Building 2, No. 32 Zhongshan South Road, Xiangshan District, Guilin, Guangxi, ChinaView Hotel Details
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Guest Reviews of Meisu Panoramic Smart Hotel
9.4/10
Outstanding
916 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(916)
Positive reviews(900)
Reviews with photos/video(461)
Friendly front desk staff(141)
Easy to get around(110)
Would stay again(48)
Perfect for business trips(41)
Awesome gym(33)
Close to train station(30)
Good views(9)
Negative reviews(16)
Guest User
Guestroom (Double )
Stayed in Sep 2025
Couple
23 review
8.5/10
Very Good
Posted on Nov 1, 2025
This is a consecutive 2nd night we stayed at this hotel. The first night I was disappointed with the hardware of so called smart features. The 2nd night was nevertheless the best hotel services provided. On the morning we needed to check out, both of the manager and her assistant proactively helped me through to plan out our transportation from Guilin to Yangshuo. At first, we planned to take a didi and the manager suggested us to take a shorter didi route to connect to a direct bus to Yangshuo which in total will save us half the cost. Both ladies patiently put down all the info for us and even checked out all the bus schedules. They also provided a welcoming smile during the whole process. They deserve a great compliment from the bottom of our hearts. Thanks ladies!
The lobby looks like the photos attached.
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們的支持與信任, 我們將繼續秉承用心 做事、細心服務的服務理念,讓您在美宿酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!
andrecxin
Featured Room (2 Beds)
Stayed in Jun 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jul 26, 2025
Really nice hotel with very friendly staff 🤗 They helped us with everything we asked for, even delivery to our room!
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!一直以來的支持,感謝您對我們的關愛!
Chris wenyao
Guestroom (Double )
Stayed in Jun 2025
Solo traveller
11 review
9.5/10
Amazing
Posted on Jul 7, 2025
Nice hotel well located, less than 1km from Guilin railway station.
Room very clean although I could sometimes smell smoke from people outside and the wifi wasn't so good.
Response from Property: 尊敬的客人,非常感謝您抽出時間分享入住體驗,也感謝您對酒店位置和房間衞生的認可,這是我們努力的動力!關於您提到的煙味和無線網絡問題,我們深感抱歉給您帶來了困擾。已立即安排加強公共區域禁煙巡查,並聯系技術團隊全面檢修網絡,確保信號穩定。期待能有機會再次為您服務,給您更完善的體驗!
Guest User
Guestroom (Double )
Stayed in Sep 2025
Couple
8 review
5.5/10
Posted on Oct 20, 2025
Luckily we could change the room to that one what was on the pictures !!! If I would need to stay in the other room, I would not be happy at all. Bed was quiet hard. Short night okay but not more.
Response from Property: 敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一 定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。 非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
CHANG JIN YAO
Guestroom (Double )
Stayed in May 2025
Travelling with friends
21 review
8.0/10
Very Good
Posted on Jul 23, 2025
Room is clean , toilet is clean . Location not very nice but it's cheap...
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Psymond
Featured Room (2 Beds)
Stayed in Feb 2025
Family
27 review
10/10
Outstanding
Posted on Mar 30, 2025
Brilliant high-tech hotel, excellent service, convenient location. Thanks very much Ms. Jiang for recommending the offline room upgrade for such value, and to the rest of the team for doing an amazing job, thanks to whom we even extended our stay. All the best!
Response from Property: Dear guest,Thank you for choosing our hotel and taking the time to share your wonderful experience! We’re thrilled that Ms. Fang and the team contributed to your enjoyable stay—your satisfaction means a lot to us. It’s our pleasure to have made your visit pleasant enough for an extended stay. We hope to welcome you back soon for another delightful experience!尊敬的客人:感谢您选择入住我们酒店,也感谢您抽出时间分享美好的入住体验!我们很高兴蒋女士与团队为您的愉快入住出了一份力,您的认可对我们意义非凡。能让您住得舒心并选择续住,是我们的荣幸。期待不久后能再次迎接您,为您打造又一段愉悦的入住体验!
Xiushengzhu
Guestroom (Double )
Stayed in Mar 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Apr 16, 2025
good👍🏻
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
M531957****
Guestroom (Double )
Stayed in Mar 2025
Business traveller
4 review
10/10
Outstanding
Posted on Apr 8, 2025
This family trip, Meisu Panorama Smart Hotel brought our family unforgettable memories. The hotel's children's ocean ball game allows the children to have fun, while my wife and I can also exercise or play billiards nearby. Safe and easy to take care of your baby
Original textTranslated by Google
Response from Property: Dear customers, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! We sincerely look forward to your visit again!
Shijian525
Guestroom (Double )
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 3, 2025
The front desk service is super warm! The room is smart and clean, and the bedding is soft and helps with sleep. It takes less than 10 minutes to walk to Guilin Station. There are many delicious foods around, suitable for business trips and tourism!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
M531201****
Featured Room (2 Beds)
Stayed in Feb 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Mar 29, 2025
The room is very comfortable. It's a good place to stay. I recommend everyone to stay here. The price is very favorable. It's close to Guilin Station. Not bad. I like it.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Meisu Hotel. We look forward to your visit again to review our progress and wish you a happy day!
M343978****
Guestroom (Double )
Stayed in Feb 2025
Business traveller
1 review
10/10
Outstanding
Posted on Mar 24, 2025
This stay was perfect! From the moment we stepped into the hotel, we were greeted warmly by the front desk, and the check-in was quick and considerate. The guest rooms are fully equipped with smart toilets, Xiaodu smart control of the whole house, and the laundry room is free for 24 hours. Disposable toilet mats, razors, care kits, sewing kits and other items are also provided. If there is anything, the service staff responds quickly and has a good attitude. It's very good. I will come again next time!
Original textTranslated by Google
Response from Property: Dear customers, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! We sincerely look forward to your visit again!
Mofeierdeng-waerduofulikaifang
Smart Queen Room
Stayed in Feb 2025
Couple
11 review
10/10
Outstanding
Posted on Mar 23, 2025
The hotel environment is good, clean and sanitary, the service attitude is good, everything is smart, very convenient, I recommend everyone to stay
Original textTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force behind the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making it the best choice for your travel. It is our honor to serve you. All the hotel staff look forward to your next visit!
M253243****
Guestroom (Double )
Stayed in Feb 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Mar 22, 2025
This stay experience was impeccable! From the enthusiasm and professionalism of the staff at the front desk when checking in to the environment in the room, every detail is thoughtful. The room was warmly decorated, the bedding was comfortable, and I had a very peaceful sleep. There are many delicious restaurants around the hotel, and it is convenient to travel. I will choose here next time!
Original textTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Aboa
Guestroom (Double )
Stayed in Mar 2025
Business traveller
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Very good, highly recommended, I will stay here again next time I come to Guilin.
Original textTranslated by Google
Response from Property: Dear customers, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! We sincerely look forward to your visit again!
M371406****
Smart 2-bed Room
Stayed in Aug 2025
Couple
11 review
4.7/10
Posted on Sep 8, 2025
I never review hotels, but I can't help but complain. It's all my fault for not doing any research before coming here. If you don't get on the train at Guilin Station, avoid hotels here. They're all old, run-down, and need renovations. This hotel seems to have been renovated, and the environment is okay.
1. I always specify I don't want a corner room when booking hotels, but I was given a corner room. When I asked to change, the front desk staff said all rooms were corner rooms. Fortunately, the room next to mine was empty and open, and it was exactly the same type. I asked for a long time before they changed me. Thankfully, they were very friendly and gave me the room card. But it was clearly a deception. If I hadn't seen it, would I have stayed in a corner room?
2. There were small bugs flying around in the room, which is understandable. Overall cleanliness was okay. The bathroom was nice and spacious, but the room wasn't big and there was no table. We ate on benches...
3. Light sleepers should avoid this place. There's a garbage dump and an intersection right downstairs. My mom said she couldn't sleep all night. It was incredibly noisy. If you want an alarm that goes off before the roosters crow, this is the place to stay.
All in all, the price is completely off. For 150 yuan during the week during the off-season, any B&B in Guilin would be better. If it were cheaper, I wouldn't complain at all. I'm saying it's not worth it. Take this for your reference.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. We are deeply sorry for the inconvenience caused to you. 🙏 Regarding the several issues you mentioned, we have carefully recorded them and fed back to the relevant departments: 1. Room arrangement: We will strengthen communication with the front desk to ensure that the room is arranged strictly in accordance with the guest's notes to avoid similar situations from happening again. 2. We are also evaluating adding conveniences such as tables to the rooms. 3. Noise issue: Since the hotel is close to the intersection, we will consider adding sound insulation measures to the street-facing rooms and inform guests of the location characteristics in advance when booking. We are very happy to know that you are satisfied with the luggage storage and front desk service. We will continue to work hard to improve the overall service quality and look forward to the opportunity to provide you with a more comfortable stay experience again. 😊