Central Park Hotel Reviews

Response from Property: Dear Adibah Nurhanim, Thank you for staying with us. We are delighted to hear that you enjoyed your stay, and we look forward to welcoming you again for an even better experience. Kind regards, Nash, Guest Relations Manager

Response from Property: Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your room in the basement and the difficulties with accessing it, especially with heavy luggage.Your comfort is important to us, and we regret that this aspect of your stay did not meet your expectations. We will take your feedback into consideration as we look to improve our room assignments and overall guest experience. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the inconvenience you experienced with the water not draining properly during your shower and the breakfast not meeting your expectations. This is certainly not the experience we aim to provide, and we will address these issues with our maintenance and kitchen teams immediately. We truly value your comments and hope you will reconsider staying with us again in the future for a more enjoyable experience.Kind regards,Nash,Guest Relations Manager

Response from Property: Dear Phlip, Thank you for your feedback! We’re glad you found the hotel friendly and enjoyed the breakfast. We apologize for any issues you experienced with parking. Your comments are valuable, and we will look into ways to improve the parking situation for our guests. We hope to welcome you back soon! Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Guest, Thank you for your review! We're glad you enjoyed our great location and the convenience of having two Underground stations nearby. It’s also wonderful to hear that you found the triple room a great value. We appreciate your note about the room being warm and agree that it’s perfect for chilly weather. We hope to welcome you back soon. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Chichijai, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and that all our services were up to your satisfaction! especially our team made an extra effort to make your stay memorable. we hope to see you again soon until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

Response from Property: Dear Yush, I’m truly sorry to hear about the issues you faced during your stay. It’s unacceptable that you were moved to a different hotel due to a power outage and that the alternate accommodation did not meet your expectations. I understand your frustration regarding the lack of a refund, and this is certainly not the standard of service we aim to provide. Please reach out to us directly at [your contact information] so we can address this matter and work towards a resolution. Your feedback is important, and we are committed to making things right. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Ben Warren, Thank you for choosing Central Park Hotel, we are delighted to hear that you enjoyed your stay and that all services were up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

Response from Property: Dear Guest, Thank you for taking the time to write a review about your stay at Central Park Hotel, we are glad you had a wonderful time with us. We hope you were happy with all our services and facilities. We are excited to welcome you again soon. Kind Regards, Nash, Guest Relations Manager.

Response from Property: Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you enjoyed our excellent location, comfortable rooms, and friendly staff. It’s always wonderful to know that our efforts to provide a welcoming and enjoyable experience have made a positive impact.We look forward to welcoming you back in the future and providing you with another great stay. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Guest, Thank you for your positive feedback! We’re glad you enjoyed our convenient location, with easy access to the underground stations and nearby dining options. It’s great to hear you found good value for your stay.As we are currently under renovation, we appreciate your patience and understanding. We’re excited about the improvements taking place and look forward to welcoming you back once the new rooms and amenities are ready! Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our modern renovations and found the room clean, tidy, and comfortable. It’s great to know that our breakfast, especially the high-quality ham, met your expectations.Our convenient location near Queensway and Bayswater stations is indeed a highlight, and we’re thrilled it made your visit to London even more enjoyable.We look forward to welcoming you back on your next trip. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear IAWEEHC, Thank you for sharing your feedback. We’re very sorry to hear that your experience didn’t meet expectations and that you encountered issues with room size, the sink, and our amenities. We understand how important these details are for a comfortable stay and will work with our team to address the maintenance concerns and review our amenities offerings. Kind Regards, Nash, Guest Relations Manager

Response from Property: Dear Dan,Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.