Four Seasons Hotel (Guangzhou South Railway Station, Shipi Metro Station) Reviews
Four Seasons Hotel (Guangzhou South Railway Station, Shipi Metro Station)
Shop 118, aoyuanyue times building, 138 Shizhou Middle Road, Shibi Street, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guest Reviews of Four Seasons Hotel (Guangzhou South Railway Station, Shipi Metro Station)
9.3/10
Very Good
1880 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(1880)
Positive reviews(1831)
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Convenient location(474)
Easy to get around(440)
Close to metro(295)
Great value for money(294)
Large rooms(252)
Classy environment(185)
Amazing natural light(18)
Great lift(18)
Negative reviews(49)
中年阿学
Lijing Yizhi Queen Room
Stayed in Oct 2023
Couples
2 review
5.5/10
Posted on Nov 10, 2023
The place is not too far from train station but it is recommended to take didi as the route passes through deserted areas. There is not too much things around by walking distance. The surrounding new buildings are either not completed or not many have moved in. The lift taking to the room floor is at the opposite side of the building from the hotel office and can be openly access to anybody with no security protection. The staff at reception isn’t well trained nor friendly. Overall experience is so so. Not recommended.
Response from Property: Dear guest, thank you very much for your discerning choice of Guangzhou Four Seasons Apartment. I am really sorry that I did not make it perfect to satisfy you! Sorry! We will continue to improve the bad areas! No comparison, no harm! The prices in our store are already great value. We can help you compare your requirements with Hilton hotels worth hundreds or even thousands of dollars. Our store is a residential building with professional 24-hour property managers and security, but it is impossible to provide one-to-one service. Accommodation is a two-way choice! Hotel apartments with good quality, good business and good services are also constantly choosing high-quality customers to stay! Improve the overall comfort and quality of your stay! Our hotel has long-term shortage of rooms and many regular customers have reported on WeChat that it is difficult to book a room! It is recommended that picky guests who pursue perfection leave their booking quotas to high-quality customers to place orders! After checking in, you can quickly change rooms or get a refund, and we won't force you to check in! When encountering problems, I hope everyone will consult the front desk as soon as possible instead of leaving malicious negative reviews for several months. Our store's housing supply has been in short supply for a long time! And this is a 50,000-square-meter office building with offices and residential buildings. In Guangzhou, where every inch of land is precious, it is already a very good value! We apologize for the inconvenience. Why don’t you check in the apartments near South Station and compare them one by one! At the same price, our price/performance ratio is very high! We have emphasized many times that if guests are dissatisfied as soon as they check in, please contact the front desk to resolve it or change rooms! There is no need to leave a bad review with bad intentions after a few months! We are also injured, innocent and wronged! What's more, many guests arrive late and can't book a room, so it's often hard to find a room until it's fully booked! Moreover, our rooms are all real photos, so people’s eyes are sharp. Please don’t deliberately leave bad reviews to mislead other consumers. Sijifeng Apartment is located in Guangzhou South Railway Station, adjacent to Guangzhou Chimelong Tourist Area. Adhering to the high-quality service concept that we have always pursued, we have invested heavily in telecommunications facilities, high-speed WiFi, high-definition Internet TV, etc. All bedding, bath towels, towels, slippers, paper products, toiletries, etc. in the guest room are equipped with five-star specifications and luggage storage services. Comfortable, superior environment and service are the responsibilities of all our employees. Your satisfaction is the best affirmation and motivation for us. We will continue to work hard to provide you and all guests with better services! We sincerely look forward to customers’ comments and corrections!
Guest User
Lijing Yizhi Queen Room
Stayed in Oct 2023
Couples
17 review
7.5/10
Posted on Nov 30, 2023
clean and cozy room, helpful staff
Response from Property: 尊敬的賓客,您好!感恩有你!非常感謝有眼光和判斷力的您選擇四季風,歡迎您下次光臨四季風酒店公寓(廣州高鐵南站石壁地鐵口長隆度假區店)!感謝親的高度肯定和認可,我定不辜負你的選擇!顧客的支持是我們前進的動力!小風真誠期待您的再次到來噢(#^.^#)地鐵2號線/7號線到達石壁地鐵站A口往奧園越時代大廈走250米步行2-3分鐘到店 門店招牌四季風公寓。地圖:導航四季風公寓!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力再接再厲為您及所有賓客提供更優質的服務!
Guest User
Lijing Yizhi Queen Room
Stayed in Jun 2023
Business travellers
1 review
8.5/10
Very Good
Posted on Jul 25, 2023
Service is quite good, Railway station is nearby
Response from Property: Dear guests, hello! Thank you very much for choosing Sijifeng for your discernment and judgment. Welcome to Sijifeng Hotel Apartment (Guangzhou South High-speed Railway Station Shibi Subway Exit Chimelong Resort Branch) next time! Thank you for your high affirmation and recognition, I will definitely live up to your choice! Customer support is the driving force for us to move forward! Xiaofeng sincerely looks forward to seeing you again (#^.^#) Take Metro Line 2/Line 7 and arrive at Shibi Metro Station Exit A. Go to the bus platform on the right and walk towards Aoyuan Yue Times Building for about 150 meters. Cross the crosswalk and walk for 3-5 seconds. Minutes to the store's signature Four Seasons Apartment. Map: Navigate Four Seasons Apartments! Your satisfaction is the best affirmation and motivation for us. We will continue to work hard to provide you and all guests with better services.
Guest User
Lijing Yizhi Queen Room
Stayed in Aug 2024
Other
1 review
1.0/10
Posted on Sep 11, 2024
The room is not clean enough, the bedside is full of dust. The curtains have stains or blood stains and they are not cleaned, it looks disgusting
Original TextTranslated by Google
Response from Property: Dear Mr. Qiu, hello, there is no harm without comparison! I'm really sorry that I didn't do everything perfectly to satisfy you! I’m deeply sorry! We will continue to improve the bad parts! In life, you should look at the good points of others and not be too picky. I can only say that you are too picky. Everyone has different aesthetic tastes, so we aim to improve the overall comfort and quality of your stay! We suggest that those guests who are overly picky and pursue perfection please take a detour and do not book with us. We do not welcome you and we also do not welcome bookings from such overly picky guests. We will leave the booking indicators for high-quality customers to place orders! Each of us should have self-knowledge. Those who are overly picky and pursue perfection and love to find fault with everything, please take a detour and don't make a reservation. We can't accommodate you and we don't welcome you like a big Buddha! Please reserve the limited rooms for high-quality customers! We are also hurt, innocent and wronged! Moreover, the pictures of our rooms are all real. People have sharp eyes. Please do not deliberately give bad reviews to mislead other consumers. Four Seasons Apartment is located in the Guangzhou South Station area, adjacent to Guangzhou Chimelong Tourist Area. We adhere to the high-quality service concept we have always pursued, and we have everything including high-speed WiFi, HD Internet TV, etc. All bedding, bath towels, towels, slippers, paper products, toiletries, etc. in the guest rooms are equipped with five-star standards and luggage storage service is provided. Comfort, superior environment and service are the responsibilities of all our employees. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services! Sincerely look forward to guests' criticism and correction!
Hanxiansena
Lijing Yizhi Queen Room
Stayed in Apr 2024
Business travellers
37 review
10.0/10
Outstanding
Posted on May 15, 2024
The sanitation is good, the room is very nice, very high-end and clean, the price is reasonable and conscientious, very cheap, very close to the South High-speed Railway Station, the pure cotton bedding is more comfortable, I will go there again next time, there are more restaurants and convenient food and accommodation
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Lijing Yizhi Queen Room
Stayed in Apr 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on May 15, 2024
The owner is very enthusiastic. The facilities in the room are very complete. There are all kinds of gadgets you can think of.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Naonaogongzhu2011
Lijing Yizhi Queen Room
Stayed in Apr 2024
Family
2 review
10.0/10
Outstanding
Posted on May 5, 2024
The boss is very welcoming. Check-in is very convenient. The surrounding subway Shibi is also very convenient to go to scenic spots. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Lijing Yizhi Queen Room
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 3, 2024
I went on vacation. The environment was good. The room was big enough, ventilated, and comfortable. It was very close to the subway entrance. I was very satisfied. I will stay here again next time. I forgot to take pictures. I can recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Lijing Yizhi Queen Room
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 2, 2024
The hotel is in a very good location, close to the subway entrance, and one subway stop to Guangzhou South Station. It is very convenient. It rained on May Day, otherwise I would have stayed for two more days. The sheets were clean and the lights were bright. It was a very good choice. There is also a balcony and a washing machine. There are many restaurants downstairs. The facilities are complete and satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Memory Foam Business Twin Room
Stayed in Mar 2024
Family
1 review
10.0/10
Outstanding
Posted on Apr 28, 2024
The room is very big: Not far from Chimelong: There are many delicious foods downstairs: It is much more cost-effective than the hotel in Chimelong: The hotel in Chimelong is more than 1,000 a night; this place is only more than 100 a night, and it is only more than 200 to upgrade to a better room, which is still cost-effective. It is very worthwhile: The room is bigger than Chimelong: The location is good and cost-effective, the mattress is comfortable and soft, and the lights are bright; the price is reasonable and very quiet: The front desk service is very good and helped me to store the few days I stayed. It is very convenient to the subway entrance: Convenient for tourism; Recommended to colleagues: Good store with good quality and low price, really cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for having you! Our store's regular prices are really affordable, thank you for your support! Thank you very much for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Chimelong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Stunning Theme Room
Stayed in Mar 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Apr 28, 2024
The boss was very welcoming. We arrived in Guangzhou at noon. The boss asked what I wanted to eat. I said I wanted to eat roast goose. He recommended two delicious restaurants. We went to one of them. It was delicious and not far from the Four Seasons Hotel where we stayed. The check-in environment was also very clean. The round bed room I stayed in also had a small balcony, which was very nice. It was a pity that the weather was bad, otherwise I would have stayed two more days in the highlands before leaving...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Anonymous User
European-Style Room (2 Beds)
Stayed in Mar 2024
Business travellers
1 review
8.5/10
Very Good
Posted on Apr 26, 2024
The room is very big and the bed is very comfortable. It is very close to the subway and only takes a few minutes to walk. This is very cost-effective and worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Anonymous User
Memory Foam Business Twin Room
Stayed in Sep 2024
Travel with friends
13 review
2.0/10
Posted on Oct 24, 2024
I was speechless the moment I opened the room. I had never seen an apartment with such poor hygiene. It was old and smelled bad. The bathroom was extremely dirty, and the entire corridor of the building smelled of smoke. The bedding had a strange smell, luckily I brought disposable bedding with me, otherwise I wouldn't dare to sleep on it. I booked this place because it is only one subway stop from South Station. The experience was terrible. I will never come again.
Original TextTranslated by Google
Response from Property: Dear guests, hello, there is no harm without comparison! Our store has the strictest hygiene standards around and the aunties are the most careful and attentive! There's no need to cause such malicious harm to your hard-earned money. I'm really sorry that I couldn't do everything perfectly to satisfy you! I’m deeply sorry! We will continue to improve the bad parts! In life, you should look at the good points of others and not be too picky. I can only say that you are too picky. Everyone has different aesthetic tastes, so we aim to improve the overall comfort and quality of your stay! We suggest that guests who are overly picky and pursue perfection please take a detour and do not book with us. We do not welcome you, and we also do not welcome bookings from such overly picky guests. We will leave the booking indicators for high-quality customers to place orders! Each of us should have self-knowledge. Those who are overly picky and pursue perfection and love to find fault with everything, please take a detour and don't make a reservation. We can't accommodate you and we don't welcome you like a big Buddha! Please reserve the limited rooms for high-quality customers! We are also hurt, innocent and wronged! Moreover, the pictures of our rooms are all real. People have sharp eyes. Please do not deliberately give bad reviews to mislead other consumers. Four Seasons Apartment is located in the Guangzhou South Station area, adjacent to Guangzhou Chimelong Tourist Area. We adhere to the high-quality service concept we have always pursued, and we have everything including high-speed WiFi, HD Internet TV, etc. All bedding, bath towels, towels, slippers, paper products, toiletries, etc. in the guest rooms are equipped with five-star standards and luggage storage service is provided. Comfort, superior environment and service are the responsibilities of all our employees. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services! Sincerely look forward to guests' criticism and correction!
PARKER0501
Lijing Yizhi Queen Room
Stayed in Mar 2024
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 22, 2024
The location is very good. It is close to the railway station and convenient to the Canton Fair. The room is large and has a balcony. The washing machine has bright lights. It is satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!
Guest User
Lijing Yizhi Queen Room
Stayed in Mar 2024
Business travellers
6 review
10.0/10
Outstanding
Posted on Apr 17, 2024
The sanitation and environmental facilities are good. There is a washing machine and refrigerator, which is very good. The mattress is comfortable and the room is breathable. The price is reasonable. It is the best choice for the Canton Fair. The subway entrance is very close and the exhibition is convenient. I stayed for a few days and recommended it to my colleagues. I will go again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your vision and judgment in choosing Four Seasons Wind. Welcome to visit Four Seasons Wind Hotel Apartment (Guangzhou High-speed Railway South Station Shibi Subway Station Changlong Resort Store) next time! Thank you for your high affirmation and recognition, I will not let you down! Customer support is our driving force! Xiaofeng sincerely looks forward to your coming again (#^.^#) Metro Line 2/Line 7 arrives at Exit A of Shibi Subway Station and walks 250 meters to Aoyuan Yueshidai Building. Walk for 2-3 minutes to the store. The store sign is Four Seasons Wind Apartment. Map: Navigation Four Seasons Wind Apartment! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services!