Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Studio Apartment
Guodaxiazhijian1. The room was converted from an old building, and the space was fantastic! It was about 3.1 meters wide, very spacious, practically luxury level. The bathroom facilities were good.
2. The location was excellent, right next to the central square of Riga Cathedral, and another exit was 200 meters from the river. Convenient for getting anywhere in the old town.
3. The apartment-style kitchen was fully equipped, so we cooked our own breakfast and dinner for two days.
4. Unfortunately, the hotel doesn't have a restaurant and doesn't provide breakfast.
5. A major criticism is that there was no hot water on the second night, and it hadn't been restored this morning. This must be pointed out. The hotel must guarantee a hot water supply and shouldn't have any malfunctions. If there is a malfunction, it should be resolved immediately; it's unreasonable to have no hot water the next morning! Because we were going to catch a bus at noon, we didn't contact the hotel. I washed my hair yesterday morning and didn't shower last night, so I had no idea there was no hot water last night; otherwise, I would have contacted them then. (This morning, when I was washing up, my wife told me there was no hot water last night.)
6. There was no free bottled water each day; only one bottle was provided on the day of check-in. This makes no sense for a room rate of over 1400 RMB per day.
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Price per night from:MYR 479
Posted on Aug 4, 2026|Studio Suite
Anonymous UserI had a wonderful stay in this spacious and spotlessly clean room. I only stayed for one night, but it was so comfortable that I wished I could have stayed longer.
The bed was very comfortable, and the room was tastefully decorated in calming colours, creating a cosy atmosphere. It also had a kitchenette with a microwave and fridge, which was convenient.
A pleasant surprise was the free laundry facilities in the basement, including both a washing machine and dryer. This was incredibly helpful during my trip.
The staff were friendly and welcoming, and the hotel was very well equipped, making it a great choice for both leisure and business travellers. I’d definitely love to stay here again!
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Price per night from:MYR 392
Posted on Jul 29, 2025
Danielladd
Everything is perfect! The location is close to everything, and the famous Lido restaurant is just a minute away. There is a park right in front, and the hotel was easy to find!
It is clean, and they do a great job with the cleaning!
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Price per night from:MYR 591
Posted on May 19, 2024
Guest User
Facilities: The hotel lift is a sightseeing elevator, and when you rise in the patio that leads directly to the top floor, you can feel the wonderful view of the sun shining into the patio from the conference room window on each floor.
The rooms are fully equipped and the bedding is of excellent quality and comfortable.
The staff is warm and friendly.
Breakfast is plentiful.
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Price per night from:MYR 347
Posted on Nov 25, 2025
Galaxy_Summer
Good location, about15-20 minutes walk to the city center.
Clean, breakfast options, facilities are relatively new
Overall experience is good, good value for money
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Price per night from:MYR 535
Posted on Mar 30, 2026
Ska525
Paid extra, service very poor. Arrived to check-in, nobody to serve, no receptionist at the desk. Did wait around 10 minutes, gave a call, no answer, but the receptionist arrived. Then went to their restaurant, very vague service. No cocktails on the meniu (that's what we came for), asked and then the waiter gave separate cocktails menu. Finally came back to room and realised my bed sheet is dirty! Went to reception and asked to change it since we just arrived. Same person from reception came with new duvet and linen, had replace myself, meaning lack of staff if the same person does everything within entire hotel. Breakfast decent, saw people drinking wine, but it wasn't marked as it's included in the breakfast or not and bottle sits aside from all the breakfast on the bar table.
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Price per night from:MYR 296
Posted on Mar 17, 2026|Superior King Room
HammalAmiriThe bed was very comfortable and the hotel was quite clean and newly refurbished however there were too many basic errors and design choices / management choices that are not up to the level of the other 5 star hotels in Riga.
The mini bar was ridiculously expensive I mean 2 or 3 times as much as other hotels in the city and they had the nerve to charge me for a drink I don’t consume. They have apologised since and I’m waiting on a refund. The tiny tub if almonds were listed for 14 euros for example.
No hooks in the bathroom for clothes, no shower screen on the bath, limited buffet options for breakfast but decent Al a carte options, furniture in room not comfortable, no proper wardrobe, rug in the room but covered by the bed, no teapots or large mugs for tea.
My advice is only stay if the rate is about 1/2 of the other 5 star hotels in Riga.
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Price per night from:MYR 522
Posted on Jul 21, 2024|Standard Room
Guest UserI recently stayed at this hotel for my birthday, and it was a wonderful experience. We were upgraded to a room with an old town view, which was truly stunning. Additionally, they offered us complimentary spa entrance after checkout, which was a delightful bonus.
The room itself was clean, nicely decorated, and comfortable, situated on the 19th floor with an amazing view. The spa was also impressive—spacious, clean, and well-maintained. Overall, I had a fantastic stay and highly recommend this hotel for its excellent service and amenities.
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Price per night from:MYR 570
Posted on Feb 24, 2026
DUBEYN2
I had a very good experience staying at this hotel. The location is great, with tram and bus stops nearby, making it easy to get around the city. Taxis were also very easy to find whenever needed.
The room was comfortable and clean, and the overall stay felt smooth and hassle-free. A good option if you want convenient transport access and a comfortable stay in Riga.
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Price per night from:MYR 269
Posted on Jun 17, 2025|Junior Suite with Sofa Bed
Anonymous UserI usually don't bother writing reviews, but this place had quite a few things to complain about.
**Location:** It's a bit of a distance from the old town, about a 15-minute walk. However, it's conveniently located right next to a large shopping mall, making shopping and dining very easy.
**First, the positives:**
The room was quite spacious, just as shown in the pictures.
Two complimentary bottles of mineral water were provided.
Slippers and toothbrushes were available (though you had to ask the front desk for them).
**Now for the downsides:**
**Service:**
The female front desk staff's English was very poor, making communication a real challenge.
The male front desk staff (who also seemed to be working as a bartender) had an unpleasant attitude.
**Facilities:**
The pillows were absolutely dreadful! The filling felt like lumpy, hard cotton, making it completely impossible to sleep!
**Booking & Room Setup:**
When I made the booking, I clearly specified 3 adults + 1 child (9 years old). After checking in and getting to our room, we found that the sofa bed hadn't been made up, but instead, they had provided a baby crib. When we contacted the front desk, their response was that ”their booking information indicated there was a small baby in the group.” Even so, is it reasonable to expect three adults to sleep in one bed?
They eventually made up the sofa bed, but only provided a single duvet. When we asked the front desk for another duvet or to swap it for a double one, we were told that housekeeping had already left (it was 6 PM at the time), and they had no idea where the blankets were...
**Late Checkout:**
When I inquired about a late checkout, the front desk staff pretended to check the booking, typing away on the keyboard, only to then say, ”Sorry, we're fully booked.” However, I quickly checked online myself and saw that the same room type was clearly available on Ctrip... In my opinion, a direct 'no' would have been far better than such a disingenuous charade!
**Conclusion:**
Based on all of this, I won't be choosing this Mercure hotel again for my next visit.
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Price per night from:MYR 300