Hong Kong Islands District Hotels

When you walk into the lobby you're astounded by the richness of it. It's shiny and modern and lovely. Everyone is professional and friendly, and you're literally attached to the airport, so all your anxiety melts away knowing you'll get there on time. You go up the elevator to your floor and the musty smell of mildew slaps you in the nose. You push your luggage through deep pile carpet, trying not to think about how long it's been there and swearing you've seen it in some classic 80s films. You get to your room. It's the smell that hits you first. Moldy. It's overwhelming. You go to open a window but it's secured shut with screws. The warped walls and carpets tell you this hotel was a gem thirty or forty years ago and they've done very little to it since. The refillable water bottle is amazing. I loved it. The shower was hot and the bathroom was clean. Excellent. The smell gave me a headache and I slept poorly because the ac had to stay on and stay cold to keep the smell at bay. The breakfast was a good break from the bleakness of the room. I guess what bothers me is it wouldn't take a whole lot to make some improvements. New carpet. Air purifier. I know there's more than a thousand rooms, but there's no way they're filling them all up at these prices. Just fix it up section by section.

The hotel is located near Hong Kong International Airport and has a shuttle bus service from tha airport, which is very convenient. The rooms are small, but, very clean and had the bare minimum for a one-night stay. I thought it was perfect, but I wouldn't recommend it for long stays. The hotel has vending machines and a restaurant on the grand floor. The menu has a varied for a complete lunch or dinner. Breakfast could be improved if they offered omelets; it was still fine for me, with enough options to choose from. I will recommended it to my friends. 👍

Staffs are all accomodating and excellent customer service. Especially Ms. Amber from the front desk. View from the hotel room is fantastic. Location is accessible and have free transportation from tung chung stn. Will surely come back again and recommend this hotel to our friends and relatives.

This is my second time staying at Disneyland Hotel HK. It’s beautiful and grand hotel that puts the comfort and peace of their patrons at top priority. Of course, the magic that transcends through the entire hotel speaks in volumes through its decor, character greets, themed food and drinks and especially the hotel lobby Disney store, which I made a point to stop by every now and then! The hotel has a shuttle to Disneyland every 15 mins, making it very convenient to hop on and and get to Disneyland. The hotel room was comfortable and clean. We had a lovely anniversary touch by the hotel once we informed them about the special day. Everything felt lovely, thanks for making our stay so magical!

I've stayed at Disney's Explorers Lodge twice, and both times had a lovely stay and experience! Beautiful hotel and scenery! Staff friendly and helpful! Christmas time at any Disney resort is just magical!

We were only able to check in at 4 PM, even though it was a weekday and clearly low season. The hotel itself feels quite old. The room size was acceptable, but the food options were very limited, and there wasn’t much in terms of service. The only real advantage is the location — it’s very close to Disneyland. One thing to note: basic amenities like a toothbrush and shaver are chargeable at HKD 40. The staff explained that this is due to government regulations prohibiting hotels from providing certain toiletries for free.

Arrived from a long flight and went to bed shortly after arrival. With we woke up we noticed quite a few things. The wallpaper was sagging and split open above the bed, the furnishings were in terrible condition with cracks all over the edges, the bathroom had a broken string pull chain, carpeting was filthy, even the tv remote was so old that you could not read the numbers on the key pad. The worse was the moldy grout in the shower and in the VENTING SYSTEM. It was so unhealthy that the sprinkler above the vent had mold growing on it. It looks like it hasn’t been refurbished for at least 20 years. When I explained the situation to the general manager, he said he would “ look into it.” I didn’t realize that all night long we were breathing in moldy air that may jeopardize our health. Overall, it was one night, and would definitely not stay again at this hotel. We are not sure how this hotel was “highly” rated.

Very good hotel and great experience. Check in was smooth with Edith providing great service. Bed, amenities, overall service was very good. Only fault I found was the Air Conditioning was broken and although the rooms were changed right away, I think this should have been caught during the previous guest’s stay. Again everything was excellent just one inconvenience.

The shuttle from airport/tung chung to hotel and vice versa is very convenient especially for families with kids. Room is very well maintained and comfortable. Excellent food choices for adults and kids. Staffs are accommodating and friendly.

The staff were polite and helpful, giving me all the information I needed. The view of airplanes taking off was amazing to watch. The breakfast buffet had many choices and tasted good. Overall, it was a great stay with friendly service, a beautiful view, and nice food.