Liangyou Qicheng Hotel (Guangzhou Beijing Road Ximenkou Subway Station) Reviews

Response from Property: Dear friend, we are so happy to receive such a high review from you! We hope you can consider Liangyou on Xihua Road your second home in the future. We always treat our customers like family, making every customer feel the warmth of home. Excellent service is the driving force behind our continuous efforts. We know that only through persistent efforts can we do better, and we look forward to meeting you again.

Response from Property: {美食街}{自助早餐}（ 靠近北京路步行街、陳家祠、沙麪、廣州塔 ） 【距離地鐵一號線西門口D出口600米】{距十三行服裝市場2公里 }自助洗衣房、健身房、提供會議室！ 春分十里不如您的一條好評，感謝您簡單而充滿愛的好評，感謝您對我們的信任與支持，酒店舒適安靜的環境，完備的設施和細緻的服務讓您盡情享受生活的無窮樂趣，真誠期待您的再次光臨！

Response from Property: {Food Street} {Buffet Breakfast} (Close to Beijing Road Pedestrian Street, Chen Clan Academy, Shamian Island, Guangzhou Tower) [600 meters from Exit D of Ximenkou Station, Metro Line 1] {2 km from Shisanhang Clothing Market} Self-service laundry room, gym, meeting rooms available! A single positive review is worth more than ten miles of spring breeze. Thank you for your simple yet loving review, and thank you for your trust and support. The hotel's comfortable and quiet environment, complete facilities, and meticulous service allow you to fully enjoy the endless pleasures of life. We sincerely look forward to your next visit!

Response from Property: 您的滿意是我們最大的動力！ 我們已記錄下您對酒店的喜愛，並期待下次能繼續為您提供一如既往的優質體驗。無論是再次探索廣州街頭的煙火氣，還是享受酒店內的靜謐時光，我們都將隨時準備好迎接您的歸來～再次感謝您的信任與推薦！祝您和家人生活愉快，期待與您重逢！

Response from Property: Dear customer, thank you so much for your support of Liangyou Qicheng. We sincerely apologize and regret that we did not receive your full 5-star review. We will further improve and strive to do better. We are dedicated to providing attentive service so that every customer who visits our store can feel the warmth of home. We hope our service can bring you more surprises and delights, and we look forward to your next visit!

Response from Property: 您的滿意是我們最大的動力！ 我們已記錄下您對酒店的喜愛，並期待下次能繼續為您提供一如既往的優質體驗。無論是再次探索廣州街頭的煙火氣，還是享受酒店內的靜謐時光，我們都將隨時準備好迎接您的歸來～再次感謝您的信任與推薦！祝您和家人生活愉快，期待與您重逢！

Response from Property: 感謝您的細緻反饋！酒店位置優越、價格實惠且周邊餐飲豐富，熱水與排水等基礎服務也獲您認可，這些讓我們感到欣慰。但針對您提到的不足，我們深表歉意：房間黴菌問題會立即排查整改；行李寄存流程疏忽我們會優化指引，並加強前台服務培訓，確保員工以友好態度迴應需求。體重秤等需求也已記錄，後續會考慮增配。您的意見是我們進步的動力，歡迎隨時聯繫酒店管理層（電話/郵箱）直接溝通，我們將全力改進，期待下次能為您提供更舒心的入住體驗！

Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope Liangyou·Qicheng will be the warmest and most unique one in your memories! Come back often! Best wishes!

Response from Property: 尊敬的客人，非常感謝您選擇入住我們酒店並給予如此積極的評價。您的認可對我們而言是無比珍貴的，這不僅是對我們過去工作的肯定，更是激勵我們不斷提升服務質量的強大動力。您提到交通方便、附近餐飲選擇豐富，這確實是我們酒店在選址時重點考慮的因素。我們希望為客人提供便捷的出行條件和多樣化的餐飲體驗，讓您在旅途中既能輕鬆到達各個目的地，又能品嚐到當地的美食特色。服務人員態度良好，這是我們一直強調的服務理念。我們注重員工的培訓和管理，要求每一位員工都以熱情、專業、周到的態度為客人服務。您稍早到店我們就為您提前辦理入住，這是我們應盡的義務，也是我們對客人需求的積極響應。房間乾淨整齊是我們對客房服務的基本要求。我們建立了嚴格的清潔標準和流程，確保每一間客房都能以整潔、舒適的狀態迎接客人的到來。再次感謝您對我們酒店的信任和支持。期待您下次來廣州時再次選擇我們酒店，我們將以更加優質的服務，為您營造一個温馨、舒適的入住環境。

Response from Property: Thank you for your high praise and five-star recommendation of Liangyou Qicheng Hotel Xihua Road Branch! Your recognition is truly an honor. The hotel's location is both convenient and tranquil, with a warm and elegant décor designed to create a comfortable and pleasant environment for our guests. Our service team is enthusiastic and attentive, always putting guests first. Our rooms are meticulously clean, with carefully selected bedding, and we offer smart facilities and a free gym, all to provide you with a high-quality experience. Your affirmation is our greatest encouragement. We look forward to your next visit and will continue to strive to create unforgettable memories for you with our sincerity and quality.

Response from Property: Dear Guest, First of all, we sincerely thank you for your continued support and trust in our hotel. You have stayed with us more than 20 times, and we cherish this deep affection. We are deeply ashamed and remorseful for the many unpleasant experiences you had during your stay this time. Regarding the noise from the air conditioning units and other equipment at night, this seriously affected your rest and was a major oversight in our facility maintenance and soundproofing. We will immediately arrange for professional staff to conduct a comprehensive inspection and repair of the relevant equipment, and at the same time, evaluate and improve the room's soundproofing measures to ensure that such problems do not occur again. We sincerely apologize for the inconvenience caused by the parking fees. The staff's failure to clearly explain the charging standards reflects shortcomings in our staff training and communication. We will strengthen staff training to ensure that every staff member can accurately and clearly inform guests of all charging information. Regarding the issue of excessive charges, we will review the parking fee standards and make reasonable adjustments based on market conditions and guest feedback. We will immediately conduct a comprehensive hygiene inspection and disinfection of the hotel, strengthen the supervision and management of room cleaning procedures, and increase the frequency of cleaning to ensure that guests receive a clean, hygienic, and safe accommodation environment. Your feedback motivates us to improve. We will take effective measures to resolve issues as quickly as possible and strive to improve service quality. We look forward to giving us another chance to witness our changes and progress.

Response from Property: 🥳哇塞！看到您的評價，我們酒店全體小夥伴都開心得蹦躂起來啦！您誇我們服務好，這就像給我們發了一顆超級大糖果，甜到心裏去咯！您説要是預訂的房間不方便或者不喜歡，我們能幫您換房間，這本來就是我們應該做的呀！咱們就像好朋友一樣，您有啥不滿意，我們肯定第一時間想辦法解決，讓您住得舒舒服服的。而且呀，我們還會像貼心小衞士一樣，時刻關注您的需求呢。還有您提到我們提供國際通用插座，這可是我們為像您這樣來自五湖四海的客人準備的小驚喜哦！不管您帶着啥樣的電子設備，都能輕鬆充電，繼續開啟精彩旅程。再次感謝您對我們酒店的認可呀！要是您之後還有機會來，一定要再來找我們玩，我們保證給您安排得妥妥當當，讓您住得更開心！🎉

Response from Property: Dear Guest, Thank you for your stay and high praise. Every department of the hotel is constantly striving to provide more meticulous and timely service to every guest. We are delighted to see your recognition of our work. With your trust in us, we will continue to improve and be ready to provide every guest with excellent service. We look forward to your next visit!

Response from Property: {Food Street} {Buffet Breakfast} (Close to Beijing Road Pedestrian Street, Chen Clan Academy, Shamian Island, Guangzhou Tower) [600 meters from Exit D of Ximenkou Station, Metro Line 1] {2 km from Shisanhang Clothing Market} Self-service laundry room, gym, meeting rooms available! A single positive review is worth more than ten miles of spring breeze. Thank you for your simple yet loving review, and thank you for your trust and support. The hotel's comfortable and quiet environment, complete facilities, and meticulous service allow you to fully enjoy the endless pleasures of life. We sincerely look forward to your next visit!