Merchant Marco Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou
Merchant Marco Hotel
No.1 of 4-Star Select Hotels in Hangzhou
No.38 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Last booked 11 mins ago on our site
Highlights
Ideal location
Superb views
Varied breakfast
Sparkling clean
Lots to doShow more
Amenities
Hiking
Fitness Room
Public parking
Car Charging Facilities
24-Hour Front Desk
Luggage StorageFree
Bar
Tea Room
All amenities
Property Description
The Merchant Marco Hotel provides a great place for travelers to relax after a busy day. The Merchant Marco Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
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9.6/10
ExcellentClean, good facilities, easy to get everywhere
All 21,540 reviews
Surroundings
Metro: Longxiangqiao
(330m)
Metro: Ding'an Road
(1.3 km)
Airport: Hangzhou Xiaoshan International Airport
(28.2 km)
Airport: Deqing Moganshan Airport
(32.1 km)
Train: Hangzhou Railway Station
(2.9 km)
Train: Hangzhou East Railway Station
(9.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Business Deluxe Queen Room
1 King bed
25m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
20-25m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Parent-child Suite
Bedroom 1:1 Bunk bed ● Bedroom 2:2 Single bed
25-30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
European suite of bunk bed
Bedroom 1:2 Single bed ● Bedroom 2:1 Bunk bed
45m² | Floor: 7,15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
Special Queen Room
1 King bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Selected Room (2 Beds)
2 Single bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premium Executive Lake-view Queen Room
1 King bed
25m² | Floor: 13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Deluxe King Room
1 King bed
25-30m² | Floor: 5-6,8-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
1
Discount Twin Room
2 Single bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premium Deluxe Twin Room
2 Single bed
25-30m² | Floor: 3,7,13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Executive Suite
1 King bed
50m² | Floor: 14-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Guestroom1
1 King bed
25-30m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
4
Boutique Executive Room - Lake-View (2 Beds)
2 Single bed
25m² | Floor: 13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
City View Twin Room
2 Single bed
25m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Business Deluxe Twin Room
2 Single bed
25m² | Floor: 4,8-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
City View Queen Room
1 King bed
25m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Merchant Marco Suite
2 King bed
160m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
5
European-Style Family Friendly Themed Family Suite
2 Single bed and 1 Tatami
45m² | Floor: 5-11,15-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Selected Double Room
1 King bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Family Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
45m² | Floor: 4-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Guestroom
1 King bed
20-25m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
4
Deluxe Double Room
1 King bed
20-25m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
City Room - Double Occupancy
1 King bed
20-25m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
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Guest Reviews
9.6/10
Excellent
21540 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.4
- Location9.6
- Service9.6
Average for similar properties in Hangzhou
Guest User
June 29, 2025
The hotel is ok, the location is bear to the lake and shopping area, but it’s not properly maintained and not what I would recognize as a 4 star hotel. the worst thing is that the windows are all very scratched and milky, therefore ruining the views.
Guest User
June 19, 2025
Excellent location, you are 5 minutes away from malls and all the nice restaurants. Our room had nice lake view. Our room is equipped with lots of amenities and is spacious. The furnitures of the room are a bit wearied down but overall okay. Overall we had a very enjoyable stay.
Guest User
July 7, 2025
We have booked two rooms. We have arrived early and the rooms are not ready. The counter allowed us to use one room first. The rooms are big and clean, we upgraded to the top floor and can walk to the balcony for a good view of the city. Will visit again.
Chau Hsien Matthew
June 3, 2025
Centrally located, 5min walk to the metro. Near to the west lake and shopping areas. many small eateries nearby. Hotel staff friendly and helpful, upgraded our 3 rooms, had a great view of the lake from my room. Rooms are well maintained and look to be recently refurbished. Room had both separate shower and bath. Highly recommend this hotel.
Curt 常鹰
July 8, 2025
Stayed here many times at this point, & pleased to say I like it just as much now as I did every other time. My absolute go-to hotel for Hangzhou. Decent price, decent rooms, very close to the West Lake, near the metro, & incredible views from the rooftop.
What's not to like?
红鲤游
April 24, 2025
Rooms were spotless, cosy, and quiet, with super-comfy beds and stunning west lake views. A special shout out to the front counter 小盛 proactive assistance at checkout, ensuring everything was perfect before departure. Perfect mix of luxury and heartfelt service. Extended my stay from yesterday.
Huyen9
June 9, 2025
Clean, good facilities, easy to get everywhere
Lynn
June 30, 2025
The staff provides excellent service. Able to advise on nearby attractions. Walking distance to mrt station and West Lake. We have been upgraded to higher floor rooms. The rooms are clean and upgraded with modernised facilities. The breakfast buffet is also good.
Guest User
June 28, 2025
Absolutely good! The room is more beautiful than the image, everything from customer service, breakfast and location are awesome. Will comeback if go to Hangzhou again.
Services & Amenities
Most Popular Amenities
Hiking
Fitness Room
Public parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Free
Bar
Tea Room
2 Restaurants
Café
Taxi booking service
Car Rental
Currency Exchange
Robot Service
Meeting Room
Business Center
Multi-Function Room
Stroller
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
2 Restaurants
Café
Meeting Room
Multi-Function Room
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, CNY 30.00 (approx. £3.12) Daily. Reservation not possible
Public parking
Additional charge
Car charging facilities
Valet Parking
Transportation
Car Rental
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Audio Visual Equipment
Wedding Service
Meeting Room
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
Translation tools available
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Bar
Lobby Bar
Room Service
Public Areas
Gift Shop
Robot Service
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Smoking Area
ATM
Elevator
Health & Wellness
Fitness Room
Hiking
Activities
Tea Room
Cleaning Services
Dry Cleaning
Ironing Service
Laundry Service (Off-Site)
Laundry Service (On-Site)
Facilities for Children
Stroller
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 16 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 39.00 (approx. £4.05) per person |
Children over 1.4m in height | CNY 79.00 (approx. £8.21) per person |
Adult | Buffet:CNY 79.00 (approx. £8.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 253
The Merchant Marco Hotel provides a great place for travelers to relax after a busy day. The Merchant Marco Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
With Hangzhou Railway Station just 3km away and Hangzhou Xiaoshan International Airport only 28km away, transportation is very convenient. Transportation around the city is also convenient, with Longxiangqiao Metro Station within walking distance. This hotel is located near many of Hangzhou's attractions including West Lake Music Fountain, Wushan Tianfeng Scenic Area and Hangzhou Suspended Glass Art Museum.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
With Hangzhou Railway Station just 3km away and Hangzhou Xiaoshan International Airport only 28km away, transportation is very convenient. Transportation around the city is also convenient, with Longxiangqiao Metro Station within walking distance. This hotel is located near many of Hangzhou's attractions including West Lake Music Fountain, Wushan Tianfeng Scenic Area and Hangzhou Suspended Glass Art Museum.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.