Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 29, 2026|[Event] Duplex Suite (Adults Only, Wonderbox Access Is Not Included)
Guest User
Wow! Art Paradiso was absolutely stunning and the service was unmatched. The hotel and surrounding premises are grand, sleek, and incredibly cool to look at. The hotel itself is gorgeous- dark, artsy, sophisticated. Our room was huge and the vibe was sublime.
The staff were so nice, professional, and accommodating. Check-in and check-out were both seamless. The welcome drink in their bar was a nice touch! They also left us a dessert plate in our room, but we unfortunately had to turn it down as we’re vegan. Instead, they created a special fruit plate and delivered it to us! That was so nice of them.
We only stayed for 13 hours due to our travel plans, but I highly recommend you to really savor all Paradise has to offer. I can’t wait to come back and experience their spa, restaurant lounge, shopping, theater, and ******!
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Price per night from:£175
Posted on Mar 31, 2026|High Floor King Room
XiaofengGEasy access from ICN T1: From Arrivals Hall (1st floor), exit via Gate 3, cross the pedestrian crosswalk directly outside, look for the bus stop labeled 3C on the left hand side, there is a Hyatt shuttle stop sign. The service is from 5:35am to 22:05pm, every 30 minutes. Hotel room is clean and spacious, 24 hour room service high quality & good variety meals which is to be ordered online (by scanning a barcode) at affordable prices. It was an enjoyable stay!
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Price per night from:£137
Posted on Aug 13, 2026|Superior Room Double Bed + 1 Single Bed
Guest UserI only stayed one night for a layover, so it was a quick trip. The shuttle bus service was very convenient. The hotel service was good, and there's a 24-hour mini-mart downstairs where you can use a microwave. Hotel guests also get a 20% discount on food and drinks. Overall, it was a very convenient stay for a layover.
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Price per night from:£67
Posted on Jun 29, 2026
Guest UserI had a disappointing experience with the front desk staff, even though the hotel itself was quite nice.
Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive.
When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead.
I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice.
I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms.
The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.
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Price per night from:£46
Posted on Mar 27, 2026
Guest User
My room was very clean, and the front desk hep was extremely helpful and polite. I enjoyed the view from my room and it was fairly quiet. I would stay there again.
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Price per night from:£25
Posted on Jun 20, 2026
Anonymous User
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Price per night from:£22
Posted on Jun 26, 2026|Ondol Queen Room
Guest UserWe stayed at Best Western Premier Incheon Airport Hotel for one night before our flight. Overall, it was fine for a short stay before departure, but nothing outstanding.
The hotel is located in the airport area, but it is not as close to the terminal as we expected. Getting to the airport still takes some time, around 30 minutes in our case. However, there is a shuttle bus every hour, which is convenient.
A very useful thing is that there is a convenience store on the first floor of the hotel. This was really helpful for a short overnight stay.
Our room was in a traditional Korean style, with a low table for eating while sitting on the floor. It was interesting, but probably because of this traditional style, the furniture felt quite old. Some wooden furniture had visible wear, scratches and small chips, and overall it felt like it had been used for many years.
The room had everything we needed for one night before a flight, and in general everything was okay. However, we expected a little more from this brand. One small inconvenience was the lighting: at first we could not understand how to turn off all the lights. There was some device in the corner that had to be plugged into a socket, and only after that we managed to turn the lights off.
Overall, this hotel is suitable for one night before a flight, especially because of the shuttle bus and the convenience store downstairs. But the room did not feel very fresh, and for a Best Western Premier hotel we expected a bit more.
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Price per night from:£53
Posted on Jul 23, 2026|Superior Double Residence
Beemshow
The room was fantastic! The only issue was the long queue at the front desk. The receptionist was incredibly patient, which meant each guest took a long time to serve, especially since there was only one male receptionist. Luckily, another guy showed up after a bit, speeding up the check-in process. Overall, it was a great stay. The room was very comfortable, and it's super close to the subway, so getting downtown was a breeze.
For food, there are plenty of restaurants downstairs, plus convenience stores, and even instant noodles if you're in the mood. It's really convenient. There's also an airport shuttle bus; mine was free. I'm not sure if it's always free, so you'd have to ask.
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Price per night from:£44
Posted on Aug 8, 2026|Ocean View Superior (Randomly Assigned)
Rick TreccaseThis is an officetel-type hotel, it was a little far from the nearest metro station however the room itself was nice. It is designed to feel like you are staying at someone's house, not just a hotel. As is typical of an officetel, there is a washing machine in each room which was quite convenient. The loft was not too hot (as they can be sometimes) as the airconditioning unit's positioning is optimal. It was also a quick taxi back to Incheon International Airport, so overall it was definitely good value for money.
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Price per night from:£18
Posted on Oct 27, 2025|Deluxe Double Room
mailycClean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport.
Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either....
Didn't have the shuttle bus both ways.
So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.
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Price per night from:£25