Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 29, 2025
YANGSONG
An Unforgettable Stay at The Sanchaya Bintan – A True Paradise!
Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort.
A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality.
We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home.
A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect.
And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience.
This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special...
Show more
Price per night from:PHP 35,393
Posted on Mar 10, 2026|One Bedroom Suite King
Li€w.Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again.
The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers.
The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting.
I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss.
The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team!
Guest from room 3502”
Show more
Price per night from:PHP 6,034
Posted on Jun 9, 2025|Sea View Chalet
Kiyohime-samaThe hotel is part of a bigger resort property. The hotel location is good and the staff service attitude is great. However, the quality of the foods served in the restaurants are not good. The goods sold in the Happy Marts inside the resort property are extremely overpriced which are 3 to 4 times more expensive than in Singapore. Further, the gym in the Recreation Centre has a very strong mouldy smell. The quality of the SPA is not good. The technique of the masseurs should be improved. Also, the air-conditioner in the massage room is broken. Not worth to have any SPA treatment there.
Show more
Price per night from:PHP 5,402
Posted on Nov 19, 2023
Guest User
Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic.
We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room.
But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.
Show more
Price per night from:PHP 20,560
Posted on Jan 22, 2026
Guest User
This is my second time staying in Aston. The service is impeccable and the staff are the most friendliest and helpful people. The rooms are kept clean daily with fresh towels always available. The restaurant is cosy with really good variety of both western and delicious Indonesian traditional food.
The hotel’s location is just a stone’s throw away from lots of eateries and restaurants, museums and tourist spots.
The swimming pool has a children’s pool and mini water park. Great for families with young children.
The adult pool is always clean and big enough for a good workout.
I highly recommend this hotel and will definitely come again.
Show more
Price per night from:PHP 1,752
Posted on Jan 31, 2020
Guest UserThe hotel is very good. The environment and facilities are very good. The disadvantage is that there is too much silicone oil on the beach. I took a few photos and stepped on the oil. Fortunately, the hotel service was very good. The waiter went to the room to help clean up. We are very satisfied with the service of the hotel! We have lived in villas and beach houses. It is really cozy and relaxing! What I want to suggest in particular is whether Chinese food can be made more delicious, such as hot pot restaurants ... there are too few ingredients ... I hope the hotel can be better and better, because we live in Singapore, we will often go on vacation, and look forward to next time New feeling!
Show more
Price per night from:PHP 13,902
Posted on May 28, 2026
ShajilpvLocation is out in no-where. Nothing is nearby. Nothing to do. It is quite isolated from everything. U choose only if u want extreme isolation from rest of the world. U need to eat at the resort only because there is no other alternatives nearby. But the food was good and quite reasonable.
For facilities, there is nothing worth mentioning. However, the villa is lavish double storied, but we only used the above storey. The asthetics is good but the upkeep is not up to the expectation. Had washbasins clogged and closet water hose leakage but was quickly resolved when I brought it to their notice. So service overall was very good.
Show more
Price per night from:PHP 4,372
Posted on Dec 31, 2025|Superior Room
Guest UserNear the beach and have multiple things to do including volleyball cycling kayaking. The room my family stayed in looked to be one of the older rooms. It is decently clean enough.
Service wise was good as the staff strived to assist my family for our requests.
Snacks provided in room are free which is nice.
Kakung at sun moon restaurant was great
Show more
Price per night from:PHP 1,942
Posted on Dec 25, 2025
Guest User
Very nice view. Good for relaxation! We enjoy our stay in Sagan The only thing I notice is that they didn’t change our towels and no room cleaning eve’ we stay for 3 days and 2 nights. Expect that it’s kinda hot in the afternoon because it’s only pod but still can manage and we really relax for the whole stay. I will recommend it to my friends. We also have a lot of beautiful pictures and videos here!
Show more
Price per night from:PHP 1,481
Posted on Mar 12, 2026
Guest User
當天我丟失了我的包,感謝兩位酒店的工作人員幫我看守了我的包,包裏有我的護照銀行卡還有很多現金,時間長達三個小時,如果丟失了我的包我甚至回不了中國,感謝兩位拾金不昧的員工,這是我最幸運的一次旅行👍👍👍
Hari itu saya kehilangan tas saya. Terima kasih banyak kepada kedua staf hotel yang telah menjaga tas saya. Di dalam tas ada paspor, kartu bank, dan banyak uang tunai. Mereka menjaganya selama tiga jam. Jika tas saya hilang, saya bahkan tidak bisa kembali ke Tiongkok. Terima kasih kepada kedua karyawan yang jujur ini. Ini adalah perjalanan paling beruntung yang pernah saya alami.
Show more
Price per night from:PHP 786