Shangri-La Hotels in Hong Kong

Facilities: All facilities were very convenient, making for a comfortable stay. The lobby desserts were delicious and affordable. Cleanliness: Excellent. Environment: Very good. Service: The front desk staff were excellent; they didn't require a deposit and spoke excellent Mandarin. I even forgot to bring cash, and the bellhop kindly paid for my taxi fare, which saved me from an awkward situation. I wasn't sure if the Executive Suite included Executive Lounge access, but since our other room did, the front desk kindly arranged for both rooms to have Executive Lounge access. After returning home, my mom accidentally took one of the room key cards with her. I hope it's not an issue.

For my child's birthday, we opted for a family-themed room, and the entire 45th floor is dedicated to family suites! The moment the elevator doors opened, a whimsical mini train greeted us, instantly whisking us away to a fairy tale kingdom! There's a dedicated children's club offering dining, entertainment, and a variety of craft workshops daily! In fact, you could easily spend your entire stay without leaving the hotel, as it perfectly caters to all children's dining and entertainment needs, allowing parents to truly unwind. It truly gets a huge thumbs-up from us! We'll definitely be choosing Island Shangri-La Hong Kong again on our next visit!