Orange Hotel Select (Hangzhou Binjiang University City)

Orange Hotel Select (Hangzhou Binjiang University City) Reviews

Orange Hotel Select (Hangzhou Binjiang University City)

Gufeng Building, No. 555 Dongguan Road, Binjiang District, Hangzhou, Zhejiang, 310051, ChinaView Hotel Details
Orange Hotel Select (Hangzhou Binjiang University City)
Orange Hotel Select (Hangzhou Binjiang University City)Orange Hotel Select (Hangzhou Binjiang University City)Orange Hotel Select (Hangzhou Binjiang University City)
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Guest Reviews of Orange Hotel Select (Hangzhou Binjiang University City)

9.4/10
Outstanding
944 review
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(944)
Positive reviews(917)
Reviews with photos/video(101)
Friendly front desk staff(68)
Classy environment(62)
Quiet & comfortable(49)
Delicious breakfast(49)
Easy to get around(45)
Large rooms(33)
Perfect for business trips(19)
Close to metro(7)
Negative reviews(27)
Iblanorvarela
Queen Room
Stayed in Mar 2024
Business traveller
3 review
10/10
Outstanding
Posted on Apr 29, 2024
Very good
Response from Property: The warm message is full of happy expectations, and the treasured memories are rainbows that never fade! Xiaoju is always waiting for your arrival.
Faadi
Queen Room
Stayed in Apr 2025
Couple
23 review
8.5/10
Very Good
Posted on May 6, 2025
Nice location
Response from Property: 感謝客官對小桔的認可，小桔會繼續努力做到更好，給客觀更好的入住體驗，小桔一直伴隨您前行！
Mark
Queen Room
Stayed in Apr 2024
Business traveller
10 review
10/10
Outstanding
Posted on May 11, 2024
The rooms are new clean , friendly staff
Response from Property: 温馨的留言充滿着幸福的期待，珍藏的回憶是永不褪色的虹彩！小桔時刻等待您的到來。
M767538****
Superior Queen Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 28, 2025
Service: Excellent and friendly Environment: Nice and convenient Cleanliness: Very clean Facilities: New
Original textTranslated by Google
Response from Property: 温馨的留言充滿着幸福的期待，珍藏的回憶是永不褪色的虹彩！小桔時刻等待您的到來。
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Business traveller
6 review
10/10
Outstanding
Posted on Sep 26, 2025
The service experience at the Orange Hotel Subway Station Branch was truly impressive. From check-in to check-out, every staff member was courteous and friendly, making us feel right at home. The hotel's prime location, right next to the subway station, makes travel very convenient. The rooms were clean and tidy, fully equipped, and the beds were comfortable, allowing for a relaxing and restful stay. The hotel also offers free Wi-Fi, making it a great choice for both business and leisure travelers. Furthermore, the breakfast was plentiful and delicious.
Original textTranslated by Google
Response from Property: 温馨的留言充滿着幸福的期待，珍藏的回憶是永不褪色的虹彩！小桔時刻等待您的到來。
1381470****
Superior Queen Room
Stayed in Apr 2025
Business traveller
1 review
2.0/10
Posted on May 10, 2025
Very bad, called the front desk to ask if there is laundry soap, especially bad, there are bugs in the room at night
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for letting us know about the problems you encountered during your stay at our hotel. We regret that we failed to meet your expectations. Please allow us to express our sincerest apologies. We will actively improve and hope to provide you with better service in the near future. If you have any questions, please contact the front desk and we will resolve them as soon as possible. Thank you again for your support and we look forward to seeing you again! We wish you a happy life.
_WeChat275577****
Queen Room
Stayed in Aug 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Sep 28, 2025
Very good service, clean rooms, affordable prices
Original textTranslated by Google
Response from Property: 温馨的留言充滿着幸福的期待，珍藏的回憶是永不褪色的虹彩！小桔時刻等待您的到來。
_WeChat61502****
Queen Room
Stayed in May 2025
Business traveller
14 review
4.0/10
Posted on Jun 22, 2025
For the same price, I suggest you stay at the Yaduo next door.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for letting us know about the problems you encountered during your stay at our hotel. We regret that we failed to meet your expectations. Please allow us to express our sincerest apologies. We will actively improve and hope to provide you with better service in the near future. If you have any questions, please contact the front desk and we will resolve them as soon as possible. Thank you again for your support and we look forward to seeing you again! We wish you a happy life.
M257778****
Superior Queen Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 28, 2025
Very satisfied, will come again next time
Original textTranslated by Google
Response from Property: 温馨的留言充滿着幸福的期待，珍藏的回憶是永不褪色的虹彩！小桔時刻等待您的到來。
Anonymous User
Queen Room
Stayed in Dec 2024
Travelling with friends
13 review
2.0/10
Posted on Feb 3, 2025
Tourist cities always have the same theme. The prices are relatively cheap, but that's about it. Facilities: Average Cleanliness: Poor Environment: Poor, poor soundproofing. Upstairs people kept moving things around in the middle of the night, which made for terrible sleep. Service: I think the service industry should have a smile on their face, and even if they don't, they shouldn't have such a stern face! This hotel was chosen by a friend, and after this experience, I won't be considering Orange Hotel again.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for letting us know about the problems you encountered during your stay at our hotel. We regret that we failed to meet your expectations. Please allow us to express our sincerest apologies. We will actively improve and hope to provide you with better service in the near future. If you have any questions, please contact the front desk and we will resolve them as soon as possible. Thank you again for your support and we look forward to seeing you again! We wish you a happy life.
213221****
Queen Room
Stayed in May 2024
Business traveller
1 review
10/10
Outstanding
Posted on Jun 23, 2024
The room is clean and tidy, and the lights and curtains are all automated touch screens, which provides a good experience. The breakfast is rich and the price/performance ratio is very high!
Original textTranslated by Google
Response from Property: The warm message is full of happy expectations, and the treasured memories are rainbows that never fade! Xiaoju is always waiting for your arrival.
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Couple
5 review
3.5/10
Posted on May 29, 2024
Just as I walked in and was about to take a candy, I found a candy shell left by the previous guest in the corner of the sofa. I wonder how it was cleaned. I even booked a room with a bathtub, but it still couldn't be washed. Bad review.
Original textTranslated by Google
Response from Property: Dear guest, hello! The bathtub was previously burned with a cigarette butt, causing partial yellowing and oxidation. This does not affect normal use. Please dial 9 on your landline to contact us. Our front desk staff is available 24 hours a day to assist you. We will definitely strengthen room hygiene standards and provide more training for our housekeeping staff to improve their professional skills and hygiene standards. We also hope you will give Xiaoju an opportunity to apologize! We will actively improve and hope to provide you with better service in the near future!
M417155****
Queen Room
Stayed in Mar 2024
Business traveller
4 review
10/10
Outstanding
Posted on Apr 14, 2024
The environment is clean and tidy, the front desk service attitude is good, and messages are replied in time. It is close to Jiangnan College and the school gate can be seen from the window. It is very close to live here.
Original textTranslated by Google
Response from Property: Enjoy what you want! If you like it, come often. It is said that liking is love at first sight, and love is love that lasts forever!
Anonymous User
2-bed Room
Stayed in Jan 2024
Family
23 review
5.5/10
Posted on Feb 13, 2024
I stayed at the All Seasons Hotel in Hangzhou before, but I changed to Orange Hotel. It's hard to describe. The room I was assigned was next to the restaurant. It was so stuffy that I couldn't stand it. I changed to another room. The hygiene made me really despair of Orange Hotel. I will never book Orange Hotel again. There are dead corners everywhere. I advise everyone with mysophobia to choose carefully.
Original textTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you very much for telling us the problems you encountered during your stay in our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. We will actively improve and hope to provide you with better service in the near future. If you have any needs, please contact the front desk and we will solve it for you as soon as possible. Thank you again for your support and look forward to your visit again! I wish you a happy life~
_WeChat341219****
Queen Room
Stayed in Apr 2024
Business traveller
9 review
10/10
Outstanding
Posted on May 15, 2024
Very good, service number, environment 👌
Original textTranslated by Google
Response from Property: The warm message is full of happy expectations, and the treasured memories are rainbows that never fade! Xiaoju is always waiting for your arrival.