4-Star Hotels in Incheon

I only stayed one night for a layover, so it was a quick trip. The shuttle bus service was very convenient. The hotel service was good, and there's a 24-hour mini-mart downstairs where you can use a microwave. Hotel guests also get a 20% discount on food and drinks. Overall, it was a very convenient stay for a layover.

Excellent value for money! The hotel's environment and facilities are great, and the staff provide excellent service. It's perfect for families with kids, as there's a kids' club, a children's pool, and an infinity pool. There's even a convenience store on-site! Most importantly, the rooms are really spacious. The only minor drawback is that the hotel is located on a small hill, so it takes about 20 minutes to walk to the beach and restaurants. It's much more convenient if you have a car. I'd definitely go back if I have the chance!

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

Instructions were really unclear, including enquiry with AI bot. Should simply state no check in required at lobby & access code will be sent on day of check in if online pre check in successful. Best feature has to be the drawer laundry rack. Very useful. The stove was a nightmare with unnecessarily complex instructions (esp for foreigners) due to child lock. Good thing the team was prompt with email response. If you don't speak Korean, it is best to email. There is no light switch next to bed, so you need to get out of bed to turn off the lights. The view at night was lovely & window soundproofing was good despite the loud music from the concert at the Festival Park. However, if you are sensitive to light & sound, be ready for sleepless nights. Appliances (fridge, bathroom ventilator etc) in the apt are really loud and as they surround the bed, was affected by humming noises all night. Worse still, red & blue lights emit from the aircon, tv box & really affected my sleep. Good thing I've only stayed for 2 nights; was not gonna survive another night.

I stayed at Hotel Ocean Park Nine near Incheon Airport and was very satisfied with my stay! It’s a great option if you need a place to stay before or after a flight. The hotel is conveniently located near the airport, making it easy to get to. The room was clean, cosy, and spacious enough, with everything needed for a comfortable stay. I especially liked the beautiful view and the pleasant atmosphere of the hotel. After a long journey, it was a really comfortable place to relax and get some good rest.

My room was very clean, and the front desk hep was extremely helpful and polite. I enjoyed the view from my room and it was fairly quiet. I would stay there again.

This hotel was acceptable for an overnight stay. The room had clearly seen better days, but nothing was broken at least. Things did feel a little dirty. Non-smoking room, but it did have the faint smell of cigarettes. I would stay here again, but only for the convenient location. Having a convenience store in the lobby is also a plus. Front desk service was nice.

This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

Clean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport. Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either.... Didn't have the shuttle bus both ways. So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.

The place is very suitable for young one-night couples who don't really pay attention to the little things. For families with kids, I wouldn't recommend this hotel. When we chose, we thought there would be a bathtub in every room, but there was no bathtub in any of our group of people's rooms. The reception couldn't give a parking discount. They said there are a lot of different companies out there and they can't help.