4-Star Hotels in Incheon

Excellent value for money! The hotel's environment and facilities are great, and the staff provide excellent service. It's perfect for families with kids, as there's a kids' club, a children's pool, and an infinity pool. There's even a convenience store on-site! Most importantly, the rooms are really spacious. The only minor drawback is that the hotel is located on a small hill, so it takes about 20 minutes to walk to the beach and restaurants. It's much more convenient if you have a car. I'd definitely go back if I have the chance!

My one night at the ORA Hotel Incheon felt like a perfectly orchestrated brief escape for a traveler in a hurry. It's conveniently located near the airport, just a ten-minute shuttle ride away. But don't mistake it for a perfunctory 'airport hotel'. The room was surprisingly spacious, and pulling back the curtains revealed a sweeping airport view through the large floor-to-ceiling windows. Watching planes take off and land in such quietude had a peculiar, romantic charm. The hotel boasts a minimalist design – clean and sharp. The bathtub was huge, perfect for a relaxing soak to wash away the fatigue of a connecting flight. Since the surroundings are quite open and quiet, you can easily order room service if you're hungry, and I heard the food is quite good. The only thing to remember is that Korean hotels generally don't provide disposable toiletries; you'll need to bring your own toothbrush and slippers or buy them from the vending machine on the first floor. When checking out for an early morning flight, the front desk thoughtfully provided complimentary sandwiches, which was a heartwarming touch. All in all, it's not a typical tourist hotel, but it's a surprising sanctuary for travelers on the go, striking a great balance between convenience and quality.

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

Instructions were really unclear, including enquiry with AI bot. Should simply state no check in required at lobby & access code will be sent on day of check in if online pre check in successful. Best feature has to be the drawer laundry rack. Very useful. The stove was a nightmare with unnecessarily complex instructions (esp for foreigners) due to child lock. Good thing the team was prompt with email response. If you don't speak Korean, it is best to email. There is no light switch next to bed, so you need to get out of bed to turn off the lights. The view at night was lovely & window soundproofing was good despite the loud music from the concert at the Festival Park. However, if you are sensitive to light & sound, be ready for sleepless nights. Appliances (fridge, bathroom ventilator etc) in the apt are really loud and as they surround the bed, was affected by humming noises all night. Worse still, red & blue lights emit from the aircon, tv box & really affected my sleep. Good thing I've only stayed for 2 nights; was not gonna survive another night.

The check-in was smooth, and the staff was friendly and cooperative. They know sufficient english to guide you well enough. The room was clean and had beautiful view out the window. All appliances were working perfect. It’s one of the best rooms for the price, as the location is spectacular, you’ll find everything around it.

This Howard Johnson and Wyndham Suites share a front desk. It's about 10km from Incheon Airport, and they offer a free one-way shuttle to the airport every morning, though there's no shuttle service from the airport to the hotel. Incheon Train Station is right across the street, and there are plenty of restaurants and convenience stores nearby. The hotel facilities are pretty basic; the slippers are paper-thin, and the carpet isn't clean enough – it actually felt lumpy underfoot. I couldn't find any complimentary bottled water in the room, nor any disposable toiletries like toothbrushes. On the plus side, it was good to see that the important notices were also in Chinese.

The hotel is conveniently located very close to the airport, and there's a CU convenience store on the first floor, which is a big plus. However, the facilities are quite old, and the hygiene conditions are just average. The toilet has a sign saying not to flush toilet paper directly (presumably due to old pipes), and the shower screen is only half-sized with no curtain, so water easily splashes everywhere when showering. The slippers provided in the room were thin PU and showed signs of having been worn before; I'd recommend asking the front desk for a new pair.

This hotel was a pleasant surprise! It's right next to the ferry terminal that takes you to Incheon city. For just 3,500 won, you can be near Incheon Chinatown for sightseeing and dining in about ten minutes. My room had a sea view and a balcony; every morning I woke up, I felt like I was in Normandy. There are many seafood restaurants nearby, and a bike path along the beach. Running along the seaside promenade downstairs every day was pure bliss. This place will definitely be my base for exploring Incheon's islands. The front desk service was courteous and friendly; they even lent me a charging cable for free and gave me extra water. The price was fantastic! I'll definitely stay here again next time.

The worst mattress ever. Could not sleep. And service terrible. Front desk clerk missing from 8 to 8 nobody unt the evening. During the day rarely somebody there. Room smaller but the worst is the mattress. I could fill every spring. I think that was the box spring not the mattress itself. No shuttle even if they advertised. It doesn’t exist. So the front desk said. Not wanting to stay again here 🥹

Not bad for a one-day business trip. I was a bit worried about the mechanical parking, but my car was quickly retrieved in the morning. It was the hottest time of year, so it was a little warm, but I slept well and the TV was good. The water pressure could be a bit stronger, but I guess you can't expect too much when you're paying such a low price. Overall, I'm satisfied, and the welcome cookies were delicious. I didn't get to try the ramen, but I'd like to next time. It's not a bad place for value for money.