Onyado Fugetsumuhen

It was an inn that I didn't want to stay even if it was free. Not worth the price at all. Neither the cleanliness nor the service is at the level of a ryokan. The food was dry and cold with no freshness. It feels like the taste should be sweet and salty. I wanted to increase the number of reviews on my way out, so I thought I was fooling myself for writing reviews because I would give you a 1000 yen off ticket.

There was not a single good place so far, and it was my first experience at a terrible inn. Probably "Uri", the cable car can only ride one pair at a time. It takes time to go back and forth, so if there are two groups in front of you, you will be kept waiting in a small waiting room for 20 minutes. During that time, the same attendant repeatedly asks, "What's your name?" I don't take notes or check the roster. Another "selling" is that self-driving carts have a whiplash impact when they start moving and when they stop. I don't know who controls how it stops, but it doesn't stop in front of the building where my room is, or it doesn't stop in the restaurant building. On the contrary, it will not move at all in a place where there is nothing. Called the front desk, no answer. No apology when I thought the valet finally came. When you try to get off, it suddenly starts moving. Even if the open-air bath is warm, the water temperature cannot be raised. Talking to the front desk doesn't change anything. The sashimi of the meal was dry. The sashimi at chain izakaya is dozens of times better. To put it bluntly, it's the worst thing ever! Low level as I have never seen the customer service of employees. Booth level for a junior high school cultural festival. Even if you tell them about your troubles, they will say "that's how it is" or "I'll report it" without apology. I don't have a piece of awareness that I'm an employee in my workplace, and I feel like I'm a part-time job. They are irresponsible, have no awareness as members of society, and are not educated. Even when I told the employee about the problem with the electric cart, I didn't apologize and just called my sleepy boss. The boss said "I'm sorry" for the first time, but he didn't even ask me, "I don't mind if you check out at 11:00 as an apology." I was stunned and told him that I would check out early in the morning because I didn't need breakfast. While I was still sleeping at 7:00 in the morning, the phone in my room rang, and a man who claimed to be the manager asked me, "I want to apologize for last night, so can I go to my room?" When I refused and went to the front desk, there was the manager, and suddenly I was dogeza. Worst since morning.

I used an annex this time, and I felt that the basics of hotels, inns, and the hospitality industry have been largely lost. First, take a bath. If it is sold as having an open-air bath, it has not been cleaned. It is also important to take one day at a time to perform high-pressure washing. Even if nets are installed to remove trash, the nets themselves are dirty and rusty. The floor tiles are also damaged in many places, which can also cause injuries to customers. Next is the meal. There is no menu that is worth the wait until customers move on. Also, when explaining the food, the staff members were explaining the sashimi to themselves. The direction of the silver is also wrong. A lot of basic manners are missing. If the hosts and management have good manners, the staff will inevitably be nervous, and the natural flow of the staff and the hotel will not occur. Instead of worrying about the return time of customers and meal times, we re-evaluated the important facilities, staff, and staff, and then reorganized the system to welcome the next customer. I really felt that it was better. I've traveled around the world and seen many different hotels, but as a Japanese person who brought a foreign friend with me, I was a little disappointed because Japan's meticulous manners, cleanliness, and genuine consideration were largely forgotten. . Also, since times are changing, I am disappointed that there is no option to choose between dinner and breakfast menus (at least Japanese or Western). I felt that this was possible because it was set up without any requests or requests from customers, and without any selection system. Times are changing, but I think it would be even better if we reconsidered the consideration of the Japanese people, or at least basic manners. Because it is surrounded by wonderful nature.