Comfort Inn & Suites Irvine Spectrum

The room I got was newly remodeled but so much is missing: 1. Ironing board 2.Towel Hangers in the bathroom 3. Extra pillows for the sofa bed 4. A blanket for the sofa bed 5. There was only one caffeinated Keurig cup snd 3 decaf. I drink caffeinated so one was not enough 6. Balcony door could not lock

I did not stay here these nights but was charged I called to talk to them but they were so rude and did not help at all fraud is coming for them

I booked For four nights, November 24-27 2021,checked in went to room and preceded to find various hairs in the sheets, no just same kind but like from deferent people, room was aged, shower and tub were nasty, seen better truck stop bathrooms. Proceeded to go to the desk and informed the clerk. No housekeeping available. Clerk was very friendly. Informed him we would not be staying and left.

It was a decent place but first of all, the room had no water. Only an ice bucket was available. When I called to ask for towels, they didn’t have any. They handed me only short floor towels because that’s all they had even though the room only had one for a two-bed room. The breakfast they handed out in the morning was ready to-go due to COVID however they were frozen and we had to get going. There were other hotels in the area for pretty much the same price and I wish I would have definitely gone with an other option. The stay was fine, but I wouldn’t stay here again due to having many other options.

Bad experience

The location felt safe and was nice to be close to the highway 405. The room was nicely updated clean, with a new shower and halo mirror. The down side was the spa, which did not turn on at times, and the thin, small pool towels that were only offered at the front desk, if you walked down there in the very cold hallway. (I was in my swimsuit with a light coverup, expecting to find the towels at the spa). I had to sign an agreement to not take any towels etc with me and was concerned that I would be charged for the awful towels that they did have! Free breakfast: coffee, hot water, & juice. There was instant scrambled eggs, pork bacon, bread, grocery store muffins, bagels and "make it yourself" waffles & some type of corn syrup. The fruit: apples and oranges. Since there was no tea or lemon I had orange in my water and a muffin. I threw the muffin away (not very good). So much for the free breakfast. The dinning room itself was very pretty and the seating comfortable. "Plan B"Took my daughter and went to 85 Degrees for breakfast, which turned out to be lovely. Had a wonderful green tea with oat milk and apple flaky puff pastry. The hotel should maybe consider changing/updating their menu.

The room was horrible, big gap under the door, shower door is not leveled. The stairwell has horrible smell.

People at the front desk are very nice and helpful. We have asked for our room to be cleaned or spruced up for two days and she still says tomorrow because they are under-staffed and sold out last night.