me surprise my partner’s birthday. However I was little disappointed with the rooftop “pool”, the picture online was very deceptive and appears to be a little bigger/ deeper but it was just a small tub to splash your toes in. But apart from that the staff was fantastic and very much aestically pleasing x

The hotel room was great, the staff impeccable, just the small problem that can surprise you is that we had a booking tax of €8 and a bit, except that on the site where we booked and paid for the room online, at no time did they warn us that there would be a tax (knowing that we only slept one night, the price of which is not exorbitant either) so be careful not to get ripped off, especially if you were going to stay for a long time, the taxes will surely increase...

The hotel is really good, the staff is friendly and they do everything possible to make your stay pleasant. However, the room did not have a double bed but two comfortable single beds all the same. But the most annoying thing is the simple glazing and the curtains which let in light. For a four star and quite surprising but the stay still went well and the kindness of the staff really adds to a satisfactory experience, thanks to their daily work! Ps: don't hesitate to have breakfast, it's buffet style and it's really good! In addition, if you have to take the plane the next day before the buffet opens, you will be entitled to a good pic-nik prepared by them ☺️

A real gem. In a fantastic location for walking around and exploring Palma. The staff were always very helpful and kind. The beds in my opinion were very comfortable, the shower was fantastic with lovely Rituals soaps etc and it was all very clean. My only 2 things I would say to improve it would be to have sunbeds at the big pool on the ground floor (currently none) and earbuds as the bin lorries are loud outside in the mornings.

The hotel is strategically located, a quiet place in the middle of the hustle and bustle, not far from the bar corridor and commercial street, and not far from the seaside. The reception at the hotel's front desk is warm, the interior decoration is modern, the rooms are clean and comfortable, and the breakfast is rich.

Hotel located in a quiet area of Pslma, it is necessary to have transportation to go to leisure areas. It is frequented by English tourists. Although it is small, it has facilities such as a spa, gym, swimming pool and restaurant. All the staff are nice and help you during your stay.

I have been fortunate to stay at some of the best hotels and small resorts around the world including Forbes 5 Star and triple diamond hotels. But that does not always translate to an experience that you will never forget. What I am referring to instead is a stay where the overall experience etches in your memory and lasts a lifetime. This hotel is one of those.... Our stay here was a last minute booking (which we did the night before) as our plans to stay in another area of Mallorca had changed. Despite the last minute booking, my wife and I were blown away by the customer service. Upon check in, since we were travelling with a young 5 month old baby, the reception allowed my wife and the baby to head into the room while I completed the formalities. Of course, this was only after the hotel had offered us Cava and coffees in the lovely foyer. The hotel is boutique. So it is quiet and private. It is elegant, charming and one of the cleanest I have ever been to. The courtyard and rooftop bar are very nice areas to relax and/or have a meal/drink. It is all very pleasant to your senses. After a smooth and very friendly check in process, we were struck by the initiative of the hotel to not only place a baby bath tub in our room (a very good quality one might I add) but they also placed a changing station complete with waterproof covering and lots of clean fluffy towels for the little one. But remarkably, we did not tell the hotel we had a baby with us. Prior to check in. This touch of thoughtfulness must have only happened when we walked in to the hotel. It was seamless and unbeknown to us. They had these items placed in our room between the time we were checking in and when we were escorted to our room. As a guest at this hotel, you will receive a WhatsApp contact. You are able to request darn near anything via that 24 hours a day. The response to any request is always positive and swift. On the first night, we decided to stay in since we had a long day. We asked for recommendations for an Italian restaurant. Instead of sending a link to the recommended restaurant, the hotel picked up and delivered an actual hardcopy of the menu to our room! We then asked if the restaurant could do a takeaway, which they normally wouldn't, but due to the reputation of this hotel, the restaurant and hotel were able to arrange a takeaway from a fine dining facility! We placed our order on WhatsApp with our hotel and they handled the rest. On another occasion, we needed a microwave to sterilise some baby bottles. Again this request was made at an unreasonable hour, but we received the microwave in under 15 minutes. After check out, we realised we had left one of our baby bottles in the room. But we were now in Seville. So I contacted the hotel through the same WhatsApp contact, and they immediately arranged for the baby bottle to be delivered to our future hotel in Madrid. It's was unbelievable how quickly this was arranged. Anyway moving on - The room is clea