Hotel-Garni Stern - Bed & Breakfast & More

The bed broke the second I sat on it to go to bed. I am a small woman. As it was past 10PM, I had to sleep on a broken bed which hurt my back very badly. Not even an apology. I saved my money to go to the restaurant since it is extremely expensive, which says it's only for hotel guests, well they sat me in a small room all alone while they had a party for non guests. I asked why I was never informed I could not eat in the restaurant, they said they told me so in an email. I showed them the email proving that was a lie, so they switched to blaming me. For none of this was I offered even a small gesture like a complimentary wine. The most insulting is they could not even apologize. Oh and my view was of a construction zone... Oh and the cleaning lady opened my door at 8AM while I was sleeping. I don't complain often but honestly this is just completely insulting and quite frankly humiliating to their guests. To recap I spent 98EUR for a child sized broken bed, 40EUR to eat in a small room alone without informing as a hotel guest I could not actually eat in the restaurant while their website says restaurant is only for hotel guests. I cannot recommend this establishment to anyone.