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Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(67)
Positive reviews(64)
Reviews with photos/video(14)
Awesome stay(20)
Convenient location(12)
Friendly staff(11)
Delicious breakfast(10)
Great value for money(7)
Near shopping area(7)
Awesome amenities(4)
Tasty coffee(4)
Negative reviews(3)
Geoff Naylor
Single Room Non smoking
Stayed in Oct 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Nov 24, 2024
Everything was great except the pillows. They are a combination pillow that has a hard side which makes it feel like a brick is under your pillow
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. We are very sorry for the discomfort caused by the pillows. However, we are very pleased that you gave us a high evaluation in other respects. We will take your comments very seriously and will work to improve our services in the future. Thank you very much for taking time out of your busy schedule to rate us. We look forward to welcoming you again. R&B Hotel Hachioji Front desk Kosaka
Guest User
Single Room Non smoking
Stayed in Jan 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Very good hotel, the room also has a small desk. The most important thing is that the breakfast is very delicious. I didn't eat rice for breakfast before, but the breakfast curry rice in this restaurant is so delicious that I ate a big bowl of it.
Original TextTranslated by Google
Response from Property: 感謝您入住八王子 R&B 酒店。我們是一家生態型酒店,功能齊全,服務枱小巧精緻。我們很高興您對我們的早餐大加讚賞。早晨的咖喱非常美味,讓人精力充沛。我也很喜歡。我們將繼續努力,打造深受賓客喜愛的酒店。非常感謝您在百忙之中抽出時間寫下這樣精彩的評論。全體員工期待您的再次光臨。前台前野
Anonymous User
Single Room Non smoking
Stayed in Dec 2024
Solo travellers
2 review
4.2/5
Very Good
Posted on Jan 17, 2025
It's right next to Keio Hachioji and very convenient to Shinjuku. A simple breakfast will fill you up.
There are only two washing machines and dryers each, which is a bit scarce, so you often have to wait. There are three convenience stores downstairs and opposite which are very convenient.
Stayed for 4 nights in mid-January and had a very good experience. The hotel is clean, well-managed and very new.
Walking distance: About 5 minutes from Hachioji Keio Station and about 10 minutes from Hachioji Jr. Station. Shopping and dining in the nearby area are very convenient and diverse. The two train lines are separated, making it very convenient to travel to various stations in Tokyo.
The front desk staff, the cleaning staff in the breakfast hall, and the cleaning staff in the housekeeping room are all very polite and friendly, and their service attitude is very humble and very good.
Living alone, the room is quite spacious. The sound insulation is very good and the environment is very quiet.
Every afternoon from 15:00 to 24:00, the hotel provides free coffee, which can also be brought to the room to taste. There are also two convenience stores downstairs with self-service coin-operated washing machines and dryers.
I will probably choose here again next time I go to Tokyo.
Original TextTranslated by Google
Response from Property: Thank you for staying at R&B Hotel. We really appreciate your perfect review. As you said, our hotel is conveniently located near Keio Hachioji Station and JR Hachioji Station. There are three major convenience stores and many restaurants nearby. Hotel amenities include coffee and DHC beauty products. We are happy to hear that our guests had a pleasant stay. We are also pleased to hear that you find our staff “very polite, friendly, and very humble and good service attitude”. These kind words are an encouragement to all our employees. We will continue to work hard to create a hotel that is loved by everyone. Thank you very much for giving us a full score despite your busy schedule. We look forward to your next stay. R&B Hotel Hachioji Receptionist Kosaka
Guest User
Single Room Non smoking
Stayed in Nov 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I am really satisfied. I came here based on the recommendation, which saved me the time of doing my homework slowly. It saves time and effort. The breakfast is good, but the room is a bit small, at least much smaller than Toyoko INN in Osaka. However, the environment in the store is very good, clean and spacious, and there are many kinds of snacks and drinks.
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Hachioji. We are also happy to receive your high praise and feedback. As you pointed out, our hotel is a business hotel, so the single room is very compact, only 11.5 square meters. It may feel a little cramped, but the mattress is made from Airweave, a material that provides a comfortable night's sleep. We work hard every day to create comfortable rooms, even if they are small. Plus, the "B" in R&B Hotel stands for "Breakfast," and our breakfast menu offers a balanced meal. Customers' compliments on breakfast will serve as future encouragement for our staff. We will continue to work hard to provide a comfortable space for our customers, and we ask that you come to our hotel again when you come to Hachioji City. Our entire staff looks forward to your next visit. R&B Hachioji Hotel Miura Manager
Chongshengsimayue
Twin Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The room is clean and tidy. The front desk is on the second floor of the building. You need to take the escalator to go up. There is a 7-11 downstairs and Lawson opposite. All toiletries are available in the lobby. They are all good. The breakfast is simple and delicious. There is a laundry room and ironing board. It is convenient to the station, about 5 minutes.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. Our hotel is equipped with washers, dryers and ironing facilities for the comfort of our long-term guests. Our guest rooms are functional, clean and tidy. We are glad to hear that you were satisfied with your stay. Thank you very much for giving us the highest rating in all categories. We will continue to make every effort to ensure that our guests have a pleasant stay. Thank you for taking time out of your busy schedule to write this review. We look forward to your visit again. Front desk Kosaka
Anonymous User
Single Room Non smoking
Stayed in Oct 2024
Other
44 review
4.2/5
Very Good
Posted on Dec 16, 2024
It is very close to Keio Hachioji Station, with a 711 downstairs. The service and environment are very good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. As you mentioned, our hotel's location is very convenient, with Keio Hachioji Station nearby and several convenience stores nearby, including a 7-Eleven. We were also delighted to receive a 5 out of 5 rating for facilities and amenities. We will continue to work hard to provide convenience to our guests. Thank you very much for taking time out of your busy schedule to write a review about our hotel. We sincerely look forward to your visit again. Kosaka at the front desk
Shuhua
Single Room Non smoking
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 1, 2025
The best hotel I used in Tokyo. The price is cheap, the staff is friendly, and breakfast is included. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 非常感謝您入住八王子 R&B 酒店。 我們很榮幸得到您的高度評價。 我們非常感謝您的讚譽:「The best hotel I used in Tokyo.」。 酒店提供緊湊實用的客房,去年 12 月更換了新床墊,今年 2 月計劃引進新鏡子。 早餐深受許多客人的喜愛,菜單豐富多樣,包括麪包、咖喱飯、沙拉和酸奶。 我們很高興聽到您有一個愉快的住宿經歷。 我們將繼續努力打造一家深受大家喜愛的酒店。 非常感謝您在百忙之中抽出時間為我們的酒店寫下高度評價。 我們期待您下次光臨本酒店。 R&B 酒店接待員 小阪
Guest User
Single Room Non smoking
Stayed in Nov 2024
Business travellers
2 review
3.5/5
Posted on Feb 5, 2025
The first time I stayed here, I was surprised to find the handle of the bathroom door coming off, but they fixed it right away and I was able to stay there without any problems. The breakfast is more delicious than it is worth the price, so please try it!
Original TextTranslated by Google
Response from Property: 数あるホテルの中よりR&Bホテル八王子をご利用頂きまして、誠にありがとうございます。また、クチコミへのご意見を賜れました事重ねてお礼申し上げます。ご案内したお部屋にて不具合が生じてしまいましたこと、大変申し訳ございませんでした。今後、お部屋の設備不良に対してのチェックを強化していき、お客様へご不便をおかけしないよう、努めて参りたく存じます。また、朝食に関して嬉しいお言葉を頂きまして、誠にありがとうございます。R&BホテルのBは「breakfast」の意味が込められており、朝食には特にこだわりをもってご提供をしております。地元八王子産のはちみつはいかがだったでしょうか。次回は是非八王子のはちみつのご感想もいただけますと幸いでございます。また八王子へお立ち寄りの際は是非ご利用くださいませ。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。R&Bホテル八王子 支配人 三浦
Shu jan
Single Room Non smoking
Stayed in Aug 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Neat and comfortable
Love the varied breakfast!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. It's clean and comfortable! Our entire staff is pleased to hear that the hotel is clean and comfortable. We will continue to work hard to create a hotel that everyone loves. Thank you very much for taking time out of your busy schedule to write a review. We look forward to your visit again. front desk front field
luckynate
Single Room Non smoking
Stayed in Oct 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Nov 27, 2024
The room is relatively comfortable and clean. The space is not big, but if you only use it for sleeping, the needs are very simple. There are two convenience stores downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for choosing R&B Hotel Hachioji. Our rooms are compact and functional. We are glad to hear that you had a comfortable stay. We updated our hotel's mattresses in December and hope to make your future stays more comfortable. As you mentioned, the hotel is in a great location, a 7-minute walk to the train station and a 1-minute walk to several convenience stores. We are delighted to have received high ratings on other projects as well. We will continue to work hard to become a hotel worthy of your support. Thank you for taking time out of your busy schedule to write down your valuable comments. We look forward to welcoming you again. Receptionist Kosaka
Bubu
Single Room Non smoking
Stayed in Apr 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on May 18, 2024
One adult and one child stay. The environment is clean and cleaned every day. Breakfast is only for one adult. Children under 11 years old are free. The price/performance ratio of hotel accommodation is very high in the neighborhood. Recommended~~~
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Hachioji. We are also honored to receive a perfect score. As you mentioned, R&B Hotel allows children up to elementary school age to share the bed with their parents. We will accept up to one child per bed free of charge, so if you contact us in advance when making your reservation, we will provide a pillow and towel for the child at the front desk. We are very happy to hear that you were satisfied with the breakfast as well. We will continue to strive to provide hotel services that satisfy our customers. Please feel free to use our hotel again when you visit Hachioji. All our staff look forward to seeing you again. Miura, Manager, R&B Hotel Hachioji
Hisashi
Single Room Non smoking
Stayed in Sep 2024
Business travellers
1 review
3.2/5
Posted on Oct 27, 2024
The service is good, with welcome coffee etc. The rooms are very clean and comfortable, making for a pleasant stay.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. We are very pleased to hear that you enjoyed our welcome coffee, which is a recommendation of our hotel. Although 18 years have passed since our establishment, the rooms are very clean and we are very honored to hear that you had a pleasant stay. We replaced the mattresses in December and believe that they will make your stay even more comfortable. We will continue to strive to create a hotel that will be supported by everyone. Thank you for taking the time to post a review despite your busy schedule. All of our staff look forward to welcoming you again. Maeno, Front Desk, R&B Hotel Hachioji
かなた
Single Room Non smoking
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The breakfast was very delicious. The room was clean. The amenities were in the lobby, which was helpful. I used it for work, but I'd like to use it again next time.
Original TextTranslated by Google
Response from Property: この度はR&Bホテル八王子にご宿泊頂きまして誠にありがとうございます。当館自慢のご朝食をすごく美味しいとおっしゃって頂き、光栄の極みでございます。フロント前のアメニティコーナーもご滞在の一助となれたご様子に大変嬉しく思います。お仕事でのご利用との事でしたが、是非プライベートでもご利用頂きたく存じます。これからも皆様に愛されるホテル創りに邁進してまいります。お忙しい中、高い評価の口コミを賜りまして誠にありがとうございます。またのご利用をスタッフ一同心よりお待ち申し上げております。R&Bホテル八王子 フロント 前野
Guest User
Single Room Smoking
Stayed in Feb 2024
Solo travellers
1 review
1.0/5
Posted on Apr 1, 2024
Very bad! There were black marks on the pillow and the quilt cover, and after wiping with an alcohol cotton pad, some of them were blurred, like rust or scale! I have stayed in more than 30 hotels in Japan, but this is the first time I have encountered such a bad hotel!
Original TextTranslated by Google
Response from Property: Thank you for posting a review. We apologize for the inconvenience, but when a customer reports that the sheets are dirty, our front desk staff will replace them in the presence of the customer and then check to see if they are okay. Please note that we cannot respond to requests to make a complaint after the stay and ask for a refund. Also, we have not been able to confirm the stains on the sheets as shown in the photo that the customer attached. If a similar incident occurs again in the future, please bring the sheets to the front desk on the spot, otherwise we will not be able to respond. Thank you for your understanding.