Guest Reviews of Hotel Kronprinz Hamburg Hauptbahnhof
7.8/10
Good
48 review
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Verified reviews
Location8.8
Amenities7.0
Service7.7
Cleanliness7.8
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All reviews(48)
Positive reviews(45)
Reviews with photos/video(11)
Convenient location(19)
Easy to get around(17)
Close to train station(14)
Delicious breakfast(11)
Awesome stay(6)
Great service(5)
Negative reviews(3)
Joe the world citizen
Queensize
Stayed in Jun 2024
Travelling with friends
70 review
8.0/10
Very Good
Posted on Aug 4, 2024
The hotel is a little old. It’s located across from the train station. It is easy to walk around the city or take the trains to other nearby towns. The breakfast selection is not the best but it seems that we had no choice. The room is clean but the shower is a little old with some stains.
Longxing
Comfort Room
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jul 24, 2024
Great experience, have great memories, the staff was really nice!!
Guest User
Standard Room
Stayed in Sep 2024
Family
1 review
8.0/10
Very Good
Posted on Oct 20, 2024
Well situated for public transport. Reception was not very welcoming or helpful. Parking available at bus station €10 for 13hrs (09.00-2200) over night free.
Some rooms still need refurbishment. Continental breakfast very good and plentiful.
village
Family Room
Stayed in Jun 2024
Family
19 review
9.0/10
Great
Posted on Jul 9, 2024
near at the train station..the breakfast is good
and the have near by a mall its 15 mins walk
the europa passage the mall name..
near the food shop..
just walking distance
Jac.C
Standard Room
Stayed in Feb 2024
Travelling with friends
10 review
7.5/10
Posted on Mar 14, 2024
The attitude of staff are nice. They answer to our request quickly. However, I think the hygiene of the hotel can be improved. I particularly like the coffee from the breakfast.
Mayvind Darkenwood
Standard Room
Stayed in Jan 2025
Couple
10 review
8.5/10
Very Good
Posted on Mar 18, 2025
Nice hotel near the dock.
Svaroggg
Comfort Room
Stayed in Oct 2023
Family
12 review
7.5/10
Posted on Nov 4, 2023
Close to Hbf. The Hotel is old, but we enjoyed 3 meter ceilings. Breakfast is not great.
PHILLIP JAMES
Economy Room
Stayed in Jul 2023
Solo traveller
26 review
8.0/10
Very Good
Posted on Oct 2, 2023
As stated on the website, this hotel is directly opposite the Hamburg Railway Station and this adds to hotel being super handy to all attractions in Hamburg. Also the double decker tours buses leave from the station area. The main LGBTQ bars are also near here. (15 mins walk) My room was located in the middle of the building, so there was no street noise. However, the view was internal - between two buildings and there was very little natural light coming in. The room has no air-conditioning, so during the day it can be a little hot here in summer, but this was not a problem during the evening.. The hotel uses keys not electronic cards, so a little inconvenient. However, the biggest highlight was the included breakfast. Excellent selection of hot and cold dishes updated regularly by hotel staff. There are definitely cheaper places in Hamburg with better room facilities, but the location will always be a winner.
Anonymous User
Economy Room
Stayed in Nov 2022
Solo traveller
8 review
5.5/10
Posted on Dec 14, 2022
Cold welcome but it’s was neat and tidy
Raphael
Stayed in Aug 2022
Business traveller
30 review
10/10
Outstanding
Posted on Sep 30, 2022
Very small rooms. But location is good. Close to Main railway station.
Guest User
Queensize
Stayed in Dec 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Feb 6, 2025
Unfortunately, my booking was not available when I arrived, even though it had been booked about 4 days before arrival and confirmed by Trip.com.
Nevertheless, the friendly receptionist was able to solve the problem relatively quickly. But unfortunately I didn't get the room and/or upper floor I wanted!
Pretty chandeliers do justice to the hotel name!
The bathroom needs a bit of renovation...
Otherwise, everything was fine!
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Melissa Fr
Family Quadruple Room
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Jan 1, 2025
A good choice.Close to everywhere. Clean and friendly staff. Breakfast was very good. You can reach the airport by train (or you can order a taxi at the doorstep). We celebrated our new year here. Thank you for everything.🐞
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Anonymous User
Economy Room
Stayed in May 2025
Solo traveller
8 review
7.5/10
Posted on Jun 6, 2025
The hotel is located directly across from Hamburg Central Station. The rooms are a bit dated, but adequate for a one-two-night stay. The breakfast buffet was quite delicious and included in the room rate. All in all, I would definitely recommend this hotel for a one-two-night stay.
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Guest User
Standard Room
Stayed in Apr 2025
Travelling with friends
5 review
9.5/10
Amazing
Posted on May 20, 2025
Was in Hamburg and at the Kronprinz for the 3rd time this year and it was a great stay every time
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Guest User
Standard Room
Stayed in Mar 2025
Couple
3 review
6.0/10
Posted on Apr 22, 2025
The location is perfect, across from the terminal and close to everything. But from the start, they made a mistake with the double room we had booked and gave us separate beds.
At first glance, the room seemed clean until a small cockroach crawled on my pillow during the night.
Other than that, the hotel is fine, the breakfast was decent, and the service was good.