Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 1, 2026|Chaokoh Garden View
FraybentoHere’s a polished review you can post:
Really enjoyed our stay at ChaoKoh Phi Phi Hotel & Resort. The highlight was definitely the swimming pool — absolutely stunning, beautifully maintained and a great place to relax during the day. The hotel has a fantastic location, close to everything while still feeling like a relaxing place to come back to. The staff were friendly and helpful throughout our stay, and the overall atmosphere was excellent. Would happily stay here again when visiting Phi Phi!
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Price per night from:£33
Posted on Sep 4, 2026|Premier Private Pool Room
Guest UserThe accommodation was clean and the atmosphere was great. It felt peaceful and private, even with foreign guests around, it wasn't overly noisy. It was a perfect getaway. The room was spacious, and we stayed in one with a private pool. The price was not expensive compared to other places. The pool was large enough to swim in, and at 170cm deep, it was just right. The bathroom was spacious with good lighting, and the walkways were easy to navigate. I loved it and it was convenient to get around.
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Price per night from:£44
Posted on Aug 24, 2026|Deluxe Room (Pool Access)
ChadianerjiushigemeinvI absolutely love this hotel and highly recommend it! As a Ctrip Gold Diamond member, I'm quite good at choosing rooms! All the drinks and snacks in the room are complimentary! They even provide extra bottles of water! The breakfast quality is excellent, super delicious, even better than the Holiday Inn next door! I'll definitely stay here again next time.
Service:
The service here is fantastic, the staff are all very nice and always smiling.
Facilities:
The pools are great for swimming, there are several, and even a slide, which the kids absolutely loved. The massages are also very good and not expensive, and the therapists are skilled.
Hygiene:
The hygiene is excellent, very clean. Even the trash cans are spotless, with no hidden dirty spots. The management is very professional. Although the room is a bit older, it's very clean and comfortable!
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Price per night from:£22
Posted on Sep 5, 2026|Deluxe Cliff View Room
Andy ChalWe chose to stay at this resort for one night during our short visit to Krabi. Aonang is quite an active area, but once we entered the resort, it immediately gave us a real sense of serenity.
The resort’s design is smart, with different levels that make the experience more interesting as you move around. The parking area is also quite extensive for a resort of this kind, which was a nice surprise.
Our check-in was quick and efficient, saving us a lot of time. The bellman escorted us to our room, and the staff were kind enough to upgrade us to a sea-view room when availability allowed.
We had read some reviews complaining about being given the last room, but for us, it turned out to be a great option. Our room was quiet and private, which we really appreciated.
The room itself was spacious, with a good-sized balcony and bathroom. It smelled pleasant, the AC kept the temperature just right, and the water pressure was good. These may sound like small things, but personally, they are some of the main points I look at when judging the overall room experience.
But the big wow for us was definitely the pool. We loved both the design and how functional it was. The kids’ pool, complete with a slide, along with the shade from the trees, was really well thought out. The pool was clean and peaceful, and it was probably our favorite part of the resort.
Overall, we really enjoyed our one-night stay. It gave us a nice escape from the busy atmosphere of Aonang without being far from everything.
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Price per night from:£33
Posted on Apr 15, 2026|Deluxe King Room
danceA nice, cozy boutique-style hotel with an overall positive impression.
Breakfast offers a modest selection, but everything is tasty and well-prepared. The on-site restaurant also delivers — the food is genuinely good. A nice bonus is having a Starbucks right on the property.
The main downside is the location: the hotel is somewhat far from the town center and nearest shops, which can be inconvenient if you need to run errands or explore locally.
A pleasant stay overall. A good choice if you’re looking for a quiet, comfortable hotel and don’t mind being a bit away from the hustle and bustle.
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Price per night from:£70
Posted on Oct 21, 2025|Deluxe Chalet
JanicejnI absolutely loved my stay at this hotel!
Room Upgrade & Design: I was upgraded to a newly renovated room, and it was stunning! The design is very beautiful, featuring a minimalist style with warm wooden tones. I was very impressed with the room itself. The only minor drawback for guests seeking absolute quiet is the soundproofing of the front door, which is a little thin. You can still hear some noise from people walking past in the hallway.
Exceptional Staff: The service from the staff was outstanding. Hardy, Kik, and Cream were all wonderful, providing excellent and very friendly service. A special mention also goes to Lusho at the breakfast restaurant. He took excellent care of me, always ready to recommend dishes and answer any questions we had about the food—just ask him anything you need!
Location: The location is superb! It's just a short 7-minute walk to Ao Nang beach and very close to the night market, restaurants, and a 7-Eleven.
Facilities:
• Spa: The hotel spa is fantastic! I had the aroma massage for 850 THB, and it was excellent—both muscle and mind felt completely relaxed. The calming natural sounds, especially with the rain falling during my session, made it incredibly soothing.
• Fitness & Pool: The fitness center is well-equipped, and the swimming pool is lovely.
Overall: This is the perfect place for a relaxing, no-stress vacation. The food is good, the location is excellent (close to the beach and nearby restaurants), and the facilities are comprehensive. I truly enjoyed my stay and will definitely be returning!
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Price per night from:£58
Posted on Aug 2, 2026|Superior King Room
TreeskyWe stayed here for our honeymoon. I mentioned it beforehand, and they decorated the bed for a honeymoon event, though there was no room upgrade.
The location is about a 15-minute walk from Ao Nang Beach. It's not super close. The shuttle bus only runs 3-4 times a day, so we mostly walked. However, many tours depart from Ao Nang, so the overall location wasn't bad.
There are many Indian and Muslim guests. Perhaps because of this, the breakfast and hotel food seemed to cater to their tastes. The Pad Thai at the hotel's Da Vino restaurant is truly delicious, so you must try it. However, the food takes a very long time to arrive. The prices are also a bit high; we ate there twice, and it cost 1,200 baht and 1,800 baht.
Upon check-in, they offer orange juice as a welcome drink. The female staff member at the front desk with long black hair tied in a low ponytail was incredibly friendly and proactive, which left a lasting impression. She seemed to work with a real sense of dedication.
The room is small. It's not large and the facilities are more akin to a 4-star rather than a 5-star hotel. The finishing touches and bathroom seemed a bit lacking. The bed was comfortable. Sandals and pool towels are provided. Basic amenities like toothbrushes and shower caps are simple. The hand wash is a bit far from the sink, which is an odd design. Crucially, the Wi-Fi worked well on my phone but I couldn't connect my laptop, which was inconvenient.
On our last day, after checking out, we visited Railay Beach. The hotel has separate shower rooms in the lobby, so we could shower even after checking out. I think this is a really big advantage of this hotel.
Also, a staff member named Mu was very kind.
Honestly, I'm not sure if I would stay here again if I came back. There are many other better places.
However, for a one-time experience, I think it's good.
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Price per night from:£42
Posted on Jul 13, 2026
Guest User
The hotel's location is a bit out of the way, so it's ideal if you have a rental car. Otherwise, there's not much dining available within a 5km radius. The hotel facilities are also quite old; the air conditioning is too noisy and doesn't cool very well. However, the hotel boasts its own private beach, and the scenery there is absolutely stunning. The best part is that there aren't many guests, which creates a wonderful, relaxed holiday vibe. The staff are also very enthusiastic and provide great service. Each child's breakfast costs 350 Thai Baht per day, which feels a bit expensive, as the breakfast selection isn't extensive and is quite ordinary. The breathtaking beach views and the quiet, uncrowded atmosphere make it well worth it!
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Price per night from:£30
Posted on Aug 20, 2026|Superior Garden View Twin
Guest UserSTUNNING ROOMS & ECO-EFFICIENCY VS. A FILTHY, DANGEROUS POOL NIGHTMARE! (2/5 Stars)There is a shocking, unbelievable contrast in this hotel! While the room quality, the housekeeping staff, and the eco-friendly room concept are absolutely outstanding, the resort management completely fails when you step outside, delivering a loud, highly dangerous, and unhygienic health hazard.The Room & Eco-Concept are absolute Perfection (10/5 Stars): To be completely fair, the room itself deserves 10 stars. It is very spacious, smells amazing, and was excellently clean. The beds are super comfortable, and the mattresses/pillows are top-notch. The bathroom is huge, and the balcony is very cute. What I highly respect and love is their environment-friendly concept: They completely avoid single-use plastic waste. Toiletries are in large, refillable dispensers, and complimentary daily water is provided in sustainable glass bottles. They even have a ”My Green Day” program to skip room cleaning to save water and chemicals. This eco-policy is fantastic and exactly what I support!The Disappointing Towel Double-Standard: While the room focuses on saving resources, the pool management destroys this philosophy. They enforce a tyrannical rule: pool towels MUST be returned before 9:00 PM daily, or you face a shocking 800 THB fine. Because of this bureaucratic madness, guests are forced to return completely dry, unused towels (due to constant rain), which the hotel then throws into the heavy laundry anyway just to track their numbers. A massive, hypocritical waste of water and detergent!Absolute Biohazard & Injury Risk Pool Zone (See Pictures): I have traveled to 68 countries—including remote areas of India and Africa—but this pool zone is the most neglected, unhygienic catastrophe I have ever seen. It is an absolute health hazard and a severe injury risk for children! The floor tiles are covered in a thick layer of years-old black grime and incredibly slippery, slimy green algae where anyone will instantly slip and fall. The photos prove total abandonment: multiple flattened geckos are decomposing on the wet tiles, alongside massive, dead cockroaches and giant beetles rotting in algae slime that are simply never cleaned up. Underneath the sun loungers, you find disgusting clumps of human hair, and gross hair strands are literally hanging down from the dirty steps. The entire area is littered with loose plastic bags, cables, sharp plastic straws, and discarded cigarette butts. A filthy, heavily stained towel is simply thrown on the ground as a mat. Even the sunbed metal tension ropes are heavily rusted, sharp, and stick out dangerously right where people walk.Deafening Construction Site: The hotel operates as an active, open construction site without warning. Ugly green safety nets cover balconies right above the pool area. The noise from non-stop metal-flexing and drilling is unbearable, causing severe headaches within an hour. They keep it open out of pure greed instead of renovating during a temporary closure.Broken Infrastructure & Degrading Smoking Policy (See Pictures): The pool restroom is permanently locked (”Out of Order”) and completely unusable. The outdoor showers cannot be used either; they are heavily stained, and the drains are totally clogged with rotting leaves and discarded plastic spoons, leaving the filthy water standing there.
Furthermore, smoking is strictly banned on private balconies, forcing guests down to a single trash can at the lobby entrance. There is absolutely NO roof or shelter over this spot! When it rains, guests are forced to stand completely unprotected under dripping trees in the absolute pouring rain next to a wet, stinking bin. There are no seats or tables, so you have to place your drinks directly onto the dirty, wet trash bin. Think twice before booking!
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Price per night from:£21
Posted on Aug 8, 2026|Premier Pool Mountain View
Anonymous UserThe location is great, not far from Ao Nang beach and within walking distance, with restaurants all along the way. The pool is large, and the room is spacious and clean with a bathtub. Overall, it's good, but I have to deduct points for the staff's service. I also work in a hotel. My male friend and I came here for a vacation, thinking this place was good. That night, we came back from outside a little past midnight, about to enter the hotel to rest. A large, female staff member spoke to us in a tone that was inappropriate for guests. She asked which room we were in. We told her the room number. Then she asked if we had an ID. We said we had a reservation. She just replied, ”Oh,” and walked away without apologizing. I told my friend, and he said it was very rude. I wasn't okay with it because I also work in customer service. I treat my customers well because I expect to receive good service from staff as well. I want to say that no matter who the customer is, you are a service staff member, and your words have an impact. We didn't report it to the front desk because we were in a hurry to check out and go somewhere else. Everything else was fine, but if I were to stay here again, I'd pass for now.
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Price per night from:£18