Guest Reviews of Zizai Music B&B (Qilou Old Street Branch)
9.4/10
Outstanding
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(380)
Positive reviews(366)
Reviews with photos/video(130)
Friendly front desk staff(27)
Well designed(23)
Large rooms(20)
Easy to get around(19)
Convenient for shopping(19)
Well decorated(12)
Located in the city centre(9)
Many dining options(6)
Negative reviews(14)
Yvonne Teohy
Qi Lou Interior-View Double Bed Room
Stayed in Apr 2025
Solo travellers
8 review
9.0/10
Great
Posted on May 11, 2025
Great location right at the famous Qilou Old Street main tourist attraction spot, saved time and transportation tour in the area, and walking distance to famous food stalls.
Front desk was very helpful to carry the large and hand carry luggages up to my room located at second floor.
Bed is big, clean and comfortable. Room decorated with unique antique style. With the room price is reasonable especially located right inside the main tourist spot. Worth to stay and experience the heritage old buildings atmosphere.
Need to improve the maintenance and cleanliness of the surrounding especially the bathroom area due to humidity and mold spots, perhaps change the old carpets and install the lift or slopes so that easier for travelers to carry the luggage up to the room. Understand it’s costly for the maintenance of the heritage old buildings. Overall strongly recommended for tourists to experience the stay👍🌴
6/8
Response from Property: Thank you for your praise. Your words are like lively notes, playing in our hearts. Our homestay is like a collection of poems waiting to be read. We are glad that you can understand the romance in it and look forward to you coming again to continue writing this poetry.
Guest User
Qi Lou Loft Double Bed Room
Stayed in Mar 2025
Solo travellers
14 review
7.5/10
Posted on Apr 21, 2025
The location is super nice on the old street, and the aesthetic of the rooms is nice, with a bit of wooden smell as well. However, some things were a bit below what I'd expect:
-> The A.C. can cool the main room (seating area) well, but due to the loft bed and lack of fan, it stay warm for a long time, just barely gets a bit cool later.
-> When you leave the room and remove the card, even the sockets stop working! Usually I understand turning off the lights / A.C. etc, but ideally sockets would stay powered to charge stuff. Since I wasn't in my room often, I couldn't keep my laptop charged as expected.
Other than that, some walls were slightly moldy in the corners and a bit of grime around the edges, but not too shabby.
Response from Property: Thank you for your praise and feedback. We know there are still many shortcomings, but your encouragement makes us full of confidence. May your life be like a gorgeous rainbow, colorful and full of surprises. "When you are surrounded by mountains and rivers, you may think there is no way out, but when you are in the dark, you will find another village." We look forward to your stay again to witness our growth and progress.
JoonBond
Qi Lou Interior-View Light Luxury Double Bed Room
Stayed in Mar 2025
Solo travellers
93 review
10.0/10
Outstanding
Posted on May 28, 2025
I love this hotel so much, its a very old, charming, heritage hotel. Although is an old hotel, inside the room is very nice, clean and modern. The location also is the best, inside the walking street of Qilou Ols Street.
The front staff is very helpful and nice people.
Need to take note that the hotel doesn't have an elevator, so you better book the room on the ground floor, if you don't like to climb the stairs. The laundry machine is at level 5 , which is also open rooftop to see the old town. 2 nice cafe, seling a great coffee is next to the hotel .
If you take a Taxi or Didi, you need to stop at the front of the main road, because this hotel is located inside a walking street, and cars are not allowed to enter.
6/9
Response from Property: 親,您的好評是世間最美的畫卷,在我們眼中徐徐展開。這裏的每一處佈置、每一絲氛圍,都因您的欣賞而有了更深的意義,歡迎您隨時回來。
Txnx
Qi Lou Interior-View Double Bed Room
Stayed in Mar 2025
Family
21 review
9.0/10
Great
Posted on May 3, 2025
Awesome location and clean and spacious enough room for 2 pax. Toilet was quite clean but the pipe below the basin was leaking.
Car will stop outside the street and you only need to walk in about 200 m to this guesthouse.
Response from Property: Thank you for your praise. We know that there are still many shortcomings, but your encouragement makes us full of confidence. May your life be like a gorgeous rainbow, colorful and full of surprises. "When you are surrounded by mountains and rivers, you may think there is no way out, but when you are in the dark, you will find another village." We look forward to your stay again to witness our growth and progress.
Zizai Music B&B is the hotel that renovated from the old house in Qilou old street of Haikou. The Interior design mixed with modern and old fashion. The room with balcony give me the best experience staying in Haikou.
Response from Property: 親愛的客人,感謝您對我們酒店的青睞。您的描述讓我彷彿看到了一幅温馨美好的畫面,我們致力於為每一位像您這樣的旅人提供家一般的温暖。“海內存知己,天涯若比鄰”,願您的生活如詩如畫,充滿陽光與歡笑,再次歡迎您回家!
Kurtoss
Qi Lou Interior-View Double Bed Room
Stayed in Nov 2024
Couples
5 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Right in the heart of the qilou old street , older hotel but really convenient and staff are very friendly. Over all it was a good trip to Haikou .
Response from Property: Dear guests, your praise is like the breeze in the mountains, blowing through our hearts. Your arrival is the guidance of fate, and your love is the greatest compliment to us. May your journey always be as bright as the stars. If you set out again, this will always be your warm harbor.
This cute hotel is in the heart big the old town. We had a balcony view which was lovely. The location was walkable to restaurants nearby and anything else you may need. Even though the street may be crowded, it was still quite quiet at night. The hotel is a but warn in, but I found it charming.
Response from Property: Dear, your praise is the most beautiful picture in the world, which is unfolding slowly in our eyes. Every layout and every atmosphere here has a deeper meaning because of your appreciation. You are welcome to come back at any time.
Great hotel in great location. Perfect choose to stay here for 3-4 days. We live at 4th floor with terrace, it was good but take a note that number doesnt have any fridge, tableware. Also shower/toilet within 1m from bed with glass doors :D
Anyway i can recommend it to stay for short period.
Response from Property: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Vannyssa
Qi Lou Street-View - Light Luxury Suite (Two-Bedroom)
Stayed in Sep 2024
Family
8 review
7.5/10
Posted on Jan 3, 2025
What an odd room, toilet has no door just a curtain to the wash basin, followed by transparent glass door to the toilet seat and then shower area. We booked this room with parents and siblings. How on earth can we use toilet peacefully without door 😂 room has lots of useless cabinets built to just cover up the old walls of the original building which seems really unnecessary. Sofa in the room looks really battered and heavily used. But the saving grace is that toilet seat comes with bidet
Location is perfect as you are right beside the street where taxi can stop by and within the old street.
Response from Property: We are very sorry for the inconvenience, but we cannot meet everyone's hobbies and needs. We sincerely apologize to you, but our rooms are all available in pictures and videos online. I hope you can take a closer look before making a choice! We sincerely serve every tourist and hope to be a part of your journey. Best wishes.
Unique stay in the middle of the Old Street. The room needs some extra care, but it was definitely worth staying here because of the location and the terrace facing the walking street. At the time of our stay there was construction going on somewhere nearby, so it was quite noisy at day time, but those guys work so fast, I believe they will finish in a week or two. Good experience overall.
Response from Property: 尊敬的外賓您好,謝謝您對我們民宿的認可,在工作日白天施工在任何地方都是允許的,我們也沒辦法,所以請您諒解。
CHEW
Qi Lou Elegant Twin Room(NO Windows)
Stayed in Nov 2024
Family
5 review
9.0/10
Great
Posted on Dec 18, 2024
Great location with very helpful staff especially the reception desk who is very keen to help and provide info on places to eat, transportation etc. The double bedded room has curtains between the see through glass toilet and bathroom and bed area which provide some privacy compared to the Family room. Beds are very comfy and clean. One of the double bedded room had smoke smell and when we brough it to the reception desk, they were very prompt and helpful in removing the odour. Highly recommended place to stay for people who don't mind climbing stairs to their rooms.
Response from Property: 親愛的顧客,您的好評如同一縷温暖的晨曦,照亮了我們民宿的角落。您就像一位知音,懂得我們在這裏營造的每一份美好,期待與您再相逢在這一方温馨小天地。
Guest User
Qi Lou Elegant Twin Room(NO Windows)
Stayed in Nov 2024
Travel with friends
2 review
5.5/10
Posted on Dec 15, 2024
非常不满意!The room was not clean. The bathroom was full of stains and poorly maintained. The humidity made it uncomfortable, but the worst thing was the nauseating smell of smoke that did not allow us to sleep and remained on our clothes, on our skin and on our hair so strong it was. Do yourself a favor and avoid this hotel if you value comfort and cleanliness, and if you don't want to compromise your sense of smell forever. It was a truly disappointing stay.
Response from Property: This is a very unexpected situation. Because the door was opened for ventilation during the day, a guest accidentally broke into the vacant room to smoke and visit. We are very sorry for the inconvenience caused to you. We have strengthened hygiene management and maintained air circulation in the room to ensure that there is no odor in the room! I hope you can come back and give us another chance to make amends.
Alice
Qi Lou Street-View - Happy Reunion Family Room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 6, 2024
After we update to a large family suite room (x2 room) , it was well maintained , cozy and comfortable. Toilet is privacy too. Location was very very convenient and walkable to most attractions too.
A special compliment to a customer service young lady 小姐姐 at the counter. She’s young and passionate about hotel management and her helpfulness in assisting us to local attractions. Her enthusiastic energy really need appraisal. Her work behaviors really an asset to Zizai Music hotel.
Highly recommend to guests who booked with them. I’ll believe you be well taken care of.
Response from Property: Dear guests, thank you for your recognition. We will continue to explore on the road of service and strive to bring you more surprises and emotions. The sky is healthy, and the gentleman is self-improvement. I wish you a happy life and everything is successful!
Guest User
Qi Lou Interior-View Light Luxury Double Bed Room
Stayed in Oct 2024
Solo travellers
4 review
9.5/10
Amazing
Posted on Jan 31, 2025
A beautiful hotel in a great location. The room was comfortable and spacious. Would highly recommend this hotel.
Response from Property: 感謝您如詩人般細膩的讚美!您就像一位捕捉美好的精靈,發現了我們民宿的點滴詩意。我們如同守着一座夢幻之島,等待像您這樣懂它的人。期待與您再次相逢在這温馨之所。
Guest User
Qi Lou Elegant Double Bed Room
Stayed in Oct 2024
Travel with friends
24 review
8.5/10
Very Good
Posted on Jan 10, 2025
Great location in the Qilou Old Street Area. Unfortunately my room face a building site so I was woken up early. The room was a little stuffy but it seems my friends' rooms were fine. The staff is friendly and helpful. However, even though it has a coffee shop the provision is very basic (e.g. rarely has milk) - but there are other coffee shops nearby. Nice building.
Response from Property: 尊敬的賓客,衷心感謝您的肯定!正如大仲馬在《基督山伯爵》中所寫:“人類的一切智慧是包含在這四個字裏麪的:‘等待’和‘希望’!”我們“等待”您的再次光臨。祝安好!