Ease Hotel (Kunming Jinma Bijifang, Shulin Street, Caiyunli) Reviews

Response from Property: Dear guest, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you found our hotel rooms clean and tidy, making it a great fit for both couples and solo travelers like yourself. We're also glad you noticed the nearby cafe and ice cream store – they're lovely additions to the experience. Your kind words motivate us to keep delivering top-notch service and a comfortable stay. We sincerely hope to welcome you back soon for another pleasant visit! Best regards GM Catherine

Response from Property: Dear Guest, Thank you very much for your positive comments about our hotel and its surroundings, your satisfaction is our greatest honor. We apologize and sincerely apologize for the inconvenience for the feedback about the unsatisfactory air conditioning. This issue is now classified as an urgent matter and we have arranged for a full inspection and repair by a professional team to ensure all room air conditioners are functioning properly. At the same time, we are upgrading our hotel energy management system to improve energy efficiency and maintain a comfortable indoor environment. Please enjoy a more comfortable and cool stay experience when you choose Yiyi Hotel again. Thank you again for your valuable opinions, and look forward to your next visit. Let us make you feel the warmth of home with our service.

Response from Property: We appreciate your positive feedback about our hotels location and facilities. Were glad you enjoyed your stay. We apologize for the cleanliness issue with the corridor carpet and will address it promptly. Thank you for noting the variety of dining options nearby despite the streets condition. Your comments help us improve, and we hope to welcome you back soon.

Response from Property: Dear guest, thank you for your feedback. We are deeply sorry for the inconvenience. Regarding storing luggage after check-out, although luggage storage is provided free of charge, we will improve it in the future to ensure closer and more convenient distances. At the same time, we have contacted nearby stores to see if they can provide more assistance. For the subway distance, we are negotiating with the transportation department to add transportation solutions, and strive to shorten the travel distance. Your comfort and convenience is our main goal, and we hope to provide a better experience when we see you again. Once again, I apologize.

Response from Property: Thank you for your valuable feedback. Were delighted to know you appreciated our prime location and peaceful surroundings, as well as our spacious rooms and breakfast offerings. Your comments on the rooms condition, bedding quality, and the smoking issue are concerning. Please be assured we will address these points promptly to ensure all guests have a comfortable, refreshing stay. Our team is thrilled that you found the service excellent, and we look forward to welcoming you again with improved facilities.

Response from Property: Hello! Thank you for choosing to stay at the Golden Horse Biji Square, Nanping Pedestrian Street, Kunming. Thank you for your comments on the hotel. I am sorry that the road construction at the entrance of the hotel has affected your experience, because the door is the rain drainage project to last until the end of May, mid-june. Next time you check into the hotel, you can call the front desk in advance to arrange a quiet location for you to avoid the direction of construction. Because the hotel does not have its own vehicle, the hotel is also unable to provide pick-up and drop-off service in the channel. We apologize for this, and we will also make a record of your feedback and report it to the head office. Hope to increase more services in the future, and look forward to the opportunity to serve you again! Looking forward to your visit again, I wish you all the best and happiness！－－酒店总经理 Catherine Huang

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Golden Horse and Jade Rooster Branch. I am sorry that our lack of hygiene attention has brought you a bad stay experience. Please allow me to express my most sincere apologies! We will carefully investigate and rectify the hygiene issues and curtain issues you mentioned, and conduct targeted training for employees to improve the service awareness of front desk employees. We will continue to improve our service quality with natural and considerate service standards at all times. Thank you very much for your valuable comments and suggestions. We sincerely invite you to stay at Yiju Hotel again. We will wholeheartedly provide you with high-quality services and bring you a satisfactory and comfortable stay experience. Wish you all the best! Hotel General Manager Catherine Huang

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Jinma Bijifang Branch and taking the time to share your stay experience with us. We are very honored to receive your recognition of our services. We are very encouraged by your detailed sharing. We will strive to live up to your expectations and love for us. As long as you like it, it is the greatest satisfaction for us. We also look forward to your support. I wish you good luck in your work. - Hotel General Manager Catherine Huang

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Jinma Bijifang Branch and taking the time to share your stay experience with us. We are very honored to receive your recognition of our services. We are very encouraged by your detailed sharing. We will strive to live up to your expectations and love for us. As long as you like it, it is the greatest satisfaction for us. We also look forward to your support. I wish you good luck in your work. - Hotel General Manager Catherine Huang

Response from Property: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Jinma Bijifang Branch. The time is long and peaceful. The flowing breeze and the mottled years bring happiness and good luck to you! Thank you for your positive evaluation of the hotel. Providing you with a comfortable environment and home-like service is the heart and common goal of all hotel staff. We are honored to receive your praise and look forward to having the opportunity to serve you again! Looking forward to your visit again, I wish you all the best and happiness! - Hotel General Manager Catherine Huang

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Jinma Bijifang Branch. The time is long and peaceful. The flowing breeze and the mottled years bring happiness and good luck to you! Thank you for your positive evaluation of the hotel. Providing you with a comfortable environment and home-like service has always been the intention and common goal of all hotel staff. We are honored to receive your praise and look forward to having the opportunity to serve you again! Looking forward to your visit again, I wish you all the best and happiness! Hotel General Manager HX Chen

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yiju Kunming Nanping Pedestrian Street Jinma Bijifang Branch. The time is long and peaceful. The flowing breeze and the mottled years bring happiness and good luck to you! Thank you for your positive evaluation of the hotel. Providing you with a comfortable environment and home-like service has always been the intention and common goal of all hotel staff. We are honored to receive your praise and look forward to having the opportunity to serve you again! Looking forward to your visit again, I wish you all the best and happiness! Hotel General Manager HX Chen

Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Yitel Grand Kunming Nanping Pedestrian Street Jinma Bijifang Branch. Thank you for your 5-star review. The hotel advocates attentive service. We are trying to find opportunities to provide you with services and provide you with more satisfaction and comfort. Rest environment, your satisfaction is our pursuit. Thank you for your love and support. "Cleanliness and warm service" is the most important work of our team. We hope that our caring service will make you feel the warmth of home. We look forward to seeing you again. I wish you all the best! －－Hotel General Manager HX Chen

Response from Property: 尊敬的客人， 感激您對我們的熱情讚譽與寶貴的反饋！我們倍感欣慰聽到您及家人的美好體驗。您所提到的“立體便利的城市走竄”，“位置合適”，以及“機場便捷交通”至關重要，這亦是我們選址及運營服務的核心考量。 收到貴對房間潔凈與服務的極高評價，我們倍受鼓舞。這也是我們不懈追求的品質與員工培訓的核心價值所在。您的肯定，將是我們持續提升、追求卓越的強大動力。稍有不足之處，期待您進一步指正，通過您的反饋，我們能更精確地完善服務，確保每位賓客都能享受到最優質的體驗。 對於房間的潔凈與食物的補給，我們將持續加強培訓與監督，保證一切服務與體驗達到高標準。特別感謝客人對我們的支持，您的每一句好評都是我們的前進的動力。期待下次有機會為您提供更多服務！ 再次感謝您，如有其他需求或任何建議，請隨時告知。[酒店名] 團隊