Steigenberger Hotels in Hamburg

a) check-in time 400pm, even when rooms are available, not willing to give out around noon. Have to repeatedly ask. b) computer system not flexible, if you have consecutive bookings, you have to check in multiple times, cannot ensure one can stay in the same room for multiple-consecutive bookings. Front desk is impatient /impolite in handling such requests. Inadequate front desk staff training. c) otherwise, hotel in a very convenient location, clean, tiny, well maintained rooms.

Stayed for three nights, and the room was hygienic twice and threw the rag on the sofa, which was very disgusting. The crib I asked for was not delivered to the room in time, and I asked again the next night before sending it. I have already said it twice when I checked in. But the surrounding scenery is good, friends say it is a hotel in the old money area.