North Star Hangzhou International Expo Center Hotel

North Star Hangzhou International Expo Center Hotel Reviews

North Star Hangzhou International Expo Center Hotel

No.353 Benjing Avenue (Check-in on 7F), Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
North Star Hangzhou International Expo Center Hotel
North Star Hangzhou International Expo Center HotelNorth Star Hangzhou International Expo Center HotelNorth Star Hangzhou International Expo Center Hotel
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North Star Hangzhou International Expo Center Hotel Guest Reviews

4.8/5
Excellent
1321 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1321)
Positive reviews(1302)
Reviews with photos/video(323)
Delicious breakfast(145)
Large rooms(142)
Loved the view(83)
Friendly front desk staff(66)
Close to metro(34)
Perfect for business trips(32)
Tasty restaurant(13)
Delicious buffet(10)
Negative reviews(19)
Guest User
Business Double Room
Stayed in Nov 2024
Business travellers
1 review
4.5/5
Great
Posted on Nov 14, 2024
The hotel was clean and tidy, our room had a broken shower head and the aircon didnt really cool the room, we suspected the cleaner turned it back to 26 every time they had been in too as it would only be changed after the room was clean, this was probably the only negative. overall the hotel was very good
Response from Property: Thank you for choosing North Star Hotel, Hangzhou International Expo Center! I sincerely apologize for the unpleasant experience you had during your stay with us. We will address the issue and hope to provide you with the best experience next time. Thank you again for choosing our hotel.We uphold the principle of doing things with care and providing thoughtful service. We are committed to providing you with attentive service that feels like family care, making the hotel a warm and welcoming place for your journey. We hope that we will be your constant choice! Wishing you success in your work and happiness in your life!
Guest User
Deluxe Suite
Stayed in Dec 2023
Solo travellers
4 review
4.5/5
Great
Posted on Dec 6, 2023
The executive suite was as spacious as shown in the pictures with great view over the expo centers and landmark building. The rooms were clean and fairly equipped. There was a lot of cabinets to store your belongings. Facilities are good, gym is correctly equipped and very spacious. Bob at the reception was very helpful. One key improvement is the air conditioning, the room was hot and ventilation requires to open the windows to cool down inside the suite, the AC not being functional at that time of the year. The bathroom mirror lights are also very hot which does not help to cool down the room as the saff keeps it swithed on after the cleaning. Breakfast was fair with a big dining room and choices between western and chinese food options. The lounge bar is a bit lame. I did not try the Sky Garden, i will try next time.
Response from Property: Dear Guest,We deeply appreciate your emotional feedback.It is worthful and helpful to us.We believe that you have had a wonderful and memorable time at our hotel.We are very plaesed that you are satisfied with our facilities,location,foods and service. But as your said,you felt uncomfortable due to overheated air conditioning.we also fell sad about it.Moisture will clouding the mirror when you took a shower,so we installed the bathroom mirror lights that can heat.But it might raised the temperature of the room.The matchless Sky Garden is the one and only in Hangzhou.We invite you to have more experiences sincerely,feel four seasons,encounter more beauty.Take care and stay blessed!Hope to see you soon.
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Business travellers
3 review
3.0/5
Posted on Oct 6, 2024
Good Service
Response from Property: 尊敬的賓客,非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
26 review
4.5/5
Great
Posted on Dec 16, 2024
It is very convenient to watch concerts at the Expo Center or watch games at the Olympic Sports Arena. I was assigned a corner room with a large bathroom and a large bedroom. It is close to the subway entrance. It takes 7 minutes to walk without a red light. You can only walk to the Aojing building to eat around. I was catching a flight in the morning, but the navigation was in the opposite direction. The guard said it was Gate 2. I quickly communicated with the driver to walk to "Bo Ao Road", which wasted 10 minutes.
Original TextTranslated by Google
6/14
Response from Property: Dear guests, we have felt that you are quite satisfied with the location of our hotel, but we still encountered some minor problems. The hotel is located inside the Expo Center. The exact address of the hotel is Gate 4 of Hangzhou International Expo Center. After booking, you can inform us of your needs in advance, and we will arrange the room according to your preferences. The hotel is only one subway stop away from Dalianhua, 300 meters to the subway station, and about 20 minutes walk to Dalianhua. It is closer to the stadium, and the hotel is 10 minutes' walk away. It is very convenient to watch concerts and games. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with attentive service, so that the hotel will become a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Lyzhh
Superior Double Room
Stayed in Dec 2024
Other
10 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel we booked to watch Jeff Chang's concert is just a few minutes' walk from Exit A1 of the Expo Center on Metro Line 6. The room is large and comfortable, and the bathroom is large. The shower, washbasin and toilet are separated into three spaces with new facilities. The room also has a sofa, coffee table and a desk. The window faces the Expo Center, which is green and pleasing to the eye. The Big Lotus and Small Lotus stadiums are right in front of us. It is the first choice for hotel rooms for concerts.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch concerts and games. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Anonymous User
Superior Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Five stars for service! Five stars for landscape! It's very close to the badminton competition next door. There is also a super large landscape park on the 7th floor! It's also very convenient to go to concerts! Recommended to stay. The breakfast is also great
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch concerts and games. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Tianshideyanlei
Standard 2-bed Room
Stayed in Dec 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I went to watch the concert of Prince of Love Song with my friends. The hotel front desk and concierge both placed the route map of the concert venue, which was convenient for the guests. The lobby manager Xiao Zhao called me in advance and asked about my needs. The room was prepared early in the morning that day, and the two rooms were arranged together. They also took care of me during the stay, which was very grateful. I will choose to stay here again when Jacky Cheung performs at the concert next year.
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6/7
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch concerts and games. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Kittyyingying
Executive Room (2 beds)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Very satisfied with the room, and you can see the big lotus. This time I booked it to watch Zhang Xinzhe's concert in Hangzhou. It is very close from the hotel. The hotel is very attentive and gave us a specific route map, which is really good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch performances. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Guest User
Superior Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
After booking the room, the housekeeper Li Yan arranged an upgraded room type with a window facing the park, which was very satisfactory. Due to the children's competition, the check-out was delayed to 4 o'clock, which was very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch performances. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Zhutouhoumian
Deluxe Suite
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The room is spacious and clean. It takes about 10 minutes to walk to the venue to watch the badminton finals. It is very convenient! The breakfast variety is also rich and meets all needs! Traveling with a 10-year-old child, there is a sofa in the room, which can be made into a bed! Very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters from the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch performances. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
renee66_ye
Business Room (2 beds)
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 16, 2024
A good hotel experience. Except for the lack of heating at night, the service attitude, hygiene and environment are all very good. It is especially suitable for going to the big lotus to watch the concert. Breakfast is not pre-prepared, even the small wontons are made by the catering department themselves, which must be praised. The baguette and multi-grain bread are also very delicious, soft inside and crispy outside, super delicious! There is also a sky garden, where you can actually see the fruitful grapefruit trees, the small bridge and the flowing water, and the gardeners weeding. It is really refreshing! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is equipped with a central air-conditioning system. If you feel cold or hot, please contact our lobby manager in time. The hotel is only one subway stop away from Dalianhua, 300 meters to the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch concerts and games. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with attentive service, so that the hotel will become a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 14, 2024
I came to Hangzhou for a trip and originally planned to stay for one day, but now I brought my family and friends and stayed for several days. Thanks to the lobby manager, Mr. Zhao, for arranging a very good room and also arranging my family on the same floor, which is much more convenient.
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Hangzhou International Expo Center North Star Hotel! Hangzhou International Expo Center North Star Hotel is a luxury business hotel supporting Hangzhou Expo. It is located on the south bank of Qiantang River, east of Qianjiang Third Bridge, and in the core area of ​​Qianjiang Century City, Xiaoshan District. The hotel is only 1 km away from the Qiantang River. With its unique geographical location and convenient and fast transportation network, it is an ideal venue for various exhibitions, conferences, and activities. We adhere to the concept of doing things with heart and serving attentively, and are committed to providing you with family-like care with attentive service, making the hotel a warm place like home during your journey. I hope we will be your constant choice! I wish you a smooth work and a happy life!
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The hotel environment is very good, the room is large and the layout is very attentive, the buffet breakfast is rich and tastes good, it ranks among the best hotels I have stayed in. Special thanks to Miss Wu Lichao, the guest director, who called in advance and sent me the location, which saved me a lot of detours, and helped to upgrade the suite for free. The experience was full and it was a very pleasant trip. Next time I come to Hangzhou to watch the game, I will still choose Beichen. Looking forward to seeing you next time. 😄
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel is only one subway stop away from Dalianhua, 300 meters to the subway station, and about 20 minutes walk to Dalianhua. It is even closer to the stadium, 10 minutes walk from the hotel. It is very convenient to watch the game. At the same time, we are very honored that our high-quality service can make your trip to Hangzhou leave a good memory. We adhere to the service concept of doing things with heart and serving attentively, and are committed to giving you family-like care with caring services, making the hotel a warm place like home during your journey. I hope we will be your constant choice. All our colleagues sincerely welcome you to come home often! I wish you a smooth work and a happy life!
Guest User
Executive Suite
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The environment is very good, clean and quiet (there is also a sky garden, but it's a pity that I don't have time to visit it. I will book it next time). There are still many construction projects around, but there is no noise. Also, the service here is amazing! I would like to especially thank the housekeeper Miss Li Yan, who is very enthusiastic. When the child made the floor dirty, the auntie came to clean it immediately! She also asked if I needed help. I have stayed in so many hotels, and this is the most timely response! The staff in the lobby downstairs are also very enthusiastic, very praise
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Hangzhou International Expo Center North Star Hotel! Hangzhou International Expo Center North Star Hotel is a luxury business hotel supporting Hangzhou Expo. It is located on the south bank of Qiantang River, east of Qianjiang Third Bridge, and in the core area of ​​Qianjiang Century City, Xiaoshan District. The hotel is only 1 km away from the Qiantang River. With its unique geographical location and convenient and fast transportation network, it is an ideal venue for various exhibitions, conferences, and activities. We adhere to the concept of doing things with heart and serving attentively, and are committed to providing you with family-like care with attentive service, making the hotel a warm place like home during your journey. I hope we will be your constant choice! I wish you a smooth work and a happy life!
Guest User
Superior Double Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
I felt very good staying here. The lobby manager Zhao Shuchuang arranged a room for me in advance according to my needs. It was close to the sky garden and had a great view of lotus flowers of all sizes. The room was quite large and well-equipped. After I checked out, I was promptly invoiced. Everything was done quickly. The breakfast was also very, very rich! There were so many dishes!
Original TextTranslated by Google
Response from Property: 感謝您對杭州國際博覽中心北辰大酒店的信賴與選擇!杭州國際博覽中心北辰大酒店是杭博配套豪華型商務酒店,坐落於錢塘江南岸,錢江三橋以東,蕭山區錢江世紀城核心區,酒店距錢塘江邊直線距離僅1千米。 得天獨厚的地理位置,方便快捷的交通網絡,是各類展覽、會議、活動的理想舉辦場地。我們秉承用心做事、細心服務的理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇!祝您工作順利、生活愉快!