World Trade Center, No. 1, Xinan Road, Henan Street, Huicheng, Huicheng District, Huizhou, Guangdong, ChinaView Hotel Details
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Guest Reviews of Lavande Hotel Huizhou World Trade Center
9.2/10
Very Good
1302 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(1302)
Positive reviews(1270)
Reviews with photos/video(110)
Friendly front desk staff(88)
Easy to get around(49)
Convenient parking(40)
Many amenities(36)
Perfect for business trips(25)
Delicious breakfast(23)
Located in the city centre(16)
Stayed multiple times(12)
Negative reviews(32)
_WeChat239354****
Superior 2-bed Room
Stayed in May 2025
Travelling with friends
20 review
10/10
Outstanding
Posted on Jun 16, 2025
Facilities: All the necessary amenities are excellent.
Cleanliness: Clean, from the lobby to the room.
Environment: Overall, it's okay, and the hotel area is nice.
Service: The service was excellent, and the front desk receptionist, Wendidi, was great. Thumbs up.
Original textTranslated by Google
Response from Property: The world is so big, I met you, and you met me, it's great. I just hope that the world can become very small, so small that I can meet you again as soon as I turn around! Feng'er is honored to serve you and looks forward to coming again to provide you with a full 5-point service~~~~
Anonymous User
Elegant Queen Room (No Window)
Stayed in Apr 2025
Couple
2 review
3.5/10
Posted on May 18, 2025
Facilities: First, the cover of the first chapter doesn't match the picture. Only seven or eight floors of the building are hotel rooms. If you don't look carefully, you wouldn't know it's a hotel. Furthermore, the hotel isn't safe. Other members can do it, and it feels like a karaoke bar. It's run-down and there are cockroaches and stagnant water on the floor. Environment: The room is quite small and average. Cleanliness: The bed wasn't very clean. I didn't dare use the towels. There's no soundproofing, and I could hear the sounds of newborns at night. The water from the taps was either cold or hot. The water pressure was low, and the room felt like an office building. I've applied to convert it into a hotel.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying with us and sharing your feedback. We regret that your service was not satisfactory this time. We take your concerns very seriously. We will promptly report your concerns to our supervisors to provide even better service. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us.
Anonymous User
Business Room (2 Beds)
Stayed in Mar 2025
Family
28 review
7.5/10
Posted on Apr 23, 2025
I've always liked staying at the Lavande, but the wine list is a bit hard to describe. The location is good, and the front desk service is also good, but the room is inside the building, and the window is an inner window, which is not very comfortable. In addition, the soundproofing of this hotel is really too poor. Several older women next door kept chatting in Hakka, which was very noisy. In short, I didn't sleep well.
Original textTranslated by Google
Response from Property: Thank you for your review of Xiaoli. The most beautiful words in the world are often unspoken. Sometimes, what is unforgettable at first sight is not necessarily luxury or extravagance, but rather the warmth that touches the heart. Attentive attention to detail can create great power. We are willing to be the guardians of warmth and simplicity in the hustle and bustle of modern life. Xiaoli, we look forward to your next stay!
Justinpeng
Elegant Queen Room (No Window)
Stayed in Aug 2025
Business traveller
2 review
1.2/10
Posted on Oct 1, 2025
The room was average, the room was small, the air conditioner was not cold, was very noisy, and was not flexible in handling things.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying with us and sharing your feedback. We regret that your service was not satisfactory this time. We take your concerns very seriously. We will promptly report your concerns to our supervisors to provide even better service. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us.
320354****
Business Room (2 Beds)
Stayed in Jul 2025
Other
3 review
5.5/10
Posted on Aug 12, 2025
The room is not soundproof. The air conditioner is not well designed and the air vent is very large.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying with us and sharing your feedback. We regret that your service was not satisfactory this time. We take your concerns very seriously. We will promptly report your concerns to our supervisors to provide even better service. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us.
_WeChat39752****
Deluxe Suite
Stayed in Apr 2025
Business traveller
3 review
5.5/10
Posted on May 2, 2025
I'm a straight-laced guy and usually never give a bad review. This Lufeng Hotel was the worst experience I've ever had. I'm not picky about the environment or cleanliness, and I'm not too picky. The problem is, there's virtually no soundproofing. It felt like someone was talking in your ear. It was just bizarre. And I stayed in a suite, which should have been even quieter. Coincidentally, next door was a family of five parents with a child. The child wasn't very old, but he cried all night. I barely slept. When I reported this to the hotel, they did bring it to my attention and even gave me earplugs. So, the issue was addressed. The feedback is genuine, so please evaluate it yourself.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying with us and sharing your feedback. We regret that your service was not satisfactory this time. We take your concerns very seriously. We will promptly report your concerns to our supervisors to provide even better service. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us.
Anonymous User
Business Double Room
Stayed in Mar 2025
Couple
1 review
4.0/10
Posted on Apr 5, 2025
I paid nearly 400 RMB for a rubbish stay during the Qingming Festival. They didn't even bother to put a hair dryer in the room. I called twice after washing my hair, but it took almost half an hour for it to be delivered. I've never stayed in such a bad hotel. The facilities in the room were also very old. The shower head was inexplicably greasy, the TV was in tatters, and the set-top box was sometimes working and sometimes not. It was a serious problem.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying with us and sharing your feedback. We regret that your service was not satisfactory this time. We take your concerns very seriously. We will promptly report your concerns to our supervisors to provide even better service. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us. It is thanks to your feedback that we are able to continuously improve our service. We hope you will be satisfied next time you stay with us.
capshadow
Business Double Room
Stayed in Jan 2024
Family
15 review
10/10
Outstanding
Posted on May 5, 2024
Stayed during the Spring Festival, the staff at work still provided good service, the room was very clean, the facilities were good, there was a good morning tea nearby, Shuidong Street was very pleasant to go shopping at any time of the day or night, and the underground garage was convenient for parking
Original textTranslated by Google
Response from Property: Thank you for your evaluation of Xiaoli. The most beautiful words in the world are often unspoken. Sometimes what is unforgettable at first glance is not necessarily the luxury and complication, but the warmth close to the heart. Making ordinary details exquisite and serious will create great power. , we are willing to be the guardians of warmth and simplicity in modern busy life. Xiaoli looks forward to your next stay!
zhb2900
Superior 2-bed Room
Stayed in Feb 2024
Travelling with friends
261 review
10/10
Outstanding
Posted on Mar 17, 2024
The front desk service was good
Original textTranslated by Google
Response from Property: The world is so big, I met you, and you met me, it's great. I just hope that the world can become very small, so small that I can meet you again as soon as I turn around! Feng'er is honored to serve you, and looks forward to coming again to provide you with a full 5-point service~~~~
Anonymous User
Superior Double Room
Stayed in Oct 2023
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 23, 2023
The hotel is in the World Trade Center, the location is easy to find. I booked a room without a window, but the room and bed were very large. The front desk service was very good and the room was clean!
Original textTranslated by Google
Response from Property: The world is so big, I met you, and you met me, it's great. I just hope that the world can become very small, so small that I can meet you again as soon as I turn around! Feng'er is honored to serve you, and looks forward to coming again to provide you with a full 5-point service~~~~
Jiaen☁️
Superior Double Room
Stayed in Oct 2023
Business traveller
7 review
10/10
Outstanding
Posted on Nov 23, 2023
I have been to Huizhou several times, and I am really satisfied with this store in all aspects. The service attitude of the ladies at the front desk is very good, the room is very clean, the equipment is very smart, and the TV is also a large LCD screen. I will come again next time I have the chance!
Original textTranslated by Google
Response from Property: The world is so big, I met you, and you met me, it's great. I just hope that the world can become very small, so small that I can meet you again as soon as I turn around! Feng'er is honored to serve you, and looks forward to coming again to provide you with a full 5-point service~~~~
M507962****
Superior Double Room
Stayed in Oct 2023
Travelling with friends
4 review
10/10
Outstanding
Posted on Nov 22, 2023
This store is relatively new, the decorations in the lobby are very special, the front desk provides scented tea and hot towels, the hot towels are the kind that smell of lavender, the service is very good, the room has Bluetooth speakers, and the curtains are also smart. Overall it's great!
Original textTranslated by Google
Response from Property: The world is so big, I met you, and you met me, it's great. I just hope that the world can become very small, so small that I can meet you again as soon as I turn around! Feng'er is honored to serve you, and looks forward to coming again to provide you with a full 5-point service~~~~
M360614****
Superior Double Room
Stayed in Oct 2023
Couple
5 review
10/10
Outstanding
Posted on Nov 21, 2023
The location of the hotel is easy to find. When I arrived at the hotel, I felt the aroma of lavender. The service was also very good. One lady even wore a mask, which looked very professional. The room facilities are relatively intelligent, and it is the first choice for travel. Very good!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
_CFT0226813****
Superior 2-bed Room
Stayed in Apr 2024
Travelling with friends
12 review
4.0/10
Posted on May 15, 2024
The decoration started on time at 8 am. There is a video for you to watch.
I think the decoration is fine, but the front desk should at least explain it to me when I check in? The front desk didn't tell me, and I was woken up early in the morning. Those who want to sleep in should pay attention.
Original textTranslated by Google
Response from Property: 给您带来不便实在抱歉,小麗要在路边哭泣了,小麗会加强对前台小妹的培训。以后这个问题,我们这边也做了针对措施,小麗准备好了耳塞。装修时间我们也会进行管控。
Liangliangyue
Superior Double Room
Stayed in Oct 2023
Travelling with friends
3 review
10/10
Outstanding
Posted on Nov 5, 2023
Facilities: Overall good, with smart management, room music, very comfortable
Hygiene: relatively clean
Service: Very good service, the front desk lady is very enthusiastic and welcoming, and the service staff is also very timely when asking about needs in the room
Environment: The location is at the street entrance, there is a convenience store downstairs, it is very convenient to take a taxi, it is not noisy, and the room curtains are closed without light penetration, which is very safe
Travel type: It is very convenient to stay here when traveling
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us! Good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!