Frederick's Lodge

Frederick's Lodge Reviews

Frederick's Lodge

M99X+W6G, Kumasi Metropolitan, Kumasi, GhanaView Hotel Details
Frederick's Lodge
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Frederick's Lodge Guest Reviews

4.3/5
Very Good
73 review
Verified reviews
Location4.2
Amenities4.3
Service4.2
Cleanliness4.3
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All Reviews(73)
Positive reviews(71)
Reviews with photos/video(4)
Negative reviews(2)
LiaoSam
Superior Room, Non Smoking
Stayed in Mai 2024
Couples
2 review
4.5/5
Great
Posted on 21. Mai 2024
nice hotel clean and comfortable. wifi is fast but with limitation in mb. we ran out of internet in the middle of the night. haha. so it is really not unlimited free wifi. breakfast is with limited option. i would rate this hotel a fair one.
Guest User
Stayed in Jan. 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on 24. Jan. 2023
Amazing staff with great reception. The dinner set was simple amazing. Try their Jollof. Very responsive to guests needs. The Wi-Fi was back on in a short time after going down. I planned spending just one night but ended up sleeping for two nights whiles still contemplating on adding another night. Easy to get to the town Center. Highly recommend.
Guest User
Superior Room, Non Smoking
Stayed in Sept. 2023
Business travellers
35 review
4.0/5
Very Good
Posted on 26. Sept. 2023
還行吧,一般,在國外還不好找
Translate
will m
Stayed in Juni 2024
Friends
5.0/5
Outstanding
Posted on 14. Juni 2024
Excellent conditions all round, courteous service and an exceptionally clean environment. All inclusive delicious breakfast and decent pool to cool off in. Fully air conditioned indoor spaces with option to control individual room temperatures. First choice accommodation when visiting Kumasi.
Response from Property: Dear Cherished Guest, Thank you so much for taking the time to leave such a glowing review of your recent stay with us! We are so glad you enjoyed our excellent conditions, from our friendly service and super clean environment to our tasty breakfast and refreshing pool. It is also great to know you appreciated the air-conditioned spaces and the option to control your room temperature. It's all part of our way of making you feel at home, even when you're away from home. We strive to create the best possible experience for our guests, and your kind words affirm that we are on the right track. We are honored to be your first choice accommodation when visiting Kumasi and look forward to welcoming you back on your next visit to "your home away from home." Thank you once again for your feedback and support! Best regards,
Guest User
Stayed in Juni 2024
Other
0 review
5.0/5
Outstanding
Posted on 11. Juni 2024
Frederick’s Lodge, Kumasi I recently had the pleasure of staying at Frederick’s Lodge, a charming small family hotel in the heart of Kumasi, Africa. Our experience was exceptional, marked by attentive service, delicious food, and a welcoming atmosphere. From the moment we arrived, the service at Frederick’s Lodge was outstanding. The staff was incredibly attentive and always ready to assist. The lobby personnel were especially kind, making us feel right at home. The food at Frederick’s Lodge was a true highlight. Every meal we had was delicious, and the morning breakfast was particularly enjoyable, providing a great start to our day. One of the standout aspects of our stay was the helpfulness of the men who took excellent care of our luggage, especially since we were on the third floor. Their assistance made our stay much more comfortable. The hotel itself was impeccably clean and well-maintained. The pool area was a wonderful place to relax, and the entire property felt very safe and secure. Overall, I highly recommend Frederick’s Lodge to anyone visiting Kumasi. The combination of attentive service, delicious food, cleanliness, and a safe, welcoming environment made our stay truly memorable. Thank you to the entire staff for making our visit so enjoyable.
Guest User
Stayed in Nov. 2023
Other
0 review
5.0/5
Outstanding
Posted on 8. Nov. 2023
Amazing customer service. The warmth from the staff, the sprawling structure and the imposing but carefully arranged art gives a true "home away from home". It is a destination to consider for a professional treat and a true touch of quality.
6/9
Response from Property: Dear Guest, It gives us great joy to read your review and to learn that you had a '360 experience' during your time with us. We are especially proud that our customer service, the warmth of our staff, and the aesthetic ambience of our hotel resonated with you. Creating a 'home away from home' atmosphere while maintaining a high standard of professionalism and quality is what we strive for every day. Your recognition of the "carefully arranged art" and the structure of our property as part of your overall positive experience is deeply appreciated. Thank you for recommending us as a destination for a professional treat. We eagerly look forward to welcoming you back to our hotel for another stay that meets—and hopefully exceeds—your expectations. Warmest regards, L. Owusu
Intrepidtraveler53
Stayed in Mai 2024
Solo travellers
1.0/5
Posted on 2. Mai 2024
I do not recommend staying at this property. I looked at three rooms, and left. The first room, the tub was damaged and had stains on the floor. The second room had more stains on the floor, the ceiling was damaged, and the light didn't work or was burnt out. The third room had what appeared to be black mold around the toilet. That's when I left. The owner refused to speak with me on the phone. The people at the front desk feigned ignorance and refused to put in writing they would refund my money. They didn't and I had to dispute the charge. The property is dark, dreary and poorly maintained. I do not recommend this hotel.
Maritha O
Stayed in Apr. 2024
Solo travellers
5.0/5
Outstanding
Posted on 16. Apr. 2024
The hotel was very clean. Staff were very well trained, pleasant and polite. The food was tastefully presented and tasted good. Good amount of dishes to choose from. The hot water took a minute to flow in the bathroom, but I eventually figured it out. I will definitely return with my whole tribe.
Response from Property: Dear Maritha, Thank you for sharing your wonderful experience with us! We are delighted to hear that you found our hotel to be your "home away from home." Maintaining a clean environment and providing excellent service are our top priorities, so we're thrilled that you found our hotel to be very clean and our staff to be well-trained, pleasant, and polite. It is great to hear that you enjoyed our culinary offerings and found our food to be tastefully presented with a good variety of dishes to choose from. Your satisfaction with our dining options is truly appreciated. We apologize for any inconvenience you experienced with the hot water in your bathroom and are glad that you got it figured out. We can't wait to welcome you and your whole tribe back to our hotel! Please don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable. Warm regards,
rjs449
Stayed in März 2024
Solo travellers
5.0/5
Outstanding
Posted on 29. März 2024
The staff were so kind, great service and hospitality from everyone, the amenities were very nice and I had such a comfortable and safe time here. Very homey stay and the food was really good too. Not too far from many amenities and the staff will get you a taxi if needed. It was especially helpful as a young person traveling solo and visiting Africa for the first time to be welcomed and taken care of so well.
Response from Property: Dear cherished guest, Reading your review put a huge smile on our faces! We're absolutely thrilled that you had such an amazing stay with us at Fredericks Lodge. Our team takes great pride in providing kind, attentive service and ensuring that every guest feels at home and safe during their stay. We're delighted to hear that you found our amenities to your liking and enjoyed the delicious food we offer. As a young traveler exploring Africa for the first time, we understand how important it is to feel welcomed and taken care of, and we're so glad we could provide that experience for you. We can't wait to welcome you back for another wonderful stay whenever your travels bring you our way. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know. Warmest regards
Victor B
Stayed in März 2024
Solo travellers
5.0/5
Outstanding
Posted on 11. März 2024
The room was extremely comfortable, the staff proactive and courteous. Breakfast was a treat! The location was perfect for all my engagements. It is really an island of excellence and my go-to hotel in Kumasi. I will stay there again…thanks!
Response from Property: Dear cherished guest, Your kind words truly brightened our day! It brings us immense joy to hear that you found our hotel to be an "island of excellence" in Kumasi. We're thrilled that you enjoyed the comfortable room, proactive and courteous staff, and delightful breakfast treats. Knowing that we've become your preferred choice in Kumasi is incredibly rewarding for us. We can't wait to welcome you back for another memorable stay. If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know. Warmest regards,
Awisi T
Stayed in Febr. 2024
Business travellers
5.0/5
Outstanding
Posted on 25. Febr. 2024
The beds were very comfortable and the variety of very organic food was excellent! Pool was clean! An adequately equipped gym.. Rooftop bar gave a nice panoramic view of the city. The manager was very friendly and nice to our group and ensured we were all comfortable.. Overall, a 5-star experience.
Response from Property: Dear Cherished Guest, Thank you for sharing your wonderful experience! We are thrilled to hear you had a fantastic stay with us. We are delighted that you found our beds comfortable and enjoyed the variety of organic dining options. Our team works tirelessly to provide quality and delicious meals for our guests. It is great to know that you appreciated our clean pool and gym and the panoramic view from our rooftop bar. We believe in offering spaces for relaxation and activity during your stay and providing memorable experiences is what we strive for. Ensuring your comfort and satisfaction is our utmost priority, and we're thrilled to have made your stay enjoyable. Your kind words about our staff, particularly our manager, mean a lot to us. Thank you once again for choosing our hotel and for sharing your positive feedback. We can't wait to welcome you back for another 5-star experience in the future! Warm regards,
Verified traveler
Stayed in Febr. 2024
Other
5.0/5
Outstanding
Posted on 22. Febr. 2024
The hotel was amazing, clean and calm. Their hospitality was great and would chose there anytime when I’m in Kumasi.
Guest User
Stayed in Febr. 2024
Other
0 review
5.0/5
Outstanding
Posted on 6. Febr. 2024
Excellent location, the staff and the food was excellent. It was very safe as well. Sheets and bedding was soft and clean. It made me feel like I was back in America. I would definitely recommend this place to any international travelers. The owner was there and was very hospitable.
Guest User
Stayed in Febr. 2024
Other
0 review
5.0/5
Outstanding
Posted on 6. Febr. 2024
The Fredrick house is so clean, the people, and staff are so courteous and friendly. The bed in the suite was so comfortable, we didn’t want to get up when the alarm clock went off. The food was good too. When we come to town, this is where we want to stay!
Guest User
Stayed in Febr. 2024
Business travellers
0 review
5.0/5
Outstanding
Posted on 3. Febr. 2024
A modern hotel with clean comfortable spaces rooms. Good working shower and quiet. Strong WiFi in room and rest hotel. Helpful staff. Breakfast could have wider and more consistent selection. On some days restaurant offered limited choices. Quiet location but not easy to find for taxi drivers. Would be happy to stay here again