Vienna Hotel (Foshan Nanzhuang Metro Station) Reviews

Name: Vienna Hotel (Foshan Nanzhuang Metro Station)
Address: No. 8 West of Nanzhuang Avenue, Foshan, China, No. 8 West of Nanzhuang Avenue, Mainland, China
Rating: 4.5

Vienna Hotel (Foshan Nanzhuang Metro Station)

No. 8 West of Nanzhuang Avenue, Foshan, ChinaView Hotel Details

Check available rooms for your travel dates

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Vienna Hotel (Foshan Nanzhuang Metro Station) Guest Reviews

4.5/5

Great

292 review

Verified reviews

Location4.5

Amenities4.4

Service4.5

Cleanliness4.6

Filter by:

Sort by:

All Reviews(292)

Positive reviews(275)

Reviews with photos/video(24)

Easy to get around(46)

Close to metro(25)

Friendly front desk staff(22)

Quiet & comfortable(15)

Convenient parking(12)

Large rooms(11)

Perfect for business trips(8)

Good sound insulation(4)

Negative reviews(17)

GILBERTO VIEIRA

Business Double Room

Stayed in Jan 2024

Solo travellers

2 review

5.0/5

Outstanding

Posted on Feb 12, 2024

Since reception till room, cleaning service, people, location, easy transportation, services are around, everything was very fine. My room got window and I guess it’s a very important point.

miigue perez

Standard Queen Room (No window)

Stayed in Dec 2023

Solo travellers

64 review

4.5/5

Great

Posted on Dec 28, 2023

Had some hope of switching BL,good bed,soft,good shower,near metro

Jideqingchun

Standard Queen Room (No window)

Stayed in Mar 2024

Couples

3 review

5.0/5

Outstanding

Posted on Mar 27, 2024

The comfortable room, delicious breakfast gave us wonderful memories during our short vacation. Sisters, you may wish to consider this hotel, it is very good! ! ! !

Original TextTranslated by Google

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Guest User

Standard Queen Room (No window)

Stayed in Jan 2024

Business travellers

320 review

2.0/5

Posted on Jan 9, 2024

It's an old hotel, the facilities are also very old, the front desk service is very perfunctory, the breakfast is very average, there are few places to eat around, the location is relatively remote, there are no other advantages except being close to the subway entrance, and the price/performance ratio is very low

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your valuable feedback on the hotel! The store has been open for 7 or 8 years. The equipment and facilities are relatively old. The store is also being renovated. We deeply apologize for bringing you a bad stay experience. We will review the staff for the relevant issues you mentioned. Make corrections in a timely manner through training! Can provide guests with a home away from home experience in future work. We have also launched many promotions recently. We look forward to your visit again and feel our changes!

Guest User

Deluxe Suite

Stayed in May 2023

Family

3 review

2.5/5

Posted on May 8, 2023

I was dissatisfied with the attitude of the "duty manager" on the night of May 1st. He didn't even know how to operate the system at the front desk, so he just jumped to conclusions (he said it was sales, but he didn't know how to operate the system). I booked Ctrip and went to the store. I was later informed that there was no room available, and instead of immediately proactively providing a solution, I passed the blame to Ctrip. Although he gave me the negotiated price in the end, he didn't even apologize. I asked him to reply to me, but he didn't reply in the end. I could feel his arrogance and prejudice. The receptionist at the front desk was much more patient than him. The sound insulation is not good. It's past 11 o'clock in the evening, and the fireworks outside are still going off. Suite 1611, the towels were broken and they were not changed.

Original TextTranslated by Google

Response from Property: Hello dear guests! First of all, thank you very much for choosing to stay at our branch. We apologize for bringing you and your family a bad experience! Regarding your feedback, we will promptly train our staff to improve their service awareness so that every guest can have a satisfactory stay experience. We apologize again for bringing you a bad experience. We have also launched many promotions recently and look forward to your visit again!

Guest User

Deluxe Room (2 beds)

Stayed in Apr 2024

Business travellers

10 review

5.0/5

Outstanding

Posted on Apr 21, 2024

Clean and hygienic, very good

Original TextTranslated by Google

Guest User

Standard Queen Room (No window)

Stayed in Apr 2024

Business travellers

2 review

5.0/5

Outstanding

Posted on Apr 13, 2024

Very good in every aspect

Original TextTranslated by Google

Guangyin

Superior Double Room

Stayed in Apr 2024

Business travellers

4 review

4.0/5

Very Good

Posted on Apr 27, 2024

Quite satisfactory!

Original TextTranslated by Google

Response from Property: Dear guests: Hello! Thank you very much for your stay. I'm sorry that I didn't get your five-star review. Now we have added a lot of varieties to our breakfast. The self-service laundry room is on the 18th floor of the hotel! Once again, I sincerely hope you will come again next time and wish you a happy life!