Grand STAY Hakata Station North

I'm so satisfied. Very beautiful and comfortable, very good service. Very good

The room equipment is very high-end, including a washing machine with drying function, a projector, a microwave, a detailed shower head, and a very comfortable double bed. I am very satisfied with everything.

It was nice because it was clean and quiet. It was even better because I could make simple meals. It was even nicer because I could use a washing machine to wash and dry towels and clothes. It was a shame that it was a bit far from Hakata Station.

The hotel has self-service check-in, and tablet computers are available in different languages, which is very convenient. The location is a bit remote, so it's not friendly if you don't drive. There will be insufficient parking spaces in the hotel's parking lot, so it's only available on a first-come, first-served basis. If it's full, there are paid parking lots nearby for about 600-800 yen a night. The facilities are OK, the hygiene and the beds are acceptable.

Although it is a self-service system, I had trouble checking in and out. Perhaps because it is a foreign company, when I entered my reservation number and converted my name into kanji, it said there was no match, and although it said to scan a QR code, no QR code was sent when I made the reservation, so I was quite troubled. I was almost at the point where I couldn't check out properly and had to say goodbye. It would be helpful if they provided a manual or something in advance on how to enter check-in and check-out information. I was satisfied with the facilities in the room, including a drum washing machine and separate toilet and bathroom, which allowed me to take a long bath. It was also nice that there were plenty of electrical outlets. Now that I know how to check in, I would like to use this hotel again if I have the opportunity.