Whitehouse Hotel

The location is very good close to the beach but very dirty and unhygienic rooms especially shower. The carpet was dump, windows very dirty, the bedding was no fresh and we’re not changed throughout our 5 day trip. No towels were provided. l loved the location but l definitely would not go back to this same hotel

Good place for short stay and price is cheap.

Very nice for short a stay

Avoid Avoid Avoid at all costs!!! Booked a week before arrival, was told at property come back at 4pm reception is open at 4-6pm and 8:30-10-30am, we tried to check in and we’re told to wait outside while he checked the other guests in because our booking wasn’t in his system despite me showing a confirmation screenshot to him, we were out in a room which had been taken off the available list (and now we know why) Window didn’t shut properly, Sink no plug Hot tap didn’t move/work and no plug in sink, light above didn’t work, toilet seat dangerous and held on with 1 screw so not usable, shower cold water only and when I went to have shower got call to say switch off I shouldn’t use the shower as it’s leaking into room below, so no washing facilities, tv kept going off, 1bed cracked and squeaked every time you moved, other bed lumpy mattress well past it’s best and springs in bed went so low I couldn’t get out of it, the lift doesn’t go to any floor with rooms you still have to go up or down at least 8 steps, no fire or emergency instructions other than don’t use lift, pictures on website must be at least 10/15 years old, they do not do evening meals as advertised or entertainment and do not answer phone or reply to messages, we paid for 2 night plus dog £112 in total, total rip off merchants room was not fit for purpose!!!

If I can start with one piece of advice, stay somewhere else, My wife stayed over in Llandudno after attending an event, they had booked 2 rooms, staying somewhere else wasn't an option, the key to the room was missing and my wife was offered a master key ?, The snip didn't work on the inside of the lock, her friends did, My wife and her friend are world travelers and used to seeing some sights and having to put up with bad service etc, this goes over and beyond bad service, was booked through **********, tried to contact them but the 4g signal kept dropping off so no contact, had genuine fear for her safety, hotel wasn't interested, spent the whole night with her bag behind the door and didn't sleep, after a lengthy process back and forth with hotel.com she was refunded for the room, the saftey issues were not addressed and the hotel never ever replied to her or **********, There is a genuine reason to be concerned if you stay here, there was people up and down the corridors as you'd expect in a hotel, how many people have been in a hotel and gone to the wrong room to find a key didn't fit, not a problem in this place, So if I could sum it up in a few words " stay somewhere else "

I see it has gone into liquidation.I am not surprised.My Dad had to ram newspaper under the sash window to stop it rattling,carpets in both bedrooms were filthy, fittings were festooned in cobwebs, green slime was evident under soap dispensers,the list goes on and this was about 10 years ago.

Room clean but clinical all white, beds old fashioned iron and creaked and squeaked only meal was breakfast at £7.50 per person, was supposed to be away for 2 nights one was more than enough cut our losses

The price we paid reflected the state of this hotel. It was clean but the bed & shower were broken. The hotel was closing down for refurbishment so can understand not spending money on things. It's a pity as the hotel is in a great location with fantastic views