Best Pet friendly Hotels in Heidelberg

fantastic! The location is excellent and the hotel is well managed. I do. It hesitate to recommend this hotel to any traveler who wants to stay one or a couple of nights I the beautiful city of Heidelberg. The breakfast is variable and rich. The staff are extremely friendly and helpful! The location is great for visits in the old town but also for early morning walks in the nearby forest

Breakfast: Amazing food, view from breakfast was the highlight Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”. Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.

Hotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.

The hotel is right outside the train station. The room is average, but it has everything you need. It is simple, comfortable and new. You can check in via the self-service machine, which is more than expected. It is cost-effective and has a good location. You can walk to the attractions.

It’s alright in terms of cleanliness. Great staff. The lifts were broken.

Pros: good location, right next to the train station, relatively clean, good breakfast Cons: expensive, no bottled water, had to run out to buy water in the middle of the night

The service was very good. The first room had some minor issues, so they helped to upgrade the room. The breakfast was also delicious. There is a station nearby, which is very convenient to the train station and the ancient city.

Traditional German style, the room layout is more traditional, the owner is very good. Convenient parking for self-driving. It is not far from the hotel to the old town. You can also cross the river first and go to the Philosopher's Trail.

Der Check-in-Prozess war sehr interessant, da man seine eigene Schlüsselkarte selbst registrieren muss. Das Hotel war insgesamt sehr sauber, und der Rezeptionist war freundlich und hilfsbereit. Der Aufenthalt hat mir wirklich gut gefallen. Das Zimmer war modern und gut ausgestattet, und auch das Bad hat einen tollen Eindruck gemacht. Insgesamt ein sehr angenehmer Aufenthalt – ich würde jederzeit wiederkommen!

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.