Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Guest User
We had a very cheerful greeting on arrival and were upgraded from a deluxe to an executive apartment. (Not sure why). The apartment was spacious and immaculate with some lovely touches - the foyers were decorated for Christmas with Christmas trees and wreaths. Complimentary water tea and coffee. Coffee cream in fridge. Nespresso machine with selection of nespresso pods. Dressing gown and slippers. We forgot our plug adapter but the receptionist was able to lend us one. The location was perfect. 30 seconds walk from the main square. Being so close meant we didnt need to rush up in the morning. Some nice restaurants/bars on Bracka Street and nearby. Really easy to be able to pop back and get out of the cold for a bit. We didn't use the kitchen area for cooking but you could easily cook yourself a meal with the facilities available and fridge to store food. Our only negative was the bed was very creaky when rolling over which disturbed both of our sleep a little, but overall we don't have any complaints and we would definitely stay again. We had a late flight home and reception were really kind to store our bags so we didn't have to carry them around all day. Thank you.
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Price per night from:JPY 16,766
Guest User
The hotel, the structure, the staff, the position close to city Center; everything was just perfect for our stay in Krakov. we also enjoyed the sauna and the small salt chamber, breakfast was not so much of choice but really good, and the chef benedict's egg, just perfect - very recommended!
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Price per night from:JPY 18,228
Anonymous User
The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Price per night from:JPY 13,464
Guest User
The Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
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Price per night from:JPY 16,719
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Price per night from:JPY 40,440
Gine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
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Price per night from:JPY 13,960
Taste the World.
Nice hotel, helpful staff. Definitely worth to stay
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Price per night from:JPY 10,470
GEORGIOS
Really nice location,clean rooms ,everyday. Quiet . And ok breakfast. 3 days with friends, I felt like home I totally recommend it
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Price per night from:JPY 13,040
Edis63
Good location. Excellent service. Nice room. Rich buffet breakfast. Next time in Krakow, definitely Hotel Alexander again!
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Price per night from:JPY 12,616
ppwong
Excellent stay in this hostel. Location is very good, right in front of the tram stop, a supermarket right next door, a few minutes walk to the old town and Buda Castle and amber choice of restaurants and cafes nearby. The hostel has been renovated and the amenities are with free use of the washing machine. Highly recommended to stay in this hostel.
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Price per night from:JPY 3,089