To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(57)
Positive reviews(54)
Reviews with photos/video(12)
Awesome stay(14)
Friendly staff(10)
Awesome rooms(8)
Clean and tidy(7)
Great location(7)
Convenient location(6)
Awesome amenities(5)
Negative reviews(3)
Guest User
Superior Double Room Non Smoking
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Mar 19, 2025
Our room was lovely & staff were friendly
Guest User
Superior Double Room Non Smoking
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 30, 2025
Located in a quiet area, has all the amenities needed.
But away from main food/restaurant area so would be great to have more meal options.
Rooms are not that sound proof so can hear lot of noise.
Outdoor areas could be more maintained including mgmt of mosquitoes and maintenance of plants.
Has a game area which is great fun but it’s smoking friendly so not great for people that don’t like smoke. Smoking should be banned in closed public shared areas!!!
Peng Hua
Studio
Stayed in Oct 2024
Solo travellers
1 review
4.5/5
Great
Posted on Nov 24, 2024
Love the studio room. Spacious with all that you need. The pvc cord of the bidet is so hardened that its quite a task to use it!
Staff at reception are helpful. Arrived early & was given an early check in. TQ. Door man very alert & helpful. Sends luggage to ur room, opens hotel door each time u go thro, put your luggage into your taxi; he did it all . My experience in the restaurant for breakfast unfortunately was not so good. Waitress offered to get me my cup of latte kept me waiting. After i’d downed my plate, i went to her n learnt that the coffee machine was hvg a problem. Yet this was not communicated.
Soomni
Superior Double Room Non Smoking
Stayed in Dec 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jan 29, 2024
We spent seven nights and really enjoyed the hotel and it's amenities. The gym and the sauna were surprisingly good. It was too cold to use the outdoor pool but it looked very tempting.
The location was great - outside of the noise and the pollution of the old quarter but close enough that everything was within reach.
Guest User
Superior Double Room Non Smoking
Stayed in Mar 2024
Solo travellers
12 review
4.5/5
Great
Posted on Jun 9, 2024
Great for the gym and pool. Old fashioned expat club vibe.
Amijiujiu
Superior Double Room Non Smoking
Stayed in Apr 2023
Business travellers
68 review
4.7/5
Amazing
Posted on May 25, 2023
excellent stay. A golf practice ground outside the lobby, with beautiful river view.
r0dders
Superior Twin Room
Stayed in Mar 2023
Family
3 review
4.2/5
Very Good
Posted on May 17, 2023
Very nicely located hotel, away from the noise of Hanoi but close enough to everywhere. What it lacks in modernity, it makes up for in ambiance and tranquility.
Good and reliable hotel in the heart of tay ho.
an*
Superior Double Room Non Smoking
Stayed in Nov 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Good location.
Anonymous User
Superior Twin Room
Stayed in Sep 2022
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 20, 2022
Good !!!!!!!!!!!!!!!!!!!!!
..........................
Guest User
Superior Twin Room
Stayed in Jan 2023
Solo travellers
1 review
4.5/5
Great
Posted on Feb 3, 2023
Visiting Hanoi, hotel was nice, rooms nice staff great, good facilities. The hotel has a focus on golf (great range into the lake) but it's a shame about the golf clus for hire if guests don't have their own clubs - I know it's a really minor issue but would encourage the hotel management to at least provide more up-to-date equipment, afterall guests are paying to use the equipment. Otherwise nice Hanoi hotel, would return.
KumarNanda
Superior Double Room Non Smoking
Stayed in Dec 2022
Business travellers
1 review
4.0/5
Very Good
Posted on Feb 7, 2023
Comfortable rooms. Great food. Great view overlooking the lake. Nice place during summer.
Guest User
Stayed in May 2022
Solo travellers
2 review
3.5/5
Posted on Jul 1, 2022
Everything is ok but the price is a bit high
Nanrenbangxiongdihui
Superior Twin Room
Stayed in Nov 2024
Travel with friends
286 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel is very good. The door is right next to the Tran Quoc Pagoda, and it is very convenient and fast to go to major attractions. The room is very large. It is rare to find such a large room in Hanoi, Vietnam.
Hygiene: Clean and very suitable for family travel
Original TextTranslated by Google
Banbanbao
Studio
Stayed in Dec 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Very comfortable! Very good~
Original TextTranslated by Google
Response from Property: Dear Banbanbao,Warmest greetings from The Hanoi Club Hotel and Residences.Thank you so much for your great fedback, we are so haapy to know that you had acomfortable stay and look forward to welcoming you back soon.
Guest User
Superior Double Room Non Smoking
Stayed in Sep 2024
Solo travellers
24 review
4.2/5
Very Good
Posted on Oct 7, 2024
This hotel is not recommended. The sink does not drain well and the service is average.