Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 7, 2026|Mini Suite
LynnOhThe reception staff were very welcoming and friendly. The gentleman at reception explained everything clearly and even provided us with a map showing the places to visit in Ottawa.
Parking is chargeable at $25 per day, but it is very convenient. Both indoor and outdoor parking are available at the same price. They even provide a luggage trolley at the car park, which is very helpful when you have several bags.
This is a well-managed, family-owned hotel. We noticed little thoughtful touches throughout the hotel, such as hand sanitiser placed outside each lift.
The location is excellent, right along Elgin Street with plenty of eateries nearby. It is also within walking distance of ByWard Market and the Rideau Canal, making it very convenient for sightseeing.
The breakfast was another highlight, with a very good spread including bacon, muffins and oats. Everything was hygienically packed and well presented.
Overall, this is a very well-managed hotel with friendly service, a great location and thoughtful touches. Highly recommended.
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Price per night from:SGD 131
Guest User
This hotel is nice & cozy. Clean pool & gym, good breakfast. There is a small shop at Lobby. A supermarket “Food Basics” will be opening soon opposite the hotel, this is very good if you prefer to cook meals. Subway is just opposite too & lots of buses stop by around the hotel. Walking to China town takes only 15-20 mins where you can dine at different restaurants. We will stay here again next time when visiting Ottawa.
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Price per night from:SGD 158
Posted on Jul 13, 2024|High Floor Two Queen Beds (Plus Sofa Bed)
Barry(HK)Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
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Price per night from:SGD 190
Posted on Aug 25, 2025
Guest User
Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
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Price per night from:SGD 253
Posted on Jan 11, 2026|Fairmont King Room with View
AlanSpivackThis is an amazing, historic, world famous hotel. It combines luxury with outstanding service. The location is in the heart of the historic area. Just a minute walk to Parliament and the iconic buildings. It’s situated on the river if you want to ice skate I. The winter. It’s a must stay for the travel who wants a quality experience and great location
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Price per night from:SGD 232
Guest User
Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
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Price per night from:SGD 204
Posted on Jul 29, 2025|Standard King Room
HanfordPros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general.
Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)
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Price per night from:SGD 136
Posted on May 25, 2026
Guest User
The breakfast is rubbish, typically American, so there is nothing. Those who say it is good have obviously never been to hotels on other continents. The location is good, right on the edge of downtown Ottawa, so you can easily walk to the center. Parking is limited, so if you don't make a reservation in time in the morning, you won't have a place to park in the hotel, but there is a garage 5 minutes' walk away, which is also cheaper and can be easily walked. The biggest drawback of the hotel is that it is located next to the center for the homeless, and unfortunately many of them are not very clear-headed and it is very unpleasant to walk by them, day or night.
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Price per night from:SGD 144
Posted on May 20, 2024
Guest User
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.
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Price per night from:SGD 153
Posted on Jun 8, 2026
Guest UserThe hotel's cleanliness felt a bit subpar, and the management seemed a little disorganized. The elevator kept going to the 4th floor, which seemed to be a utility floor where towels and such were stored in a messy way. Overall, the impression was quite average. The lobby and basic services were also pretty unremarkable. Breakfast was a 35 CAD credit per person, and getting a higher floor or anything like that always incurred an extra charge.
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Price per night from:SGD 180