Immersing Hotel Hotels in Guilin

We spent 2 nights at Sheraton hotel in Guilin. The hotel is located very centrally in walking distance to most major tourist attractions and close to Guilin railway station. The staff was very attentive and absolutely accomodating for all of our wishes making our experience very memorable. The interior design of the hotel is well thought out and gives it a simple but elegant touch. The facilities include small swimming pool which we couldn't try due to the weather situation. The gym consisted of a handful of cardio treadmills and machines for resistance training from Life Fitness with an area in the corner with dumbells and foam rollers, yoga mats. The changing room came with a sauna. We can recommend the breakfast buffet which is a mix of Western breakfast and local specialties from Guilin. Out of the available package options we really enjoyed the photo shoot where they provide makeup and clothes(classy/elegant and Guilin traditional) to capture the amazing moments from the trip.

We had a really great time at SYYF Li River Courtyard hotel. Here are some highlights: 1. Helpful staff We were able to check in around 12:30 pm. The staff at front desk helped us move in. Everyone in the hotel put a lot effort to make sure their customers were satisfied with their service. 2. Comfortable beds The two bedrooms is kind of small for a family of 4. It lacks desks to put makeup, purses. However the bed and pillows were very comfy. 3. Tasty food with stunning views restaurant The ZUI restaurant at 6 floor has excellent food options, great quality and stunning views. We had both dinner and breakfast there. It was the best one in our entire Guilin Yangshuo vacation. We really like the local specialties, like Oil Tea, Black rice cake with egg yolk, fried rice noodles, Guilin rice noodles… Overall, we really enjoyed our stay at SYYF Li River Courtyard Hotel. I highly recommend it.

Nice big hotel in the center, just in front of a lake with 2 Pagoda. Elephant trunk at 600m, Departure for night boat also very clise.

My first impression of Shangri La Guilin is that many staff speak English proficiently or at least the basics that are required for their job. I arrived an hour and a half before the check in time but they promptly checked me into my room without any long wait. My luggage was taken to my room by a bell boy whose English was even better than the front of the house. My initial thoughts of the room was that it was quite old fashioned and the interior design & amenities were dated in comparison to most 5 star hotels. The view however was exceptional. I could clearly see the garden, river and mountains. After my first night I was woken by some loud music. Though the staff tried to tell the dancers that playing the music was disruptive to their guests, they continued to play it which further frustrated me. I informed the guest manager Edward who was very helpful in rectifying this. He upgraded me into a much nicer room that he ensured me should be quieter. They also gave me complimentary fruits in the room which added to the nice gesture. This is exactly the kind of quality of service that earns them a 5 star rating. Carl at the front desk was also very competent and was very helpful when I had to pay for something through wechat. The room I came with was a package deal that included breakfast, spa voucher, photoshoot and club privileges. It was worth the extra cost as the all inclusive club buffet during happy hour was filling and tasty (photo attached). Breakfast was a Chinese buffet with a fusion of western basics such as cereal, toast and bakery items. If you have the time, I would highly recommend seeing Kelly (English name) for a ”signature Asian” massage at the spa. She applied the perfect pressure for me and was very kind. The photoshoot was organised through wechat and included 6 photos. The photographer was lovely and the final photos made special memories of my time in China. Suggestions for improvement: several items in the room are in need of repair or replacement eg. old hair dryer that lightly blows air (useless), flickering lights when you turn it on and the phones. I also think if they were to refurbish the pools outside then the place would appear less worn down. Overall, the service and reputation is what made this stay worth it. I look forward to staying at Shangri La again

My family checked in on Oct 24. We stayed for 3 nights. We were happy with our stay in this hotel and would recommend friends to stay in. We also had our rooms upgraded to larger units. Prior to that, we had a warm reception by Xiao Wan and he even personally helped to bring our luggage to our rooms. He also recommended places to eat and visit. There were welcome fruit and sweet snacks and even brewed desert of white fungus for each of us which we never had before on our trips.. The views from the restaurant on the 7th floor were fantastic. We wished we had stayed longer. We will definitely stay in this hotel when we visit Guilin again.

Very nice place. Hotel was clean no issues. Very nice view from my hotel room and also nearby the Reed Flute Cave so you can just go to the place whenever. It should only take you like an hour to explore the cave. I personally took 2 hours since I spent a lot of time taking pictures. More importantly, the receptionist is very hospitable. I had nothing booked and planned and she helped me out with booking everything needed.