Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 6, 2026
LengyewushengWe stayed for two nights with our kids, and having just come from the Conrad, we naturally had some comparisons to make.
1. **Location:** The hotel's location is excellent, nestled in a private bay, which provides a fantastic environment and superb overall privacy. The bay is calm, perfect for swimming, and the water temperature is wonderfully warm. There are also many activities available, including sailing, windsurfing, kayaking, and snorkeling.
2. **Rooms:** All the rooms are villas with private pools. After a day of swimming in the sea, you can enjoy a swim in your room's pool in the evening. Although the hotel has been open for a long time, there are no signs of aging; it's very well-maintained. The bathroom was particularly impressive, with a quadruple shower head setup that could accommodate three people at once, and the water pressure was excellent.
3. **Service:** You can call for a buggy anytime, and it usually arrives in about 5 minutes. Anna was our butler, and she was wonderful, providing personalized butler service. She could handle all our bookings and requests.
4. **Dining:** Breakfast was just average. However, we had dinner at the Michelin-recommended Thai restaurant, and the food was delicious. You need to ask your butler to make a reservation for you at least a day in advance.
Overall, we were very satisfied with Banyan Tree and would definitely stay here again on our next visit.
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Price per night from:£734
Posted on Mar 25, 2026
Taoweimaiyatdd
What a pleasant surprise! This was the cheapest hotel we stayed at during our Chinese New Year trip to Singapore, Malaysia, and Thailand. While it's not a Banyan Tree, the hotel's service, rooms, and food were all excellent. We had all our meals at the hotel, and even though it's halfway up a mountain, there's absolutely no need to bring your own food. The hotel restaurant serves delicious and affordable dishes; we paid less than 100 RMB per person. I highly recommend the Pad Thai – it's fantastic! Breakfast is à la carte, with tea, coffee, and eggs prepared in various ways. There are also poolside activities with an instructor leading aerobics. You can just lie on a beach chair and gaze at the sea, and our room balcony also faced the ocean. The spa was very reasonably priced.
The room was huge; the tatami area in the living room could easily sleep three more people, haha. Besides needing a taxi to go anywhere, everything else was perfect. It's a great option if you're staying in Koh Samui for a longer period and want to pair it with a high-end hotel, or if it's your first time in Koh Samui and you plan on taking island excursions. During Chinese New Year, it felt like it was mostly foreigners, with very few Chinese guests. The front desk staff and servers were all very nice, always ready to pick us up with a buggy or help with luggage. We were even greeted with towels and tea upon arrival – the service was absolutely superb!
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Price per night from:£47
Posted on May 15, 2026
Tutti.ToeteeReview: A Beautiful, Design-Led Oasis in Fisherman’s Village
We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to.
The Highlights
Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me.
The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music.
Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after.
Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues.
Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower.
Room Comfort & Maintenance
We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress.
We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time.
Dining & Logistics
We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment.
One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry.
Overall
Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!
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Price per night from:£326
Posted on May 5, 2026
Victory chen
Just got back from my May Day holiday trip. I'd read some pretty negative reviews online beforehand, and now that I've been, I'll give my objective take – and yeah, there's definitely stuff to complain about, haha. The hotel's public areas aren't great; there's no real scenery, and the lobby is tiny. What they call a beach isn't really a beach; it's more of a pebble beach, and it hurts to walk on. But, because of the rocks, you can get some nice photos. Overall, the hygiene is just okay. The shower head was full of limescale, and the towels were a mixed bag – some were new, others had frayed edges. The villa does come with two Ritz hats, one for men and one for women. It's pretty absurd that for this price, the minibar isn't complimentary, not even a first-round offering. The staff generally have good service awareness, though a few at the restaurant looked quite glum. The breakfast buffet was a disaster – limited options and not tasty at all. The only silver lining was that my daughter had a lot of fun in the villa's pool, and the view from there was decent. But if I come back to Koh Samui, I definitely won't be choosing this place again. That's about it.
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Price per night from:£302
Posted on Jul 3, 2024
Som R
I spent a week at Cape Fahn, a private island resort in Thailand, and it was unforgettable. The staff was incredibly friendly, and the views were breathtaking. Dining at Long Dtai restaurant was a highlight, with exceptional Southern Thai cuisine and fresh seafood. The serene atmosphere and excellent service made my stay delightful. I can't wait to return for my next vacation.
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Price per night from:£503
Posted on Feb 25, 2026
Guest User
During the Chinese New Year, hotel prices were outrageous. I unexpectedly booked this hotel, which had very few Chinese guests, and the price was very reasonable. To my surprise, the rooms were quite good, spacious, and both rooms had small balconies. The hotel environment was also nice, with two swimming pools, one by the sea and one outside the villas. The rooms were generally clean, but the air conditioning hadn't been cleaned in a long time; you could see a layer of dust in the vents. The hotel breakfast was a bit disappointing, with not much choice or variety, and no kids' meals, which wasn't very friendly for picky eaters. The hotel is within walking distance of a local restaurant with good reviews (recommended on Xiaohongshu for beautiful sunset views). Although most staff didn't speak Chinese, they were very enthusiastic. Except for one male front desk staff member wearing glasses. When checking in, I mentioned my early flight and was advised to pre-order a breakfast box the day before. However, this staff member kept trying to get me to book a car (a private van costs 700, the hotel charges 1000). I said three times that I wanted to order breakfast, but he acted as if he didn't hear me. It wasn't until I said I wasn't booking a car and just wanted breakfast that he told me to go eat at the restaurant myself! He had a disdainful attitude throughout. I've been to so many countries and so many hotels, and this is the first time I've encountered such terrible service.
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Price per night from:£116
Posted on Jun 22, 2026
Tyler Van ZylMe and my partner had the most incredible time at Silavadee! After such a long flight, we loved the welcome drink amenities including private beach and the endlessly helpful staff. Nothing was too much to ask. The included breakfast was one of the best I have ever had at a hotel in my life. The choice of food including champagne, freshly squeezed orange juice and extensive À la carte menu were incredible touches. I would highly recommend this hotel for a romantic holiday, or was mainly couples and it had a nice vibe. The free shuttle to Chaweng beach was perfect and meant we could go and grab dinner on the ***** and then get the luxury minibus back.
Honestly, this was the best hotel I have ever stayed at and would love to return soon!
o
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Price per night from:£121
Posted on Feb 16, 2026
Guest User
Garrya Tongsai Bay Samui is one of those places that stays with you.
What really makes the difference is the people. The service is excellent, but more importantly, it feels sincere. The staff are genuinely kind, always smiling, always present, and somehow they manage to make everything feel easy and natural. You never feel rushed or overlooked, just quietly taken care of. Special thanks to ”mamy” the fruit lady at breakfast that is a pure expression of joy and the Yoga and Muay Thai instructor.
The facilities are beautiful and very well maintained, but without feeling stiff or overdesigned. Everything works, everything feels comfortable, and there’s a calmness to the whole place that makes you slow down almost without noticing. Rooms, pools, spa, restaurants, all of it feels thoughtfully done.
The setting is something special. Surrounded by greenery and right on a peaceful bay, it feels private, quiet, and deeply connected to nature. You hear the sea, the wind in the trees, and very little else. It’s the kind of place where you can actually relax.
Nothing here feels forced or flashy. It’s just consistently good, warm, and balanced. A place you leave feeling better than when you arrived.
Can't wait to be back to this special place.
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Price per night from:£320
Posted on May 14, 2026
Stephy007Another Amari disappointing stay. first was amari hua hin and 2nd is this hotel.
stayed in amari koh samui for 4nights, we just got back from koh samui a few days ago.
location wise sure cant deny that, it's by the beach front, 5 mins drive away from central koh samui mall and walking from the night life but so does other resorts around the area.
when you get to the hotel specially after paying so much per night and to be classified as a 5 star hotel, you expect a good service, a 5 star service. Specially when the first point of contact to the customer service is the front staffs, however very disappointing. Most, if not all of the staffs doesnt seem to smile at all. We arrived early so we had lunch first and sure they managed to give us earlier check in at almost 2pm, their check in is at 3pm. we let it go perhaps we were just too tired and sensitive as we just arrived in koh samui and it was humid, however, throughout our stay their customer service was absolutely lacking. VERY LACKING. specially a few staffs driving the buggy service, we even had an accident one time when we were on our way back to the room, one of the driver drove so fast, THEY ALL DRIVE REALLY FAST, and he rammed onto one of the on coming buggy, i was holding my baby so tight. luckily nothing happened to us. same buggy driver who was had a grumpy look the entire stay and we saw him throwing luggages on to the buggy instead of handling them with care. so when you are taking a buggy, tell them to drive slow.
the room, we booked a connecting room, which was a mistake. booking 2 rooms would have been cheaper but anyhow, the room was not clean at all, the bathtub was moldy the floors felt dirty and there were alot of mosquitos every single day. first day we arrived we killed 10 mosquitos in one room whats up with that.
breakfast had good selections, they have 3 pools around the resorts as it is a big resort best one is the one over looking the beach, kid friendly pool. they have kids room, not that big just a small room.. anyway overall would i come back here in Amari Koh Samui, absolutely NOT. Would i recommend amari koh samui, absolutely NOT. if you want to stay in a beach front, there are alot of beach front resorts near amari and around the area check that out..
they did something nice from my baby;s birthday, decorated the mirror and gave cake so i appreciated that.
with kids i would recommend hyatt koh samui, they are friendlier to kids and service is top notch. we moved there after amari THANK GOODNESS
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Price per night from:£208
Posted on Oct 4, 2024|Deluxe Room with Balcony
Guest User
reception very friendly n helping the security old man also very good.everything good but the hotel built slope style not good for old ppl who knee not good
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Price per night from:£59