Human Open air, Open mind Hotels in Florence

The check in is so terrible. People have to wait for an hour for check-in. I can see other traveller are so mad and frustrated about this. The staff is friendly though but it just take so long for a check in. There is no curtain between bed in the dorm room, and feel like in a prison🤣. I have been to so many hostel but this one is the worst honestly. You need to put the keycard in the door side to have electricity for the dorm room. Yes it is a dorm room! The design is so stupid for applying in a dorm room. Why so stupid!!!?

I rarely write reviews, but I simply *had* to this time! After checking out, I discovered my car wouldn't start – I'd foolishly left something on and completely drained the battery. Within just 5 minutes, the amazing ladies at the front desk found the incredibly resourceful Alessio for me. He first brought a battery charger, but when he realized it couldn't reach, he immediately drove another car over to use its battery to jump-start mine. The entire process was completed within 10 minutes, and it was absolutely free! So, a huge shout-out to [Hotel Name] for such outstanding service, big thanks to the front desk team (both the ladies and gentlemen), and a special, massive thank you to Alessio!