Incheon Hotels with Gym

The service from start to finish was amazing!! The hotel was beautiful and the staff was very friendly, shame I couldn't stay longer but I definitely enjoyed my stay and will definitely be back to visit! Before I checked in, did a little bit of shopping, ate lunch and visited the Wonder box it was so much fun! Cimer was needed and the art museum was also pretty! Thank you once again to everyone who assisted me xx

I had a 19-hour layover, and since the hotels inside the airport didn't have windows and were very expensive, I chose the Grand Hyatt nearby. It's a more reputable brand and felt more reliable. They offer a free shuttle service every half hour, which was very convenient.

Spent one evening at Ibis. We arrived late, so their only restaurant was closed. We were able to order from the bar. Young man at the bar was helpful, even with the language barrier. There is a convenience store in the lobby. We had a 3 bed suite, since we were a group of 3. It seemed dated, but it was fine. We had to request for an extra towel because there was only two available in the restroom. This was a little annoying because it was late and we were exhausted.

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

The auto check-in was okay. I really enjoyed the rooms that I stayed in and their proximity to cafes and restos down below. A lot of variety for a small plaza. I was there for nearly a week and it was really convenient to walk to the metro or stroll around and find what I was looking for.

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The hotel shuttle was convenient and always on time. For Terminal 2, the pickup point is right outside Exit 8a, but the hotel sign isn't very obvious, so keep an eye out for it. Although it's rated as a 4-star hotel, it's quite old and offers very poor value for money. It's suitable for travelers on a layover who aren't too particular about the environment. Also, be very careful when booking non-refundable rates. I had a change in travel plans and lost a significant amount of money because the hotel wouldn't issue a refund.

The room was fantastic! The only issue was the long queue at the front desk. The receptionist was incredibly patient, which meant each guest took a long time to serve, especially since there was only one male receptionist. Luckily, another guy showed up after a bit, speeding up the check-in process. Overall, it was a great stay. The room was very comfortable, and it's super close to the subway, so getting downtown was a breeze. For food, there are plenty of restaurants downstairs, plus convenience stores, and even instant noodles if you're in the mood. It's really convenient. There's also an airport shuttle bus; mine was free. I'm not sure if it's always free, so you'd have to ask.

I was planning a whirlwind trip, not staying anywhere for two nights and just using the airport spa before an early morning flight home. However, the spa was incredibly crowded the day before, and I had a long wait, so I decided to book a hotel room last minute. Perhaps because it was a last-minute booking, I got a spacious room with a loft for only around 5,000 yen, which was great. It was a bit confusing finding the entrance as the building name was for a different hotel (Blue Ocean), but the detailed messages they sent me were really helpful. The lack of pajamas was inconvenient. The bed had a somewhat human-like scent, maybe from fabric softener, which was a little unpleasant. It didn't smell freshly washed... Overall, considering it was a last-minute decision and only about 20 minutes to the airport, I'm glad I stayed.

The worst mattress ever. Could not sleep. And service terrible. Front desk clerk missing from 8 to 8 nobody unt the evening. During the day rarely somebody there. Room smaller but the worst is the mattress. I could fill every spring. I think that was the box spring not the mattress itself. No shuttle even if they advertised. It doesn’t exist. So the front desk said. Not wanting to stay again here 🥹