Au Coeur d'Hanoi Boutique Hotel Reviews

I love the location of this hotel , you can walk around the Old Quarter area nearby places. Also many shops and restaurants. The Front desk staff is equipped with a service minded attitude.

We will definitely go back..;) Breakfast is good. Hotel staff were very nice and friendly.

Even though the hotel seems to be quite old but I found it still impressive by prompt services from staff. All inquiries have been responded promptly by all staff from hotel. Location is great, accessible to many tourist destination. Breakfast is edible

We stayed 1 night, great location in the middle of the center. Staff is polite and helpful. Breakfast was small but ok. Rooms are small but convenient as it has all you need. There are many eateries around as well as tourist attractions. Car less zone in the weekend evening hours.

We were traveling with our kid and grandparents. Disappointing experience from our arrival where we were not given the bed type we booked several weeks in advance. Then “Luxury” room is definitely not what we got and for the price we paid (50$ a night) this was below expectations. Corridors of every hotel floors are dirty and full of stains and dirt, bathrooms lacks of better cleaning and are tiny. The toilet is straight into the wall, for anyone taller than 1m50 it will be very uncomfortable. Towels were full of wholes, and were not replaced after we said it to the reception staff. The room was very humid for 2 days in raw even though we kept windows closed. This made the sleep very unpleasant as the bed sheets were wet, on top of an old and uncomfortable mattress and pillows, and all clothes wet every morning. Electric wires are hanging from the walls. And on top of all this our room wasn’t cleaned. Pictures on trip.com are totally misleading and we will never come back this is a scam for this price.

Excellent property with an efficient friendly front desk. A well appointed room, would visit again. Breakfast buffet generous selection with fresh fruits.

Location was great since it close to everything and the staff are nice and accommodating.

At very good location, close to the lake, night market and bus stops. The room was comfortable. Quiet at night. Staff were friendly. The room had bath tab.

Deluxe room is not as spacious as luxury room but still okay for a night or two

Nice place and good

Old style no water heater 😅

Good location but everything quite old and not clean at all . I ask them to open the aircon for me, they said if you want cold turn the ac off , if you want hot turn the heater mode or something... (don’t understand) Even though i do like them, we still sleep in hot temperatures 😩😩

Very friendly staff and clean hotel with perfect location - highly recommend.

The only advantage of this hotel is the Location which is perfect if you are planning to stay in the heart of Hanoi. Rest everything in the hotel is average. Breakfast menu is a disaster.