Luxury Hotels in Bintan

"Stay at 1633 and 1632. 1633 toliet smell even after I flush.. seen like drainage issues.. have told the reception when check out. Lovely renovation but there are some not stuff not up to my expectation. Inform dining is excellent .. Coffee capsule dont taste good.. not like Movenpick standard. Disappointing. Room was nicely removated. Happy to get adjoining rooms. Breakfast on Sunday standard is different to Saturday. Dont taste so good like sat. Beach club is great.. one of the best .. feel like the old times. Pizza is good .. Not enough facilities to support when spa is down .. there should be more massage and facial services.. or may be hair salon.. etc.. there should also be a supermarket inside.. and there are no shuttle to Plaza Lagoi. Japanese food standard is not to my expectation . Food is so sweet.. especially the udon soup base. Expensive and not up to standard. Please review. Scallop is disappointing. Went to the pool with slide.. wondering is the pool clean .. as it looks turbid to me. We were there during Bintan langoon days.. hope to see more new stuff for bigger kids. Kids club is boring for my 9 year old son. No Nintendo switch inside? Haha not much entertainment for older kids since sport club is not ready. Find the game room in bad condition suppose to be quite new ? Not much gaming .. Spa.. i am disappointed as occupancy rate is 60% .. there are no slots for 2 days. The spa cannot meet with the demand of such low occupancy rate? Still not wow like 5 stars yet.. We will not choose to stay here unless there are significant improvement ."