Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 20, 2023
Guest User
Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!
Show more
Price per night from:PLN 1,011
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
Show more
Price per night from:PLN 1,329
Posted on Nov 17, 2025
dekaydouble
Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back
Show more
Price per night from:PLN 1,229
Posted on Jun 23, 2025
Guest User
What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
Show more
Price per night from:PLN 521
Posted on Nov 27, 2022
Vidal Claramonte
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
Show more
Price per night from:PLN 609
Posted on May 10, 2025
Guest User
I loved the hotel, its services, the treatment of each person, so also, our host Rafael was very kind at all times, he was always pending on us and how we were passing it.
Show more
Price per night from:PLN 734
Posted on Jan 17, 2025
Alberto Gar.
It is a hotel that is almost 5 stars. The most positive thing is that the staff is all super friendly, with a super cheerful spirit, the hotel maintenance is super good, only some small details such as in the public bathrooms, general maintenance but not cleaning, the gastronomy is what I think can improve a little more apart from the Toro restaurant that was of high quality, the food is good but not at the level of excellence. We visited all the restaurants and they were good.
I do not have anything negative about the hotel, the bad thing for us was the beach, impossible to swim in, a lot of waves, the children cannot even play on the shore, super dangerous, we even managed to see a person drowning and thanks to the service of the lifeguards they managed to revive the person.
The rooms are quite comfortable and large, and if you are not interested in buying property do not agree to go to the talk for the points because you will lose half a morning. And with the vendors on the beaches you will find better prices.
But if you are only looking for a pool and nightlife with discos, casinos and theaters, this is the perfect hotel. If you are only looking for a beach, this is not the hotel, although you can find quiet beaches within a 20-minute walk along the shore.
Show more
Price per night from:PLN 2,143
Posted on Jul 12, 2024
Juan Carlos
There are 2 classes of VIP passengers and the others, the transportation is very bad for the others, they didn't even go for their suitcases.
Show more
Price per night from:PLN 638
Posted on Oct 10, 2025
Guest User
Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.
Show more
Price per night from:PLN 604
Posted on Jan 7, 2022
Nico WoodsFood and drinks were subpar but I guess one should not expect much for an inclusive resort. The room had a broken safe and phone which took 2 days to replace because they kept telling me to call back. Location was nice and is family friendly.
Show more
Price per night from:PLN 658