One of the most expensive hotels in Guazhou, the environment is really good, but the facilities are terrible, and the service is even worse. Booked 5 rooms, 3 rooms are air-conditioned and the water pressure is not working. Especially for triple rooms, in a loft, the elevator can only go up to the third floor, and the luggage on the last floor has to be moved by hand. Only one of the two rooms has air conditioning and the hot water is intermittent. Later, even the cold water is gone. Two rooms requested to change rooms, the main station all lied that the room was full, the triple room was violent, and at mid-C at 12 o’clock in the evening, someone would check out and they could give another room. The standard room guests would not be changed if they were good. The bullying is afraid of hardship. Ctrip stepped in to deal with the complaint and agreed to give free breakfast. The front desk also tricked Ctrip into saying that there was a limited amount of breakfast, and there would not be enough food. In fact, there is no waiter management in the restaurant. Very few bad reviews are given, and it is not easy for everyone, but this is a really disgusting experience.
Original TextTranslation provided by Google