Featured facilities: Fitness Room, Public Bath, Spa
Great
117 reviews
9.0/10
1 night
From RUB 5,319
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9.7/10
Amazing
GGuest UserAmazing aparthotel. We stayed one night in studio and couldnt fault place at all. Hotel in old town Riga and few minutes walk to Christmas market. Apartment was spotless clean and had everything (and more) that needed (even dishwasher). Stafff is very lovely and helpfull and spoke Latvian, English and Russian. Would highly recomnend hotel and would definetely stay again.
GGuest UserThis Kempinski service is really good, no one, all facilities are also very good, it is the best hotel in Riga, the location is also very good, very convenient, very recommended,
CColinBeautifully restored heritage building in the center of old Riga. The classic feature of the original architecture have been preserved and complimented with a modern interior design with clean Nordic style. Rooms have a foldout sofa bed, great for families. Breakfast is simple but high quality ingredients and attentive staff. Recommend the fresh croissants and salmon and raspberry smoothies. Location in center of old town on a charming street just close enough to great restaurants and bars but quiet enough to get a good sleep.
CChrisJanyThe hotel is well located on the edge of the old town, a few minutes walk from the all old town attractions, excursion pick up points and tourist office.
Excellent check in, well appointed room overlooking the river. A higher room would have been preferable, but room facilities excellent.
Although accommodation is very reasonably priced, we found the €20 pp charge for use of the spa facilities a little out of kilter.
Disappointed and surprised - especially at this time year - that we were not allowed a late checked even at the cost of €15 per hour after 1pm.
GGuest UserFacilities: The hotel lift is a sightseeing elevator, and when you rise in the patio that leads directly to the top floor, you can feel the wonderful view of the sun shining into the patio from the conference room window on each floor.
The rooms are fully equipped and the bedding is of excellent quality and comfortable.
The staff is warm and friendly.
Breakfast is plentiful.
JJJGGCCRRThe Pullman is a very upscale hotel, centrally located in the old town of Riga. Getting here from the airport was easy, and the check-in was smooth. The staff greeted me with a smile and provided tips about Riga. The room was clean, spacious and you could tell its been recently renovated. The Spa facilities left a bit to be desired, with a tiny pool and a sauna that didn't get too hot. Still, the restaraunt in the hotel made up for it with excellent food and service. For the price paid I was blown away. Would definitely stay again.
SSka525Paid extra, service very poor. Arrived to check-in, nobody to serve, no receptionist at the desk. Did wait around 10 minutes, gave a call, no answer, but the receptionist arrived. Then went to their restaurant, very vague service. No cocktails on the meniu (that's what we came for), asked and then the waiter gave separate cocktails menu. Finally came back to room and realised my bed sheet is dirty! Went to reception and asked to change it since we just arrived. Same person from reception came with new duvet and linen, had replace myself, meaning lack of staff if the same person does everything within entire hotel. Breakfast decent, saw people drinking wine, but it wasn't marked as it's included in the breakfast or not and bottle sits aside from all the breakfast on the bar table.
YYeva_shineI stayed in this hotel during 3 or 4 my visits to Riga. Everything is great and price is always very affordable.
Good location, you are close to everything.
Great gym
I really have one issue - swimming pool and spa will be free only if you book superior room or higher level. It will be better to mention this before booking but not during checking the spa
GGuest UserGreat potential, but their left hand definitely doesn't know what the right is doing!
My stay felt like a comedy of errors where I was the punchline. First, the breakfast saga: I pre-paid for my breakfast at check-in. Yet, every single morning, the restaurant staff looked at me like a breakfast bandit trying to sneak a free croissant. “Room number? Is breakfast included?” Cue me, once again, explaining my pre-paid status like I was telling a fascinating but unlikely story. I half expected them to ask for a signed affidavit from the front desk manager by day three.
Then there was the Pool Surprise™. The website features the pool, but conveniently forgets to mention it costs extra. At check-in, I asked, ”Where's the pool?” They pointed. They did not, however, point and say, ”...and that'll be $20, please.”
So, picture this: I'm there in my swim trunks, towel slung over my shoulder, ready for a dip. I get greeted not with a ”hello,” but with a request for my credit card. I had to do the walk of shame back through the lobby, damp and disappointed, to pay at the front desk. A simple heads-up would have saved us all from that awkward little parade!
The place itself is nice, but honestly, it seems like the different departments only communicate by carrier pigeon. And I'm pretty sure one of those pigeons got lost.
Pros: The room was good (if a bit tired), and the bed was comfortable.
Cons: Be prepared for a mystery fee adventure and to repeatedly prove you've paid for things you've already paid for.
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