Hotels Near Chinatown Liverpool in Liverpool

I attended the Kabannas bar and restaurant in Liverpool for some drinks with friends as were celebrating a birthday. Upon arrival to the venue, my partner informed the bar staff of the drink he wanted while we were still deciding, the lady behind the bar asked for payment and he advised her that we were still deciding what to drink. The lady then stated ”well I am not a mind reader”. The lady also made an error on some of the drinks we ordered so we asked if they could be changed, she advised that this is what we had told her when it wasn't! I asked to be served my another member of staff due to her behaviour and attitude towards us and we were then told by her that she is the manager and needs to rectify the drinks. We will not be attending this venue again. Drinks were great, customer service was extremely poor !

The location of this hotel is perfect. A few minutes walk up James Street towards all the shopping, cinema, restaurants in Liverpool One as well as the rest of the city and if you go the opposite way you are at Albert Dock. There is a Weatherspoons directly across the road serving food and drinks too The whole building is clean and modern. Unfortunately, we found the beds to be uncomfortable. So hard to get a good night's sleep. Some floors seem to be used for emergency housing, a lot of people just hanging around and bringing old bikes up the lifts. Whole building heating is set really high. Drinks from the fridge are expensive €5 for a water and pepsi. No parking (you have to park at Liverpool One) so if it's raining you will be soaked by the time you walk back to the hotel. It's not cheap either £16 pound from 10pm -10am (off peak) and that included a €30 off voucher from the hotel. I would still use this hotel but probably more as a solo traveller.

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.

A very cool hotel. A great location on Old Hall Street. Beautiful décor in the public areas and in the rooms. Very modern and spacious room with a great view. The staff were great and the Sky Bar restaurant was great also. Parking in the NCP is £17 for 24 hours and unfortunately there was no discount offered, so my only feedback would be to get a better rate in for guests, and maybe provide some guidance (as the car park is a bit of maze) and then they would have all angles covered.

This has to be the friendliest and most helpful hotel I have ever stayed at ! They honestly cant do enough for you. The hotel has Liverpool FC theme in the bar and outside area. My husband and I contacted them to book a surprise to take our son to visit the Liverpool Stadium Tour, so the theme of the hotel was amazing for him, we watched the away Liverpool match with a few other supporters the night prior to the visit. The bar staff were so helpful and friendly. They didn't serve food, but it was no issue to have food delivered and ate in the bar during the game. From the initial contact they were fully booked, but Gill contacted me as soon as they received a cancellation and helped us every step of the way with the booking, they even offered to book the tour. The room was spacious and immaculate, the beds very comfortable - what else could you ask for? The following morning we went to the tour and we were allowed to leave the car at the hotel, so that saved us the hassle of moving and parking elsewhere. Its literally just down the road from the stadium - you can walk out the drive and you can see it! Perfect for anyone visiting or going to the game. Gill was amazing - she knew the reason for our visit and seemed to go out of her way to make it a special event - it really has help make it a memory my son wont forget - so thank you!

Stayed here for two nights and was very impressed. Location is superb - right in the centre for everything - close to shops and the arena. The staff are super friendly and helpful and can’t do enough for you especially Sophie on the Reception. Our bedroom was spotless, the bed was huge and so comfortable, the bathroom was also very clean. Breakfast was also great with a variety of options, all food was excellent quality! Can’t recommend enough for a stay in Liverpool, despite its location it was very quiet and we had a lovely sleep each night!

Centrally located within walking distance to the town centre, shopping centres, cinema’s, fast food outlets and free hotel parking located in the hotel grounds. The room was large, spacious and very clean. Well appointed with sound proofed windows and good block out curtains. The sleep quality was great as the room was so dark with the curtains shut and the room was so quiet. Super comfortable bed with lovely linens and nice pillows in a climate controlled room - bliss. The air conditioning worked really well, especially during UK’s heat wave. The room was equipped with everything that you could possibly need for a comfortable stay. Bathroom was very clean, good water pressure and thumbs up for environmentally bottled toiletries, which were very fragrant & lovely to use. Bathroom was well lit and had a decent hair dryer. Swimming pool & gym facilities were available, however you had to book a time-slot of when you wanted to use these facilities – which wasn’t an issue, you just had to be a little bit organised. Breakfast in the restaurant was fresh & plentiful, waitstaff were very polite and friendly. Bar was small and intimate with excellent bar service and a nice range of beverages to choose from. All the staff were fabulous and very accommodating. Faultless stay and we can’t wait to return.

Was a good night sleep despite our worries when first arriving very buisy outside main roads and shopping centres but inside the room it wasn't too bad was clean and comfortable everything we needed had to get some extra tea milk and sugar but nothing to much trouble

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.